Sonagi Avis 

I got an ad for Sonagi on Instagram and thought I'll give it a try. Hands down best decision of 2024 🙌🏼 I'm so happy with each gorgeous set of sheet masks I receive in my package. I look forward to it every month honestly. The masks are high quality. Each comes with different benefits and I get to try Korean brands I normally couldn't. I've been subscribed for a couple of months now and don't think I'll be changing that. What's not to love?

Oh my for I cannot recommend Sonagi enough! Their Korean mask subscription is truly next-level! From the unbelievable quality of the masks (divine) to their top-tier customer service and last to their pricing which is incredibly competitive for what you get, making it an absolute steal for anyone serious about skincare!

A special shoutout to Johann, their head of supply! He is an absolute asset to Sonagi. Every minor issue or request I’ve had has been resolved within hours, which is unheard of in most subscription services. Their dedication, professionalism and promptness is remarkable!

But let’s get to what matters! My skin has never looked better. Since subscribing, I’ve incorporated a mask routine at least once or twice a week, and the results speak for themselves. My skin feels more hydrated, radiant, and healthier than ever.

If you’re on the fence, don’t hesitate! Sonagi is the real deal. Thank you for making me feel and look fabulous!

I was a bit sceptical about joining a mask subscription, as I hadn’t had a good experience with sheet masks before. However, so far, the experience has been great! I’ve tried three out of the five masks, and they’ve all been really good and sensitive skin-friendly. The customer service team is excellent as well, responding quickly and really friendly . I can’t wait to try the February masks!

I'm on my second box and I'm very impressed so far. Excellent customer support, very good value for money, and most importantly, I have loved every single mask I've tried. I also enjoy being able to choose the mask which suits my mood or skin need at the time of application and being able to sometimes buy a mask I've tried and liked before. And the cards which come with the masks and describe each of them are very helpful, as it makes choosing which one to use so much easier. I even like the regular emails with tips!

The quality of products was amazing and the value is incredible. Absolutely loving the masks with the Ottie Fila Ceramide one being my current fav. I can’t wait for next months box 🥰

Love Sonagi 🥰 I’m usually not too fond of subscriptions but this one is amazing. The customer service team is friendly and very responsive, and I love getting a selection of 5 sheets masks that we can’t find in the UK and I think the price is a real bargain, too. I tried out of curiosity but I’m definitely keeping this subscription going ! Thank you Sonagi 🫶🏻🇰🇷

I just received my order. What can I possibly say about this company? First of all I didn't even expect the package to include that many things. Given the price, it's very much worth it. Secondly, my order was a bit late and I contacted them to ask if everything is fine. I mean, you never know these days when everyone is a scammer. I was also angry because another website messed up my order and my email to Sonagi was a bit aggressive. I apologise for that. It was immature and inappropriate. I received a reply almost immediately. They informed me why there was a delay and shipped the next day. My package also had a note inside explaining the issue and they informed me about a free gift as well. This is what great customer service is. They responded immediately, they provided help, they shipped the items safely. I have 0 complaints. As for the products, I have used some of them in the past so I trust them. Some review in here mentioned that they don't do anything and that they're like wet towels which is a huge lie. You can actually read the ingredients on the back of each mask. If you think that hyaluronic acid and vitamins don't do anything for your skin at all then you shouldn't be using any creams or anything else. The quality of the masks is well known, we're not going to dispute that now. The fact that my pores were huge and are now non existent is proof enough. My final thoughts are: for 12-13£ you get something that will completely change your skin if you have large pores, dryness and discolouration. What more can you ask for? They also have options to cancel your subscription obviously, skip your next order, change the schedule of your orders and in general do whatever you want or need. Even if you want to try it once you can easily do that. And remember that you're not paying 13£ for a mask only. You're getting an entire package with 7 masks inside. I don't know if this is going to be the amount of items with every order but it definitely is very much worth trying it at least once. Excellent items, excellent customer support and overall an excellent company that does what it promises.

I subscribed to Sonagi and received a trial box of masks and a free gua sha.

Products arrived quickly in the post.
However, gua sha arrived damaged (chipped and broken) because it wasn't wrapped suitable for a fragile item.
The company responded quickly to my email ...however cheekily asked whether they could include a replacement in next month's order - which I refused because i wasnt sure if I would continue with the product and ultimately, i should not be expected to wait a month before receiving an item that arrived broken. They promised to send a replacement through and I've yet to receive the replacement.

The masks themselves are dissapointing. They are simply wet towels and provide a cooling effect (as any wet towel would) rather than any noticeable improvement to the skin. I've used the trial box and all have the same effect - no real discernable difference between them. Highstreet drug stores masks provide better results.
Better to go to a reputable skin specialist and spend your money on good skincare that's more tailored to your specific needs.
Don't waste your money on what seems to be another social media company capitalising off the Korean Skincare trend.

I had the subscription for a couple of months and never been disappointed. This morning I tried one of the new mask...honestly AMAZING. It wasn't a mask per se but a black head treatment...I kept those pads for 20 min and 25 min the second (it's a 2 step process)...my nose doesn't have the tiniest blackhead anymore...looks like it has been photoshoped! Fantastic

I have been having these face masks for quite a while now and so pleased with them that I double my order, I just can’t get enough of them,they are so good,different ones every time I love them thank you soagi

These face masks WOW! I recommend this subscription to ALL of my beauty and aesthetic clients!

I've enjoyed the ritual of using sheet masks for a few years now and loved the effect they had on my skin. However the retailer I used became more unreliable and eventually only stocked masks from inferior western skincare brands.

Found Sonagi, over the summer, whilst reading up on masks/ingredients and searching for stockists - my goodness, I haven't looked back. The quality of these masks are worlds apart from what you'll be used to and the appearance of my skin? *Chef's kiss*

The team are so lovely and helpful and their boxes inexpensive. I couldn't recommend them enough!

I’ve only had one delivery and I’m already so impressed. You receive information about all the masks in that months delivery describing them, what they are good for, ingredients, how long to leave them on etc.

My skin certainly felt more glowy and radiant after using these. Couldn’t recommend this more. I love sheet masks and am so pleased I found this service!

Amazing sheet masks, great value. Perfect for most skin types. Very convenient and minimalist packaging, masks fit right through letter box. Feels like the company really cares about customer experience. One of the best subscription services out there.

I signed up with Sonagi to implement a weekly Korean skin care routine. I also wanted to ensure that I was giving myself some self-care. I am incredibly impressed by Sonagi and their products. I love getting a monthly package of masks, and they go out of their way to make your package seem special. My first order even included a free gua sha which was exactly what I needed. Thank you Sonagi - I will continue to be a loyal customer

I'm obsessed with sheet masks so when I saw Sonagi and this subscription I thought it was a brilliant idea. It's excellent value for money, as most Korean sheet masks are around £4-£5 each online or in stores. So if you use sheet masks regularly you will save some money. In your first subscription you can choose to receive a free gua sha which is a really nice touch. They also send you some cute stickers from time to time. I'm so excited that they managed to get the viral overnight collagen mask in stock, and I have added this as an extra to my next box (additional cost), but cheaper than if I was going to buy it separately. I love getting the surprise of what's in the package each month. I use a lot of Korean skincare and I can verify that these masks are genuine Korean and top quality!

Really easy subscription, can skip, pause or cancel at anytime.
Really fantastic facemasks arrive each month on time and always different ones to try

I subscribed this month as a treat to myself for my 40th birthday, and really loved receiving my first delivery! The selection of masks is amazing, and the customer service is excellent. I can’t wait til next month now. Great concept and really affordable self care. Thanks Sonagi!

Amazing Korean skincare face masks
Fast delivery and brilliant customer service. Cancel subscription anytime without hassle. Get cute little stickers every month and for the price it’s a no brainier! Great products, leaves skin feeling amazing! Would recommend to anyone!!

I have been a subscriber for about 6 months now. It's a great way to try a variety of Korean skincare masks, which are all very high quality. I share them with my sons who suffer from teenage acne and who love opening the box and choosing their mask from the little menu card. A good value monthly treat.