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Lisez les avis des autres

Noté 5 sur 5 étoiles

Talking with Benjamin was delightful. He spoke clear and was very easy to understand. Thank you for having native english-speaking representatives. I like how he listened, tried his best to accommo... Voir plus

Noté 5 sur 5 étoiles

Ben was incredibly easy to talk to and had all the right answers to my questions about coverage. Nice to have the safe feeling of a warranty on a used truck, Glad to have him as an agent.

L'entreprise a répondu

Noté 1 sur 5 étoiles

SOS AUTO PROTECT UNDERWROTE A THREE-YEAR WARRANTY FOR ME IN AUGUST 2025 FOR $1875. FILED A CLAIM IN DECEMBER, YET THEY HAVE PROVIDED NO DECISION AND HAVE STOPPED COMMUNICATING WITH ME AND WITH MY GAR... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

SOS Auto Protect was helpful and accommodating to my needs. I appreciate their help in getting the extended warranty I need for my vehicle. I was very happy with their company.

L'entreprise a répondu

À propos de l'entreprise

  1. Marché automobile
  2. Prestataire de transport automobile privé

Écrit par l'entreprise

At SOS Auto Protect, we understand that your vehicle is more than just a mode of transportation; it's an essential part of your daily life. That's why we are committed to providing you with peace of mind and financial security through our top-tier extended warranty service. Our mission is simple: to safeguard your vehicle and your wallet from unexpected repair costs. We believe that every driver deserves the confidence of knowing that their investment is protected, which is why we offer comprehensive extended warranty plans that cater to your specific needs. With SOS Auto Protect, you can protect your investment and avoid the financial stress of unexpected breakdowns. Our comprehensive coverage ensures that you're covered for a wide range of repairs, so you can drive with confidence knowing that we have you covered. Your vehicle is a significant investment, and breakdowns can happen at any time. Don't let unexpected repair bills disrupt your life. Choose SOS Auto Protect as your extended warranty service provider and enjoy the security and peace of mind that comes with our comprehensive coverage. Join the thousands of satisfied customers who have experienced the SOS Auto Protect difference. Let us protect your vehicle, so you can focus on the joy of driving. Your journey is our priority, and we're here to keep it smooth and worry-free. If you have any questions or would like to learn more about our extended warranty plans, please don't hesitate to contact us. We're here to help you protect your investment and ensure your peace of mind on the road


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 46 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Excellent customer service

Thank you, Daniel Hill, for the excellent customer service. 4.5/5 star
I would have given a 5-star rating overall if they had an app to file a claim and view my policy.

12 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I had some rattling come from the front…

I had some rattling come from the front side of my car and they replaced my engine mounts the same day at my local Chevy dealership. Great experience so far, quick response times, and professional claims representatives.

1 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great start

Haven't yet had a claim but the purchase process went smoothly and the coverage seems solid.

2 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

This company is a joke. My transmission went out 6 months and 6,000 miles after purchasing a warranty. They are only willing to repair/replace 1 part totaling $1,400 of my $7,000 repair. Their customer service is terrible. A manager told me that if you threw a rod in your engine they would replace the rod, but not repair the engine.

I was referred to my contract stating “Consequential and/or incidental damages including but not limited to loss of time, lack of transportation as otherwise covered by the rental section, inconvenience, lost revenue, opportunity or other economic losses.”

How is this company in business with such bait and switch tactics? Seek a warranty elsewhere!

30 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Feeling safe

My husband passed in early July and I felt I needed to get auto protection immediately. I was very pleased with the coverage and the price and how quickly it was done. When I needed to make an adjustment on my policy, Adam took care of it quickly and pleasantly. I don't feel anxious anymore about possible car trouble.

15 juillet 2024
Avis spontané
Logo de SOS Auto Protect

Réponse de SOS Auto Protect

Dear Donna,

First and foremost, please accept our heartfelt condolences for your loss. We are deeply touched to hear that our coverage has brought you some peace of mind during this challenging time.

We’re glad to know that you found our services and Adam’s assistance to be both efficient and comforting. It’s our mission to ensure that our customers receive the support they need, and it’s wonderful to hear that we’ve been able to make a positive impact for you.

If there’s anything else we can assist you with or if you have any further questions about your policy, please don’t hesitate to reach out. We’re here to help and ensure that you feel secure with your auto protection.

Best regards,
SOS Auto Protect

Noté 5 sur 5 étoiles

Thank you SOS!

Great experience for years! Due to me having to sell my vehicle, they transferred the policy for me to my new car at no cost since it was in the same class. I’ve had to use them a few times on a couple minor issues I’ve ran into with my jaguar and they paid the mechanics as they said they would the same day each time. I’ve already referred them to friends and family that I felt are in need of it. At the end of the day it’s definitely something you’d rather have and not need, than need it and not have it.

13 août 2024
Avis spontané
Logo de SOS Auto Protect

Réponse de SOS Auto Protect

Dear Daniel,

Thank you so much for your kind words and for being a valued customer over the years! We're thrilled to hear that your experience with us has been positive and that we were able to make the transition to your new vehicle smooth and cost-free.

It’s fantastic to know that we’ve been able to assist you promptly with your Jaguar and that our coverage has met your needs effectively. Your referrals to friends and family are the highest compliment we can receive, and we truly appreciate your trust in us.

We’re committed to providing excellent service and support, so if there’s ever anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your continued support!

Best regards,
SOS Auto Protect

Noté 5 sur 5 étoiles

I was given a great deal.

20 août 2024
Avis spontané
Logo de SOS Auto Protect

Réponse de SOS Auto Protect

Dear Bruce,

Thank you for sharing your positive experience with us! We’re delighted to hear that you felt you received a great deal on your auto protection. Our goal is to provide valuable coverage at a price that makes our customers feel secure and satisfied.

If you have any questions or need further assistance with your policy, please don’t hesitate to reach out. We’re here to help and ensure you continue to have a great experience with us.

Best regards,
SOS Auto Protect

Noté 5 sur 5 étoiles

The real deals!

After doing plenty of comparisons, I’ve found that they definitely offer more coverage than any others when it comes to the bells and whistles of the car especially. As a contract attorney, obviously fine print is extremely important to me. After reading it thoroughly, everything checked off just as my representative had explained. No complaints whatsoever and till this date I’ve already made a return on what I had paid. Look for Robert, he’s amazing and took care of several concerns I’ve had in the past.

Will continue to update as the expiry of my policy nears.

8 juillet 2024
Avis spontané
Logo de SOS Auto Protect

Réponse de SOS Auto Protect

Dear Jack R,

Thank you for your detailed and positive review! We’re thrilled to hear that you found our coverage to be superior in terms of the comprehensive protection we offer, especially for those essential "bells and whistles."

As someone with a keen eye for fine print, we’re glad that our contract met your high standards and that our representative, Robert, was able to address all of your concerns thoroughly. We appreciate your acknowledgment of his efforts and are pleased to know that you’ve already seen value from your investment.

If you ever need further assistance or have any more questions, please don’t hesitate to reach out. We’re here to ensure that you continue to have a positive experience with us.

Thank you again for your trust and kind words!

Best regards,
SOS Auto Protect

Noté 5 sur 5 étoiles

Best company yet.

I've been with sos auto protect for several years and so has my family, and I couldn’t be happier with the experience. Their customer service team was friendly and really took the time to explain my options at first, so I felt confident choosing the right plan for my needs. When I had to file a claim on my steering pump, the process was smooth and straightforward—no long waits or hidden fees. They handled everything quickly and kept me updated throughout. Knowing I’m covered by these pro's takes a huge weight off my shoulders. I highly recommend them if you’re looking for reliable and hassle-free auto protection!

13 août 2024
Avis spontané
Logo de SOS Auto Protect

Réponse de SOS Auto Protect

Dear Shawn,

Thank you so much for your heartfelt review and for being a loyal customer along with your family! We’re delighted to hear that you’ve had such a positive experience with us over the years.

It’s fantastic to know that our customer service team was able to provide you with the guidance you needed to choose the right plan and that the claims process for your steering pump was handled smoothly and transparently. We strive to make every aspect of our service as efficient and stress-free as possible, so it’s wonderful to hear that we’ve met those expectations for you.

Your recommendation means a great deal to us. If there’s anything more we can do for you or if you have any additional questions, please don’t hesitate to get in touch.

Thank you again for your trust and kind words!

Best regards,
SOS Auto Protect

Noté 5 sur 5 étoiles

Easy claims process

I had a really positive experience with SOS Auto Protect! I started hearing loud whining and rattling noises coming from the bottom of my car, so I brought it in to get checked out. SOS Auto Protect handled my claim quickly and efficiently. They paid the mechanic directly for replacing my differential system, which saved me a lot of hassle. The whole process was smooth and straightforward, and I didn’t have to deal with any paperwork. Their service was excellent and took all the stress out of the situation. If you need reliable warranty coverage, SOS Auto Protect is definitely a great choice! Big thanks to Joseph Lee for assuring me throughout the entire claim!!

12 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Would recommend!

My representative was very clear, answered my questions thoroughly, and was generous with add ons. Our conversation was genuine and I did not feel like I was being 'upsold' at any point.
Very happy with my extended warranty and my experience with SOS Auto Protect

24 juillet 2024
Avis spontané

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