SOS Auto Protect Avis 236

When I first talked to Daniel Hill. I actually filled out for a quote from another warranty company. Daniel spoke fast and I needed to ask who he was with. He was polite and what he offered sounded good. So after being somewhat pressured I went ahead and signed up with SOS. This was a Friday, during the weekend I decided I was not comfortable with my decision.

I sent an email requesting to cancel the policy. I did tell them I was considering looking for another vehicle. Considering! It really was not their business. Daniel told me he would give the request to the billing department and should be called later that day.

Nothing happened that day , so I contacted Daniel again. This time he transferred me to billing. I then spoke to Adam who interrogated me! He questioned me on considering trading my vehicle. He told me everyone who canceled tells that story. Or what he meant lied. I asked a few times to just cancel the policy. Adam asked if I would transfer the policy to my wife’s car? Or if I bought a new car? Again I asked can he just cancel the policy? Adam then put me on hold. He came back offering me another year and double mileage per the “management “! Finally he canceled the policy.

I was somewhat happy with Daniel. Adam absolutely not! So if I could give no stars I would!

Excellent service from beginning to end! I will definitely be recommending more family & friends to use sos auto. Very good through service it was definitely a wondertul experience

I thank Mr. Broks for his knowledge of the contract, his patience with me and most of all his trust with me and no presser with me in making my decision.

The customer service I was provided by the representative Daniel Hill was very professional, he provided me with all the information I requested about my policy and his responses were in a timely manner! This was reassuring for me, for what this company offers for coverage is amazing compared to other companies. So thank you Daniel and to your manager for all the help!

Daniel H. was great very informative made the selection and process very easy. Thank you for your help.

Sounds like great coverage. Daniel Hill was informative, professional and easy to work with.

Adam was great. Walked me through my policy options thoroughly and answered all my questions honestly.

Had a really good experience.Customer service was helpful and friendly. I had a good price for my area and I got quality work done I would recommend.

My experience with Alex was great.... He's very Courteous, Professional, and cleared up any misunderstanding about My Policy....

I had an excellent experience dealing with Daniel at SOS Auto Protect. He was knowledgeable and courteous and I was very happy with the warranty he offered me

Great response to my request for quotes. Good follow up and effort to effectively work with me on adjusting a payment arrangement better suited to my situation. Good flow and follow up on providing understanding of policy and coverage.

Alex explained the coverage and answered my questions completely. He quickly replied to correspondence and messages. The transaction was easy.

Very reasonable price for what service is offered it’s bumper-to-bumper coverage which is amazing and overall the company and Tech Support and consumer support has been awesome

This was the first time having to use an external extended warranty company and I was wondering if it would be a hassle. I can honestly say this was the smoothest sailing I have ever come across- It was literally approved within 90 minutes and I was able to get my car back the very next day due to the immediate response. Thank you very much, I am stoked that I chose this company to cover me.

It just takes one issue sometimes to have the whole contract paid for , my abs module went out and lets just say i'm glad i had this warranty.

After many years of dealing with less than honest auto warranty companies, signing up with Auto Protect was a pleasure. Daniel explained every detail of the policy. I never felt hustled or deceived. I knew exactly what I bought. Looking forward to 5 years of zero deductible coverage!

All the questions we had about the policy were thoroughly explained. Adam spent a great of time explaining how the policy works and gave us examples of what would be covered and what would not be covered.

Daniel was great because of his commitment to me he was able to put a plan together for me thanks
Michael

Adam Miller was very knowledgeable and provided me with valuable insights on my extended warranty policy and explained how SOS Auto Protect was better than its competitors. Adam made me feel comfortable with my warranty decision and the entire process was smooth and efficient.

Adam was kind & professional & helped me select the best plan for my car. I am much more comfortable knowing I have a plan that will cover just about everything except the kitchen sink (besides normal stuff like oil change, brakes, etc). I hope I don't need their services but I do have peace of mind that they will do what is necessary to get me back on the road. Stay tuned folks....I will update this review if any type of covered service is needed.