Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything I’ve ordered from this company has been wonderful, the staff is so accommodating and I even won a hoodie in a giveaway! That hoodie was in memory of my son who died almost 4 years ago, so t... Voir plus

Noté 5 sur 5 étoiles

Ive recently been buying from soulmate customs and they come out soooooo cute. I’m very picky with certain things and they redid them in my preapproval and were so nice. Always helpful and any questio... Voir plus

Noté 5 sur 5 étoiles

I’ve been following you guys for a while and was so excited to have an opportunity to order something from you guys for my own partner. Both of us have been extremely satisfied with the products we cu... Voir plus

Noté 1 sur 5 étoiles

Item came to me broken, and no replacement came after sending multiple emails to the company. The item is a lot smaller than it looks on the web page. Not recommended.

4,4

Excellent

TrustScore 4.5 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Item came to me broken

Item came to me broken, and no replacement came after sending multiple emails to the company.

The item is a lot smaller than it looks on the web page.

Not recommended.

30 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Our Jumper <3

I absolutely loved the jumper I brought from here, my partner loves it too. It makes us so happy and we wear it all the time. We always share it because I could only get one but it makes us happy! (:

28 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Order ring one of the diamonds fell out…

Order ring one of the diamonds fell out the same week I got the ring. Then it suppose to been sterling silver it faded and turn my finger green not even 3 week of wearing it. I contacted them they told me I would get a replacement waited on replacement never got it contacted them again the they stated they was investigating it I sent in pic and all. Now its been a couple week later and they want even respond to me when I ask for my money back. I have order several things from them but after this they want get another penny.

1 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Caring Company

This company always gave updates on the order and if you ever needed to contact them they would respond in a timely manner. Having care on the quality of their products using nice materials that will last and that feel good. Staying true to the image you sent in with every image being realistic and accurate.

30 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfect company!!!!

Their website is so easy to use!
The quality of the hoodie I ordered was as good as I could ever ask for. The inside is so soft and the design I asked for on the front is done to an amazing standard.
I love how personalised they make every photo, including all the cute little detail that kept companies would miss. for example: my ring which wasn’t the focus of the photo but they added it anyway ❤️
I have also ordered a necklace from them before and it was just the same! Amazing quality and amazingly personalised!!
100% recommend and will definitely be ordering more in the future!!

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

The best relationship company yet!!!!

It was really easy to create my boyfriend’s gift with an engraving. Then when it arrived I was in more than just awe. It was perfect!!! My boyfriend loved it as well. It had him laughing and the snarky and spicy engraving I had. This is one of the best things ever!!

7 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Quality, detail, and customer service 10/10

I’ve ordered several different products from Soulmatecustoms and am always very impressed with the quality of everything. From the durability and detail in the embroidery, to the softness of the clothing, outstanding every time. If ever I needed customer service they were quick to respond with kindness and efficiently resolved my issue. 10/10 recommend to everyone I know!

28 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Super adorable

Super adorable! The preview was needed though since there was some tweaking needed to be done before it was created. He loved it!

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

definitely recommend!!!

The package was delivered in time and looked GORGEOUS 🥹 it’s so detailed. It makes the perfect personal gift. I got a hoodie and a keychain for our (first) anniversary with my boyfriend and he loved it!

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

The jewelry

The jewelry is engraved so detailed and beautiful.
I like to wear it everyday.

9 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

THE BEST!

Everything I’ve ordered from this company has been wonderful, the staff is so accommodating and I even won a hoodie in a giveaway! That hoodie was in memory of my son who died almost 4 years ago, so the fact that they went above and beyond to make the add ons just right for me, says a lot about their integrity. I’d recommend them to anyone and everyone, you won’t be disappointed ❤️❤️❤️❤️

24 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service! Awesome products! I love every product I’ve bought, they have amazing quality as well! Simply amazing.

16 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I love soulmate customs

I love soulmate customs, I have been purchasing for over 3 years now and go back to them every time. You truly cannot go wrong and I’ll always choose them for the best gifts!

24 mai 2025
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus