SouthAmerica.travel Inc Avis 

839
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This was our first trip with door-to-door service. Wow what great communicators. The guides and logistics on our South American three week tour were out of this world. From meeting at the airport to b... Voir plus

Noté 5 sur 5 étoiles

Extremely pleased with a 27-day, 4 country trip organized with SouthAmerica.travel. Travel Expert Jason was just that--an expert in helping us do things that matched our interests. All arrangements,... Voir plus

Noté 4 sur 5 étoiles

This is the first time we have contacted your company. The contact person (Mike Bonnett) can give us all the answers in detail and arrange a travel plan that meets our expectations. We are planning to... Voir plus

Noté 5 sur 5 étoiles

This was a complex trip, involving 13 flights across 3 weeks. The advice, planning and support from SouthAmerica Travel was first class, and everything worked perfectly. Each hotel, each tour guide a... Voir plus

À propos de l'entreprise

  1. Agence de voyages
  2. Fournisseur d'excursions culturelles
  3. Voyagiste
  4. Agrégateur de voyages

Écrit par l'entreprise

SouthAmerica.travel's local partners offer 4⭐ & 5⭐ tailor-made South America tours to Peru, Brazil, Ecuador, Argentina, Bolivia, Chile, Paraguay, Uruguay, and Colombia, with discount flights to South America from anywhere. Choose from hundreds of travel ideas, ready to personalize to your travel style, or begin from scratch, and design the perfect custom vacation package with the advice and expertise of a local travel consultant.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

839 avis

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4,2

Tous les avis

(839)

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Noté 5 sur 5 étoiles

This was our first trip with…

This was our first trip with door-to-door service. Wow what great communicators. The guides and logistics on our South American three week tour were out of this world. From meeting at the airport to being ferried around Buenos Aires, Patagonia and Rio, we had a care-free adventure!!

3 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Wonderful trip to Peru :D

We recently traveled to Peru with the help of SouthAmerica.travel, and I must say, it was an exceptional experience from start to finish. The entire journey was seamlessly orchestrated, from booking to the final goodbye.

The hotels provided were of top-notch quality, offering comfort and luxury at every stop. Every aspect of our itinerary was meticulously planned, ensuring smooth transitions between destinations, and we felt supported by the attentive assistance provided throughout our journey.

What truly impressed me was the incredible value for money. The package we received far exceeded our expectations, considering the level of service.

Our trip culminated in Cusco, a city that truly captured our hearts with its enchanting charm. I wholeheartedly recommend SouthAmerica.travel to anyone considering a trip to Peru. Their professionalism, attention to detail, and commitment to customer satisfaction ensure that we'll be returning customers in the future. Thank you for an unforgettable adventure!

3 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Warning Do not give them your money


Warning Do not give them your money. Once they got our money they did not respond back in time. Worst travel company ever. Go with a more reputable tourist group. We booked them for Peru and Bolivia and they didn’t even listen to our requests. We almost missed flights as their transports didn’t arrive in time. They drop you off at airport and don’t tell you what flight you are on. We paid for a Tourist Bus and they put us on a urine dirty local bus. We were stranded at night at Aguas Calientes with no ride. We would go to assigned hotels and they didn’t have our name on reservation. We wanted a company for safety and they failed miserably. I’m an extensive traveller for 50 years and by far this company was my worst experience. For safety go elsewhere.
David Smith 2024

20 décembre 2023
Avis spontané
Logo de SouthAmerica.travel Inc

Réponse de SouthAmerica.travel Inc

Dear Mr. Smith, please review which company you traveled with, as it was not SouthAmerica.travel... SouthAmerica.travel does not provide group travel, rather connects travelers with highly rated, very reliable travel organizations. As we did not provide your travel services, we encourage you to locate the correct agency to share your concerns with and to warn the public about their failings, and we encourage you to remove your claims about us as soon as possible. Thank you very much in advance!

Noté 5 sur 5 étoiles

Seamless, Vacation of a lifetime

This was well planned trip with seamless transfers, nice hotels and incredible museums and meals. This was my second trip with SouthAmerica.travel. My time in the Andes will be unforgettable, as was my trip to Brazil several years prior. The staff were extremely responsive, and the guides were entertaining and knowledgeable. I will definitely choose them the next time I go to South America.

31 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

I never got past the enquiry process.

They had a trip on their website that I wanted a price for as a single traveller and provided the dates. They didn't seem to be able to price it, even though it was priced on their website (for 4 people). All they kept asking was "what was my maximum budget". Eventually, when I asserted that I wanted a price for what I'd already asked for, and nothing more, and I would determine if it was what I considered value, they stopped responding. I got a very bad feeling about their honestly and would not trust this organisation, and ask everyone else to be very wary of them.

Update as requested - It was the (at the time) Amazon, Pantanal & Iguazu Falls Tour, and I was dealing with a guy called Nicolas Samuel (Nico) the Director. I still have the email trail under my other email account. It was definitely this company, I can tell by the logo.

11 octobre 2023
Avis spontané
Logo de SouthAmerica.travel Inc

Réponse de SouthAmerica.travel Inc

Dear Simon, we could not find any contact from you. As you are from Australia, could it be that you were in contact with the similarly named Australian companies, South America Tours or South America Tourism Office? Please check your reply emails to see if it was one of these companies...best regards!

Noté 1 sur 5 étoiles

SOUTH AMERICA TRAVEL-Company bankrupt

Initially, in 2019, I received excellent service and communication from Simone Costa from SOUTH AMERICA TRAVEL.
Many changes because of covid but finally-
Scheduled to travel this June but company phone numbers, Simone's cell number, and emails received absolutely no response. According to the Better Business Bureau, this company has gone bankrupt.
Out of pocket $5,000- really angry!!

28 février 2022
Avis spontané
Logo de SouthAmerica.travel Inc

Réponse de SouthAmerica.travel Inc

SouthAmerica.travel LLC did indeed, as so many travel companies during the pandemic, not survive to see the return of travelers to South America. Over 90% of travelers were able to complete their travel plans with other partner agencies in South America, generally for the same price as originally quoted, adjusted for inflation.

Since May 2022, SouthAmerica.travel Inc, the new proprietor of the SouthAmerica.travel brand, matches new and returning travelers to South America with expert local agencies who have been providing outstanding service with a local touch and on the ground experience.

Noté 1 sur 5 étoiles

Scary

Scary. I just called their "United States" telephone number. Constantly busy on the 800 number and the 206 area code doesn't ring. Ads popped up when I tried to answer the site, strange. Would concur with the first 3 most recent reviews.

27 février 2022
Avis spontané
Logo de SouthAmerica.travel Inc

Réponse de SouthAmerica.travel Inc

SouthAmerica.travel LLC did indeed, as so many travel companies during the pandemic, not survive to see the return of travelers to South America. Over 90% of travelers were able to complete their travel plans with other partner agencies in South America, generally for the same price as originally quoted, adjusted for inflation.

Since May 2022, SouthAmerica.travel Inc, the new proprietor of the SouthAmerica.travel brand, matches new and returning travelers to South America with expert local agencies who have been providing outstanding service with a local touch and on the ground experience.

Noté 1 sur 5 étoiles

This company is out of business

This company is out of business. Have take over $4000 of my money with no travel. Phone numbers and email of contacts no longer work. Generated e-mail response says i need to deal with overseas agents and South America Travel will keep 20% for their "expert planning of
the tour, a non-refundable fee fulfilled by your Travel Consultant "

25 mai 2021
Avis spontané
Logo de SouthAmerica.travel Inc

Réponse de SouthAmerica.travel Inc

SouthAmerica.travel LLC did indeed, as so many travel companies during the pandemic, not survive to see the return of travelers to South America. Over 90% of travelers were able to complete their travel plans with other partner agencies in South America, generally for the same price as originally quoted, adjusted for inflation.

Since May 2022, SouthAmerica.travel Inc, the new proprietor of the SouthAmerica.travel brand, matches new and returning travelers to South America with expert local agencies who have been providing outstanding service with a local touch and on the ground experience.

Noté 1 sur 5 étoiles

This company is worthless

This company is worthless. They planned my trip, took my money and now they want even respond to emails or answer my calls. The travel agent Simone Costa spoke to me a month before and state everything was looking good. Now I have to get a lawyer to see if I can get my money back.

16 mai 2021
Avis spontané
Logo de SouthAmerica.travel Inc

Réponse de SouthAmerica.travel Inc

SouthAmerica.travel LLC did indeed, as so many travel companies during the pandemic, not survive to see the return of travelers to South America. Over 90% of travelers were able to complete their travel plans with other partner agencies in South America, generally for the same price as originally quoted, adjusted for inflation.

Since May 2022, SouthAmerica.travel Inc, the new proprietor of the SouthAmerica.travel brand, matches new and returning travelers to South America with expert local agencies who have been providing outstanding service with a local touch and on the ground experience.

Noté 1 sur 5 étoiles

Beware of this company

Beware of this company. They have gone totally dark. Took my money and I can't get any response. Have to speak with a lawyer just to see if I have a chance to salvage any of my vacation.

10 avril 2021
Avis spontané
Logo de SouthAmerica.travel Inc

Réponse de SouthAmerica.travel Inc

SouthAmerica.travel LLC did indeed, as so many travel companies during the pandemic, not survive to see the return of travelers to South America. Over 90% of travelers were able to complete their travel plans with other partner agencies in South America, generally for the same price as originally quoted, adjusted for inflation.

Since May 2022, SouthAmerica.travel Inc, the new proprietor of the SouthAmerica.travel brand, matches new and returning travelers to South America with expert local agencies who have been providing outstanding service with a local touch and on the ground experience.

Noté 5 sur 5 étoiles

Excellent service

My husband and I have had 2 excellent experiences with South America Travel. They planned a fabulous trip to Brazil for us several years ago. We planned to return to Brazil in fall 2020, but when Covid hit, we were unable to travel. South America Travel gave us several options in using our deposit and helped us through the process. We have hopes for returning to Brazil in the future!

1 mars 2021
Noté 5 sur 5 étoiles

Claudia is my “travel angel”

This is the first time an travel agent is able to plan exactly what I asked for ....working with Claudia is been such a wonderful experience...I highly recommend South America Travel.
Claudia is the best ......

8 février 2021
Noté 5 sur 5 étoiles

Excellent Customer Service!

Conrad McGarvey & Jon Hillstead have both been faultless in their professionalism, knowledge and efficiently. Sadly due to Covid our 'once in a lifetime' trip to South America has been postponed however from our planning with Jon and subsequent postponement with Conrad our dealings with SouthAmerica.travel have been excellent.
Thank you!

15 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I had an excellent booking experience…

I had an excellent booking experience with Conrad for a trip he helped me plan for Patagonia. I had some specific requirements that he put together in a package and worked on it until it was exactly what I was looking for. I look forward to taking the trip next year!!

11 décembre 2020
Noté 5 sur 5 étoiles

Clara is the best

I can’t say enough nice things about Clara!
She has been extremely helpful and wonderful to work with. I was asking to visit Peru in November and we weren’t sure if things would open up in time after being shut down for Covid, so she had to work quickly to get everything booked when it opened November 1 and rearrange when she found things that were still closed. I am not sure anyone else could have gotten it done. We are on our trip right now and so far it has been amazing. My family is extremely thankful for all of her hard work and effort

23 novembre 2020
Noté 5 sur 5 étoiles

Excellent Company

It is nice to work with a company that is responsive, knowledgeable, and happy to adjust to your specific wants and needs. Conrad was extremely easy to work with and designed a trip to our specific criteria.

22 novembre 2020
Noté 5 sur 5 étoiles

Excellent

Excellent, good communication. Very knowledgeable about the area and best times to go. Very understanding of the current global situation and being flexible.

1 août 2020
Avis spontané

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