I booked this by mistake and thought I was booking the carpark next to the ship but thought I’d give them a go rather than cancelling. Very happy with the service and returned back to the car with no... Voir plus
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Easy to book, and follow up questions were answered swiftly. Once there, friendly staff welcomed us then removed our luggage from my car and onto shuttle bus, where we were taken to cruise terminal. W... Voir plus
Had promise…but unfortunately overpriced and poor customer service. Couldn’t fulfil their obligations to pick us up in a reasonable time and made the excuse that it was busy because its a weekend. Aft... Voir plus
A good experience. It all went rather smoothly. Would suggest some sort of identification or flag on your van for the return trip as it got quite chaotic at the cruise terminal and it was difficult... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Southampton Cruise Parking Services (SCPS Indoor & Secure) provide the ultimate cost-effective cruise parking facility located at Southampton port next to Dock 20. We offer a swift park-and-ride experience with a complimentary shuttle transfer that takes you to all cruise port terminals within around 5 minutes traveling time. Our facility stands out from other cruise parking providers as we provide exclusive ‘indoor and secure’ parking, providing a safer alternative as your vehicle is placed within our securely locked compound with the added bonus of your car being returned nice and clean without any seagull residue. We provide you with peace of mind by logging mileage and taking photographic evidence of your vehicle upon arrival to ensure it returned to you in the same condition you left it. We guarantee that your car remains within our premises and have comprehensive car insurance to cover any unlikely event that your car could get damaged whilst we are manoeuvring it on-site. Book with us today, letting us keep your car safe whilst you cruise away.
Coordonnées de contact
Royaume-Uni
- southamptoncruiseparkingservices.co.uk
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Safe and efficient parking for cruisers
We were welcomed at the reception, and the car was checked before we were delivered to the cruise terminal without fuss. On our return 5 weeks later, we were collected from the terminal and taken to our car, which started without a hitch (it helps that the cars are kept under cover), and were quickly on our way home. We'd be very happy to use this company again.
Frendly staff
Frendly staff, secure indoor parking, transfers quick and easy, great communication, will be using them again.
It was very easy to book.
Booked on line,very easy to do for a…
Booked on line,very easy to do for a senior.
Can highly recommend this firm.
Very effective service they answered my…
Very effective service they answered my questions really quickly nothing was an issue would definitely recommend
Parking for Southampton cruise …
When we arrived the first impression was a little different. But as soon as we met the team we were given a friendly welcome and were reassured by the team. We saw the indoor parking, which is ideal. The drop off and collection to the ship was excellent and timely. We will use the service again 100%.
Very Rude unhelpful chap lining up our car
Start of our Cunard cruise was being met with a very miserable and rude man lining up our car. Not helpful at all and made us feel like an inconvenience, then the lady checking over our car was polite and helpful but was rushing us and trying to take our keys before we had even taken our cases out of our boot. Not a great first impression of cps, as didn’t feel very professional or give us pleasant start to the day of our cruise. Will look elsewhere next time and won’t recommend to friends or family.
A real nightmare …
We were very very disappointed at the Service of Southampton CRUISE PARKING services. After a two week cruise trip, we waited at the terminal for an hour and a quarter in freezing weather. When everyone called to be collected we all got the same voicemail! No one in the office would answer any calls!!!!
The queue had 40 people with two weeks of luggage and the van could only take 12 people at a time. In our experience, this company is a pure disaster and so beware we regret we did not pay the extra and park at the terminal car port!
GREAT SERVICE
We had to make a late booking on a Sunday , the day before our cruise. The people i spoke to were so helpful and reassuring , they helped me to book and explained the whole process. They sent me an email that gave a detailed breakdown of the whole process. We found the centre easily , staff were waiting to take the car and help with luggage, we were soon on a minibus to the terminal , the driver explained where to wait when we came off the ship.
When we disembarked we easily found the queue by the flag, the queue was long but we didn't wait long . Our car was parked up ready for us to leave. I would definitely use the service again, all staff were extremely helpful and professional.
Good service
Good service - but didn’t see them do a video - this meant that I didn’t feel as confident
We waited 40 minutes for the transfer
We waited 40 minutes for the transfer, outside in the cold, in a disorganised queue. Disappointing.
We used Southampton cruise parking…
We used Southampton cruise parking because it was close to the port, and inside parking. All the staff are very welcoming and friendly. They were also very helpful with cases, bags. putting them in your car.
I would definitely use this company again
No frills undercover parking
Well second time we have used this company and what great guys they are. Car is kept undercover and transfers to and from the ship was efficient and quick . Would recommend .
Fantastic service
Fantastic service. We arrived at the car park and only waited for a few minutes before we were driven to the cruise terminal. Dropped outside front door to terminal and just a few metres from baggage drop of.
On return we followed their instructions and text as soon as we disembarked.
Text once again as soon as we arrived at their Flagged pick up point.
It was 20 minutes from first text until driver arrived. In that time we walked out of terminal and collected cases. So were probably waiting 10 minutes.
When we arrived at car park our vehicle was pulled out to exit point and ready to drive away. From first text to driving away took 40 minutes.
Car kept indoors in large warehouse facility.
Will definitely use again and there is not one area that I could criticise them on.
Staff were very friendly and efficient
Overall a fantastic first class service and reasonably priced.
They provide a great and easy way to…
They provide a great and easy way to park your car. Recommend service!
Excellent Service
Very easy to book.
Both delivering and collecting the car was so easy and quick, and the drivers couldn’t assist anymore than they did.
I will definitely use this company again.
Excellent!
Excellent customer service provided by Southampton Cruise Parking Services. Our recent 14 day cruise was made all the more pleasureable knowing the family car was being properly and carefully safeguarded. The fully enclosed warehouse is exceptionally clean and not a speck of dust was evident on the car when we were transported from the ship to pick it up. The drop off and pick up was entirely seamless and without any delays. The staff were most attentive, ensuring transfers of luggage and passengers ran smoothly. I very strongly recommend this company for their level of customer service, polite staff and the exceptional safeguarding they provide for vehicles left under their care.
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