All my questions preinstallation were clearly and quickly answered by email. The roofing team and electrician were all polite and professional. It did take two weeks to get the scaffolding removed a... Voir plus
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Signed up to the solar panel switch together scheme and was assigned SESE. Couldn't be happier with the work. Joe the electrician and the roofing team were professional, explained what they were doing... Voir plus
L'entreprise a répondu
100% recommend you use SESE Solar & Electrical LTD Ross & Co were all really nice and friendly. They explained all the works they were going to do and I felt 100% comfortable with them doing... Voir plus
L'entreprise a répondu
From the get go the team have been great. We thought we could only do our main roof but options for extra capacity were discussed for the flat roof. All fitted without fuss. Scaffolding team arrived o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Électricien
- aussi dans
- Société d'énergie solaire
Coordonnées de contact
Royaume-Uni
- southeastsolar.co.uk
4,9
Excellent
191 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Excellent Service & Quality Work
The whole solar experience with South East Solar & Electrical from first quote to initial survey, when I changed my requirements on a couple of occasions, to install was first class. Every time I rang, the office staff were polite and dealt promptly with my questions, with good email communication. I highly recommend them, so pleased with my solar & battery set up all working well.
26 mars 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for your kind words and for taking the time to share your experience with South East Solar & Electrical! We are thrilled to hear that you had a positive experience from the initial quote through to the installation of your solar and battery setup.
Our team prides itself on providing exceptional service, and it's fantastic to know that our office staff was able to assist you promptly and professionally throughout the process. Your flexibility and understanding during the project are greatly appreciated, and we are delighted that we could accommodate your changing requirements.
We truly value your recommendation and are so pleased to hear that everything is working well with your new system. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing South East Solar & Electrical!
Our experience with SESE was seamless
Our experience with SESE was seamless. Every thing was done efficiently and effectively. Lovely, helpful staff in office. Brilliant electrician and lovely lads fitting the panels.
Highly recommend them.
5 mai 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience with SESE and that our team made a positive impression on you. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new panels!
Whole process near seamless
Whole process near seamless , and well- co-ordinated: from initial enquiry, survey, resolving queries, to scaffolding, electrical work and panels installation. Documentation all through as agreed. System working exactly as intended. Very pleased
28 avril 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for your wonderful feedback. We’re delighted to hear that you found the whole process seamless and well coordinated from start to finish. Our team works hard to ensure every stage — from the initial enquiry and survey through to installation and documentation — runs smoothly, so it’s great to know this was reflected in your experience.
We’re especially pleased to hear the system is performing exactly as intended. Thank you again for choosing us and for taking the time to share your experience.
Everything went exactly as planned
Everything went exactly as planned. On day two, I reported a fault and it was fixed very quickly. I would definitely recommend this company
28 avril 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for your great review! We’re really pleased to hear everything went as planned and that the issue you reported was resolved quickly by our team. Providing reliable service and responsive aftercare is very important to us, so we truly appreciate your recommendation. Thanks again for choosing South East Solar!
Top notch
It was so refreshing to deal with a company like SESE. Excellent communication throughout the process - clear and prompt. Everything was explained and questions answered.
Installation happened yesterday and went very smoothly. Really appreciated the suggestions from them on the different ways to run the cables and how to make it look as good as possible. Delighted with the results.
This may sound like an AI-written review but it’s really not. If every company was as easy to deal with as SESE, life would be a lot less complicated! Thank you!
19 mai 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for your thoughtful feedback. We’re really pleased to hear that the communication throughout the process was clear and prompt, and that the installation went smoothly. It’s great that the team’s suggestions on cable routing helped achieve a result you’re happy with, and we’ll be sure to share your comments with them.
We appreciate you taking the time to share your experience, and we’re glad you’re delighted with the final outcome.
Good customer support
Good customer support
Would have liked more customer involvement and options discussed during planning stage.
18 mai 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for your feedback. We're glad to hear you're happy with the outcome of the installation. We’re sorry to hear that you would have preferred more involvement and discussion of options during the planning stage. This is helpful feedback, and we will share it with the team to ensure we continue to improve how we communicate and involve customers in the design process. We appreciate you taking the time to share your experience.
Very good overall experience
Very good overall experience with South East Solar & Electrical.
They were flexible during the design phase and very helpful when I changed my mind about the solar setup. The installation went well and I’m happy with the finished system.
There were a couple of small issues afterwards, but they returned promptly to sort them out. When I raised one workmanship concern, they took it seriously, apologised, and confirmed that further training had been given where needed.
Overall, a responsive, professional company and I’m very pleased with the service.
10 avril 2026
Avis spontané
Highly recommended, all round great customer service
The customer service provided was excellent. Everything made easy throughout the whole process. Staff were knowledgeable, friendly and polite who patiently explained everything carefully. The installation team were also extremely good and efficient, leaving the site clean and tidy. The electrician explained where the wiring needed to be routed and why, hiding as much as possible. The installation is working perfectly, overall a job well done.
1 avril 2026
Avis spontané
Réponse de South East Solar & Electrical
Dear Penelope,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear that you had a positive experience with our customer service and installation team. Our staff takes great pride in providing friendly and knowledgeable assistance, and it’s fantastic to know that they made the process easy and informative for you.
We’re also glad to hear that the installation was efficient and that our electrician could ensure everything was set up to your satisfaction. We strive to leave every site clean and tidy, and your acknowledgment of this means a lot to us.
Thank you again for your recommendation. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Professional service with quality staff
SESE worked with us to help us understand the benefits for us installing solar panels. They worked through different scenarios in order that we could see which best met our needs.
They explained the installation process. What they said would happen - happened - we were told the fitters would arrive at 8am and at exactly 8am. The fitters were courteous and professional talking us through the plan for the day. They worked tidily and they made sure they showed us the completed work and ensured we knew how to use the app to monitor the performance. I would certainly recommend using them.
7 mai 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for your kind and detailed review. We’re really pleased to hear that our team was able to help you understand the benefits of solar and work through the different options to find the best fit for your needs.
It’s great to know that everything went exactly as planned on installation day and that the team arrived on time, worked professionally, and kept you informed throughout the process. We’re also glad they took the time to walk you through the finished system and app so you could feel confident using everything from day one.
Thank you again for choosing SESE and for your recommendation — we truly appreciate your support.
I was slightly apprehensive to begin…
I was slightly apprehensive to begin with because I'd signed up for the Solar Together scheme and you just don't know who is going to win the bid (it's a bit like a blind date). I was very relieved to see such good reviews on Trust Pilot (certainly better than the other installation options I was considering (one of which was Octopus). Additionally, the components specified by SESE were better and the over-all cost was cheaper. So it was a Win Win Win. Not only that but the job went from proposal to completion quicker than I ever imagined could be possible. Because the price SESE quoted was lower than I had been expecting, I was able to upgrade the proposed system with a bigger battery, a bigger inverter, optimisers on all the panels and increased the number panels while still staying within my budget. SESE handled these changes without any hassle, every SESE employee I have come into contact with has been perfect without any exceptions. However, I have to single out Cam my SESE solar electrician for special praise. He handled all my slightly nervous questioning with calm confidence and did a fantastically tidy and accurate job installing my battery array. Thank you Cam and I hope my tea-making was on-point.
5 mai 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for taking the time to share such a detailed and thoughtful review. We’re really pleased to hear that, despite your initial apprehension with the Solar Together process, the experience turned out to be a positive one from start to finish. It’s great to know you felt confident in the specification, value, and overall outcome, and that we were able to complete everything quicker than expected.
We’re especially glad we could support you in upgrading your system to better meet your needs while still staying within budget — flexibility like that is something we always aim to provide where possible.
Your kind words about the whole team are greatly appreciated, and we’ll make sure Cam receives your special mention. He’ll be really pleased to hear your feedback about both the installation and the support he provided on the day (and we’re sure the tea helped too!).
Thank you again for choosing SESE and for such a generous review.
Incredible customer service and great value for money!
Hands down this has been my best experience with a company for a long long time! Great communication, great value for money, and just focused on doing a great job for me. Which they absolutely did, I'm so happy with my new solar and battery setup!
Massive shoutout to Stephanie for the perfect customer service: always getting back to me straight away with answers, adaptive and understanding when I was indecisive, never reading from scripts or passing me to other people. Such a refreshing experience, I felt well looked after through the whole process. Other companies should take note.
Summary: look at the other reviews as well as this one, they're accurate. They'll do a great job for you and support you well throughout the process. You won't regret it!
6 mai 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for this fantastic review. We’re absolutely delighted to hear that your experience with us has been the best you’ve had in a long time, and that you’re so happy with your new solar and battery setup.
It’s great to know that communication, value, and overall service all met your expectations, and that you felt well looked after throughout the whole process. We really appreciate your kind words about Stephanie — she’ll be thrilled to hear your feedback, especially around her responsiveness and the personal support she provided.
Thank you again for choosing SESE and for taking the time to share such a thoughtful review. We truly value your support and recommendation.
Friendly designer willing to try to…
Friendly designer willing to try to accomodate your requirements, prompt installation, very neat wiring, and cost effective. Recommended
28 avril 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for your kind review. We’re really pleased to hear that you found the design process friendly and flexible, and that we were able to accommodate your requirements.
It’s great to know the installation was prompt and carried out neatly, with the wiring finished to a high standard. We’re also glad you felt the solution was cost effective and that you’d recommend us.
Thank you again for choosing SESE and for taking the time to share your experience.
Great service
Great service. All fitted within a day and fitters were so helpful in setting everything up. Always helpful when calling into the office for queries.
23 mars 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for your great review. We’re really pleased to hear that you were happy with the service and that everything was fitted within a day. It’s also great to know our installation team were helpful in getting everything set up for you.
We’re glad you found our office team supportive whenever you called with questions as well — we always aim to be as responsive and helpful as possible.
Thank you again for choosing SESE and for taking the time to share your experience.
Mostly good, scaffolding company was awful though
I had a great experience with SESE. They answered my question from the start to the end and I felt confident I made the right choice for my house.
The surveyor, the electrician and the roofers were all really professional and on the day of installation I was left with the feeling of good work.
I didn't give 5 stars because SESE chose to work with a scaffolding company that was awful and didn't communicate. I had to chase them to get the date they would install the scaffolding. When they did, they left without even saying goodbye. When they installed it, they blocked the garage door, which I asked them not to. It made the electrician's life more difficult. After the installation, it took the scaffold company more than a week to take it down and it was blocking my entire driveway which, with the parking issues we encounter in my area, was far from ideal.
19 février 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that you had a great overall experience with SESE and that our surveyor, electricians, and roofers all delivered a professional service that left you feeling confident in your choice. It’s great to know the process from start to finish met your expectations on the installation side.
We’re very sorry to hear about the issues you experienced with the scaffolding company. We understand how frustrating it must have been to deal with poor communication, the positioning of the scaffold, and the delay in removal — especially when it impacted access to your garage and driveway. This is not the standard we expect, and your comments have been noted so we can raise this directly with our scaffolding partner and improve coordination moving forward.
We really appreciate your honest feedback, as it helps us improve the overall experience we deliver. Thank you again for choosing SESE — we’re glad you’re happy with the installation and hope everything continues to run smoothly with your system.
South East Solar & Electrical
South East Solar & Electrical
This company is exceptionally professional in every way. They are very friendly, helpful, courteous, and go out of they way to make sure the customer is happy. My contact with them from start to finish has been outstanding.
10 avril 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for your wonderful review. We’re delighted to hear that you found our team professional, friendly, and helpful throughout the entire process.
Providing outstanding customer service from start to finish is something we take great pride in, so it’s fantastic to know that this was reflected in your experience with us.
Thank you again for your kind words and for choosing South East Solar & Electrical. We truly appreciate your support.
Solar panels review
Very professional at all stages. The lads that did the work very polite and a credit to the company. Both pre and post install were excellent.
19 février 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for your great review. We’re really pleased to hear that you found the service professional at every stage and that both the pre- and post-installation support met your expectations.
It’s especially nice to hear your comments about the installation team — we’ll be sure to pass on your kind words, as they’ll really appreciate the recognition.
Thank you again for choosing SESE and for taking the time to share your experience.
Very smooth experience
Very clear and efficient support team who answered all our questions, were always friendly and responsive. Installation team were efficient, professional and considerate. Overall a very smooth and hassle free experience!
19 février 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for your kind review. We’re delighted to hear that you found our support team clear, responsive, and helpful throughout the process, and that the installation team provided an efficient and professional service.
It’s fantastic to know your experience was smooth and hassle free from start to finish — that’s exactly what we aim to deliver for every customer.
Thank you again for choosing SESE and for taking the time to share your feedback. We truly appreciate your support.
Friendly and efficient service
The staff are extremely helpful - they took the trouble to answer all my questions in detail, both pre- and post-installation. The installation itself was completed in one morning! The scaffolding company was also extremely efficient, installing the scaffolding very quickly and removing it the day after the installation.
I have had a few technical glitches since the solar panels were installed, but these are problems with the FoxCloud app not with SES, who have helped me to resolve them.
5 mars 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you for your wonderful review. We’re so pleased to hear that you found our team helpful and informative throughout the whole process, and that all of your questions were answered clearly both before and after installation.
It’s great to know the installation and scaffolding were completed so efficiently, and we’ll be sure to pass your kind comments on to the teams involved.
We also appreciate your understanding regarding the issues with the FoxCloud app, and we’re glad our team has been able to support you in resolving them. Customer support doesn’t stop after installation, so it’s great to hear you felt well looked after throughout.
Thank you again for choosing SES and for taking the time to share your experience.
Really fantastic company
Really fantastic company.
Really helpful.
Super impressed with their proposal with drawings to show the layout of panels on the roof.
Installation was super professional all took place in a day.
After sales really good. Good user pack. Helpful post installation team.
Couldn’t have asked for better.
Special call out for Archie and Rose.
2 mars 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for your fantastic review. We’re thrilled to hear how impressed you were with the whole experience, from the initial proposal and panel layout drawings through to the installation and after-sales support.
It’s great to know the installation was completed professionally and efficiently, and that you found the user pack and post-installation support helpful as well.
We’ll be sure to pass your special thanks on to Archie and Rose — they’ll really appreciate the recognition.
Thank you again for choosing SESE and for taking the time to share your experience. Your support means a great deal to us.
Exceptional 5* Service
We used SESE to install 16 solar panels, a battery storage system and an EV charger. SESE made the entire process very simple to follow. Everything was done on time, with no mess and all of their staff were polite and courteous throughout the entire process. Our special thanks goes out to Jade and Cameron. The entire system is working as planned. We would highly recommend them when considering solar and EV installation.
25 février 2026
Avis spontané
Réponse de South East Solar & Electrical
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you found the whole process simple and straightforward from start to finish, and that everything was completed on time and to a high standard.
It’s fantastic to know you’re happy with your new solar panel system, battery storage, and EV charger, and that everything is performing as expected. We’ll also be sure to pass your special thanks on to Jade and Cameron — they’ll really appreciate the recognition.
Thank you again for choosing SESE. We truly appreciate your support and are thrilled to have been part of your renewable energy journey.
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