Spacer.com.au Avis 

631
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience with Spacer. The whole process was smooth, easy, and hassle-free from start to finish. A special thank you to Sarah for her outstanding customer service. She was professi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

There’s no way to communicate with hosts before booking and paying for the space! I last used Spacer a few years back and found it pretty good, opposite of my most recent experience! I contacted suppo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All through our two year contract with a couple of different clients with Spacer and Parkhound in the CBD of Sydney Sarah and other team members always made sure my questions were answered. Even if... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Spacer hooked me up with a great parking space in Surfers. I really appreciate the suitable location and price!

L'entreprise a répondu

À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Site d'entreposage des véhicules
  3. Gardiennage et hivernage de bateaux
  4. Entrepôt pour camping-cars
  5. Entrepôt

À propos de Spacer.com.au

Écrit par l'entreprise

Spacer.com.au is Australia’s Premier Peer-to-Peer Marketplace for Self Storage, linking Hosts (people WITH space) with Renters (people WHO NEED space).

Founded in 2015, the business provides an efficient and more cost effective self-storage solution for your boat, car, caravan, furniture and household goods, in a secure environment for all users. Spacer is proud to be a part of the growing sharing economy.

Money Back Guarantee

A little peace of mind

​If you make a booking through Spacer, you are protected by our money back guarantee. For all our valued Spacer Renters, you will be reimbursed in full if:

  • The issue is raised within 24 hours of the booking confirmation, and
  • The space is unavailable at the date and time of your agreement, or
  • There is a significant error in address or description of space, or
  • Your vehicle cannot fit in the space

Please note:

  • Removalist fees, alternative parking or transport costs, towing charges and any fines are not included as part of the money back guarantee
  • Issues not included above, including change of mind, are not covered by our money back guarantee
  • Your issue will be confirmed with the Host


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

631 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(631)

154 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A easy way to rent out space

It was easy to rent my space and payment is reliably on time.

12 février 2025
Avis spontané
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Réponse de Spacer.com.au

We’re so glad to hear that renting your space was easy and that payments have been reliable! Thank you for sharing your experience—we appreciate having you as a valued host. If you ever need any assistance, we’re always here to help!

Noté 5 sur 5 étoiles

Rent Garage

Hello .. I was impressed by the immediate service, the special courtesy, very professional, of Miss Clarisse, excellent site, I recommend it

9 février 2025
Avis spontané
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Réponse de Spacer.com.au

Thank you for your kind words! We're delighted to hear that Clarisse provided you with prompt and professional service. We appreciate your recommendation and are glad you had a great experience with our platform!

Noté 5 sur 5 étoiles

Sarah from the Customer Service team…

Sarah from the Customer Service team was very helpful and quick to respond to my issue. In general the customer care team at Spacer is very good!

6 février 2025
Avis spontané
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Réponse de Spacer.com.au

Thank you for your kind words! We're thrilled to hear that Sarah provided helpful and prompt support. Our customer care team takes pride in delivering excellent service, and we appreciate your recognition. If you ever need assistance again, we’re always here to help!

Noté 5 sur 5 étoiles

Sarah was very easy to deal with

Sarah was very easy to deal with, responded quickly to my emails and answered all of my queries. Made whole process very simple. Thank you Sarah 😊

18 janvier 2025
Avis spontané
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Réponse de Spacer.com.au

Thank you for your wonderful feedback! We're so glad to hear that Sarah made the process simple and was quick to assist you. We’ll be sure to pass along your kind words to her. If you ever need help again, we’re always here for you!

Noté 5 sur 5 étoiles

Spacer Customer Champion Award goes to Sarah

They are amazing especillay their Customer Support person Sarah. I have dealt with Sarah 3 times now regarding a parking matter and she has been very responsive and on-time with her answers.

Great experience with Spacer so far. I would highly recommend.

PS. give Sarah a raise - such star employees are rare to find these days.

15 janvier 2025
Avis spontané
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Réponse de Spacer.com.au

Wow, thank you for your amazing feedback! We're so happy to hear that Sarah has provided you with excellent support each time you've reached out. We truly appreciate your recommendation and will make sure to share your kind words with Sarah and our team. And we agree—she’s a star! If you ever need assistance again, we’re always here to help!

Noté 5 sur 5 étoiles

Spacer great for car space rental

Spacer found the car space I'm renting very quickly. Clarissa is great to deal with and always answers my queries promptly.

9 janvier 2025
Avis spontané
Logo de Spacer.com.au

Réponse de Spacer.com.au

Thank you for your kind words! We're so glad to hear that you found a parking space quickly and that Clarissa has been helpful and responsive. We’ll be sure to pass along your praise to her. If you ever need anything, we’re always here to help!

Noté 5 sur 5 étoiles

Exceptional (customer) service with Spacer!

I was searching for a storage solution for my weekend car during a move and stumbled upon Spacer. From the start, I was amazed by their responsive customer service—something that’s sadly rare these days. It was refreshing to deal with a platform where someone actually replies promptly and helpfully.

My host echoed the same sentiment: Spacer works exceptionally well for both hosts and renters. When I needed to terminate my space early (since my new place has a double garage), there were no issues at all. Both the host and Spacer handled it seamlessly, and Spacer quickly refunded the balance of my prepaid rent (since payments are made a month in advance).

Special shoutout to Clarisse, the customer service representative who assisted me with the termination process. Her professionalism and efficiency were top-notch. It’s no surprise that her name pops up in other reviews as well—clearly, she’s a star on the team! Management should seriously consider recognising her contributions.

If only more platforms—especially the big ones—could match Spacer’s level of responsiveness and accommodation. Highly recommend Spacer for anyone needing storage solutions!

2 janvier 2025
Avis spontané
Logo de Spacer.com.au

Réponse de Spacer.com.au

Wow, thank you for such a detailed and thoughtful review! We're so happy to hear that you had a seamless experience with Spacer—from finding a storage solution to the smooth early termination process. It’s fantastic to know that both you and your host had a positive experience!

We truly appreciate your kind words about our customer service, especially Clarisse—we agree, she’s a star! We’ll be sure to share your feedback with her and the team.

If you ever need storage again in the future, we’d love to help. Thanks for recommending Spacer!

Noté 5 sur 5 étoiles

Seamless Experience

I’ve been renting a bay since 2023, and the sign-up process was quick and straightforward. Accessing invoices was easy, and the customer service was excellent. I recently had to cancel the bay as it’s no longer needed, and Clarisse from the Spacer Team was incredibly helpful making sure the end date was correct and communicating final payment cost.

17 décembre 2024
Logo de Spacer.com.au

Réponse de Spacer.com.au

Thank you for sharing your experience! We're so glad to hear that signing up was easy and that you found our customer service excellent throughout your rental. Clarisse will be thrilled to know she was able to assist you smoothly with your cancellation. If you ever need a space again in the future, we’d be happy to help!

Noté 1 sur 5 étoiles

I signed up for spacer and parked in my…

I signed up for spacer and parked in my assigned spot. I even sent a picture of my car to the owner to make sure I was in the right spot and he confirmed. I came back a few days later to get my car and it was gone. Turns out they gave me an illegal spot and my car was towed. I had to pay a $50 parking ticket and $250 towing fee on top of my $100 spacer fee. Spacer was completely unhelpful even though I sent them all the proof and the spot owner was unresponsive. He went complete ghost and they sided with him even though they couldn’t get a response from him. They ended up offering me my money back leaving me $350 in the hole. I would park your car on the street before trusting them.

13 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent Support staff

Support staff were really attentive to my concerns and answered all my queries promptly and courteously. Above and beyond what is usually expected. Highly recommended

5 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Efficient Service

Sarah was very efficient in dealing with my query regarding a car rental space.
She kept in regular communication until the matter was resolved.
Thank you

SPJ

21 février 2024
Avis spontané
Noté 5 sur 5 étoiles

I obtained a parking space through…

I obtained a parking space through Spacer and had been dealing with Sarah who was most informative and helpful. The whole process was made simple and easy by Sarah. I can thoroughly recommend them.

Brian
Surry Hills

13 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Parking space in Sydney CBD

I was looking for parking space in CBD. Instead of using big commercial, you can have more alternative in the spacer.

As well as that, the customer service is responsive and very helpful.

8 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service from Sarah and CJ

Great service from Sarah and CJ! Recently experienced difficult situation as renter made excuse with the card(said not working, on return proved it's working), want to cancel service without serving notice period as the agreement. The renter was not cooperative, and break the T&C. Lucky has this issue settled by Sarah and CJ professionally, proved choose spacer to rent is wise choice, hope we have a good journey moving forward...

25 août 2023
Avis spontané

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