Nice hits, big misses. Only buy online if you feel like gambling
I have bought several hundreds £ worth of plants from them and while often the plants are great, I have also had very bad experiences.
Often their plants are not adjusted to the UK climate (especially their warm growers) and they need time and care (1+ years) to start showing any type of growth.
They often charge full price for divisions with 2 leaves and/or divisions with no roots. What is worse, on multiple occasions I have been sent plants with rotting roots (the whole pot was smelling off and every single root was disintegrating) and they refused any responsibility, blaming it on me. This has happened consistently enough that I gave up on trying to get a replacement/refund when that happens, especially since others have reported that they block you and refuse to sell to you if you complain.
They are in a unique position to deal with ecuagenera and bring really cool plants in the UK, but it feels that they are abusing this position and they never treat their customers right when they send something below standard. Avoid unless you're buying in person.








