Sportsbet.io Avis 

280
•
TrustScore 1 sur 5

1,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

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Noté 1 sur 5 étoiles

Crook casino.. Dont know why they even operate, but one thing is for sure. This casino is a scam casino. You will deposit, but you will never win.. I have been a year prob est member, i... Voir plus

Noté 1 sur 5 étoiles

Meget dårlige og ekstrem uhøflige kundeservice... Plus man bliver løget til om hvad de har sagt til en .. Man kan heller ikke få copy af ens chat historik så man skal huske at tage billeder af alt...... Voir plus

Noté 1 sur 5 étoiles

no dia 15 de novembro de 2021 entrei em uma mesa de blackjack desse site coloquei uma aposta de 1 mil reais porem ao ver que a aposta não estava com o valor que eu queria cancelei a aposta porem o val... Voir plus

Noté 1 sur 5 étoiles

I registered on a website four months ago. Initially, I lost around $3,100, and everything seemed fine. However, I won $4,500 in an ice hockey match and requested a withdrawal, which was rejected. The... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Paris sportifs en ligne
  2. Agence de paris
  3. Bookmaker
  4. Casino
  5. Casino en ligne
  6. Service de jeux d'argent

Écrit par l'entreprise

Crypto Sports Betting! Play and Win Using Crypto ☆ Instant Withdrawals ☆ Register Anonymously ☆ Join Sportsbet.io Today!


Coordonnées de contact

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TrustScore 1 sur 5

280 avis

5 étoiles
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Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 4 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Tous les avis

(280)

23 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Seized 4000 USDT and closed account

My account, primarily used for sports betting, was disabled without warning, leaving me unable to place bets or access funds. Despite promptly completing their verification process upon request, I was later asked to undergo the same procedure again, which I complied with. However, despite assurances of a resolution within five business days, my funds were confiscated, and my account permanently closed.

Sportsbet.io's reasons for these actions are vague and unsupported. I categorically deny any involvement in illicit activities as implied in their correspondence.

They seized over 4000 USDT, a direct deposit, without just cause. I have not breached their terms or used any bonuses.

27 mars 2024
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello Aba,
Thank you for sharing your thoughts about Sportsbet.io.

We are saddened to read about your negative experience using our website.
Unfortunately, as you did not share further details with us privately, we could not review your case. However, please rest assured that our Player Safety and Assurance Team aims to protect the sustainability of our services and insure a fair experience to all our users. Therefore, our team reserves the right to ask for further verification if deemed necessary. If foul play is detected, accounts can also be closed as per our Terms and Conditions: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.

For a clearer understanding of your situation, we would highly recommend you to read the last email sent to you, as all the details were included.

If you disagree with the final decision, you are free to file a dispute with our licence Curaçao eGaming.

Best regards,
William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

This is totally scam

they said I have multiple account but I don't have. They closed my account with my balance.

this site is a trap. do not deposit a single penny here. you can see their rating is just 1.

username:Eduardo35

15 mars 2024
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello Eduardo35,

Thank you for sharing your feedback and we’re sorry to hear that your experience on our platform hasn’t been positive.

We strive to make our users’ experience fun, fast, and fair. This commitment includes ensuring that all users adhere to our Terms and Conditions, a crucial aspect for fostering trust among our players and sustaining our business.

After a thorough investigation by our Player Safety and Assurance Team, it was determined that there was a violation of rule 3.4, 3.5 and 8.6 in our Terms and Conditions, which you can read here: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.

We appreciate your understanding that this decision is final and will not be subject to further review. If you have any further questions or concerns, please feel free to reach out to us via email at hello@sportsbet.io.

Best regards,
William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

Unethical way to withdraw

I deposit 6k usdt and made back 6500 usdt. I tried to cash it out but they wouldn't let me unless I risk and gamble my whole deposit of 6500 usdt. I should be able to withdraw my money whenever i want to. But instead, they insist you to risk and gamble all your money to be able to withdraw.

7 mars 2024
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello,
We appreciate the time you took to share your feedback about Sportsbet.io.
We have sent you a personal information request so we could address your case as accurately as possible. Unfortunately, as we did not hear from you, we will try to reply with general information.

Please be informed that we reserve the right to require 1x wagering of the amount equivalent to the deposit(s) before accepting a withdrawal request. You can find it written in our Terms and Conditions under point 6.4: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.

However, lacking information about your specific situation, we highly encourage you to contact us via chat or email at hello@sportsbet.io, so our 24/7 Support team can clear any doubts and concerns you may have.

Best regards,
William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

Absolute disgrace to the casino world!

Sportsbet.io is a SCAM!

The worst of the worst within all casinos. There are much better other sites where you can play safely. These people are just against everything that is enjoyable when it comes to online gaming and betting.

Take my advice and go elsewhere they DO NOT pay out at all. They lure you in with offers and bonuses and once you win something they will just take it from your balance. They have all the tool in their hands, that is why they are only accepting crypto payments because that is untracable!

You cannot dispute your funds as their ADR service is nonexistent and they are registered with a fake not replying juridiction.

SCAM SCAM SCAM!

Update: What a fake answer William. As soon as you see profits on an account you take it and you close the account due to breaching of the T&Cs. Luckily you confirmed in email that there was NO breach of the T&Cs prior to this. Try better please. 1.5* on Trustpilot will show everyone what are you up to.

2 février 2024
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello,

Thank you for sharing your feedback about Sportsbet.io.

We are sorry that you have not been enjoying your time on our platform.
Our primary goal is to ensure smooth transactions for all our users while maintaining a safe and fair environment. To uphold these standards, we may need to conduct additional verification and implement necessary measures in cases where our Terms and Conditions are violated.

Additionally, we encourage our players to report any grievances to our licensing authority for further investigation and resolution.

Many thanks.

Best regards,
William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

Sahte işlemleri ve Scam bir şirket

Bu şirket 17,000$ paramı aldı ve hiç bir çekimimi ödemedi.
Firmadan uzak durun Resimlerle yaşadıklarımı destekleyeceğim.
Para almaları çok hızlı ama para verme konusunda asla ödeme yapmazlar.
Paranız değerli ise bu firmayı bloklayın ve uzaklaşın.

27 février 2024
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello,
Thank you for posting your feedback about Sportsbet.io.
We have requested further information to be able to reply to you as accurately as possible. However, you did not provide such details.
Please be informed that seamless transactions are our outmost priority. Furthermore, to protect our users' funds safety and fairness to all, our team reserves the right to ask our players to proceed to account verification if deemed necessary.

Feel free to be in touch with our 24/7 Support team via chat or email at hello@sportsbet.io.

Best regards,
William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

Scammer

Scammer
I don't think I will ever give a review against this site. I have lost a lot of money betting on this site so far. After winning some money in last few days. Suddenly they disabled my account. I contact them they tell me I used multiple accounts which is never true. Then I was given 3 user id's I was told what are you related to these I said I don't know any of them. Then I tell them if you think it's my ID 3 user then you keep the full amount and no refund. My account was $6844 and they deducted $5401 from my account and closed my account and 1443 withdraw refund in my wallet. I want to take legal action against them please help me
Username: bestoneplus

27 décembre 2022
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello bestoneplus,

Thank you for taking the time to share your feedback about Sportsbet.io.
We're sorry to hear that your experience on our platform hasn't been positive.

We strive to make our users' experience fun, fast, and fair. This commitment includes ensuring that all users adhere to our Terms and Conditions, a crucial aspect for fostering trust among our players and sustaining our business.

After a thorough investigation by our Player Safety and Assurance Team, it was determined that there was a violation of rule 19.1 in our Terms and Conditions, which you can read here: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.
The final decision was to partially return your balance, after an adjustment from our team.

We appreciate your understanding that this decision is final and will not be subject to further review. If you have any further questions or concerns, please feel free to reach out to us.

Many thanks.

Best regards,
William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

I got my winnings and I wanted to…

I got my winnings and I wanted to withdraw but Sportsbetio disabled my account. I cannot withdrawal any of winnings or even get access to my account. I can no longer log in with the details I made it with, both my username and my email. When I tried to use forget passport with my email and date of birth, they told me I have no account in their systems which is ridiculous. Please do check and get back to me. My account name is Kaytlisa

UPDATE: I’ve tried to log in again but it said my account details have not been found and it will be locked after 3 unsuccessful attempts. I tried “forgot password” but it also says no account has been found. I have written an email to your support account but I haven’t received a reply since yesterday. Please do check again.

Update 2:
I just received a reply to my case request. They are stating I have no account connected to my email address which is not possible. They don’t even check my account name. I will now reply to your request on Trustpilot. Hope it will help.

Update 3: I wrote an email to given email address this morning as you have advised in your first answer. I am still waiting for a reply. Yesterday I already put in a case request on the UK Website which was replied to today as “no account belongs to that email address”.

28 novembre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello KAYTLISA,

Thank you for taking the time to share your feedback and provide detailed insights.

We sincerely apologize for the negative experience you encountered on Sportsbet.io.
Our commitment is to deliver the best possible user experience, and we recognize the significance of smooth transactions in achieving this goal. Unfortunately, occasional random checks are implemented during withdrawals to ensure the safety of our users.
Your withdrawals were subjected to such checks, leading to a manual queue and subsequent delays. We want to assure you that these random checks were concluded on November 28th, allowing you to initiate new withdrawals if you wish.

We understand the frustration this may have caused and sincerely regret any inconvenience. It is crucial to emphasize that these measures are in place to safeguard both user safety and our business credibility.

Regarding your account, there are no restrictions imposed, and you should have unrestricted access to log in and enjoy our services. We recommend double-checking the email address used during registration.
If you encounter any difficulties in this regard, our 24/7 Customer Support team is at your disposal. Feel free to reach out to us via email at hello@sportsbet.io, providing as much detail as possible, and we'll be more than happy to assist you in resolving any issues.

We value your understanding and appreciate your patience as we work towards continually improving our services.

UPDATE: Thank you for your update KAYTLISA. We have sent you a request, so we can continue investigating your matter. Could you please reply to the request and provide us the email address you used to contact our customer support with.

UPDATE 2: Hello KAYTLISA, we wanted to ask if you are being redirected to our UK partner-site sportsbetio.uk? If you are attempting to access Sportsbet.io from the UK, you will be automatically redirected to our partner site, which does not share the same accounts as Sportsbet.io. Please contact hello@sportsbet.io so that our team can be in direct contact via e-mail.

Kind Regards,
William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

Fraudulent editing of my gaming history

I am an experienced player with several years behind me and have managed to accumulate a €36,000 balance recently, with a large number of deposits reaching thousands in USDT.

When I exited the game on the dashboard, the balance suddenly vanished and was not visible anywhere on the platform. As one would typically do when encountering problems on a website, I immediately got in touch with them to request assistance. The only things I got were rude words, made-up stories, and blackmailing when I proposed publicising the case.

I have been with them for quite a long time, and I have deposited dozens of times. When I wanted to withdraw a moderate amount the first time, they deliberately took the funds, so all my deposits are gone.

They are using a made-up story and have blocked my account without any profound reason.

I am entirely compliant with all applicable laws and regulations, and I am the legitimate winner.

I am willing to have my unlawfully withheld deposits returned, but I don't want my account returned by a business that didn't provide a secure gaming environment.

If you find yourself in a similar situation, get in touch with me so that we may collectively file a lawsuit against this fraudulent company. PLEASE DO NOT DEPOSIT ANY OF YOUR FUNDS HERE, AS THEY ARE GOING TO ROB YOU! GO ELSEWHERE TO A MORE RELIABLE, REPUTABLE CASINO!

14 novembre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello,

Thank you for the feedback and for providing some personal details so we could look into your case.

First of all, we're sad to see you've had a negative experience with our site. We value all of our clients and do our best to provide the best service for them.

In regards to your specific case, we've had a thorough look at it and can assure you that we've handled it according to all of our Terms and Conditions and best practices.

As was communicated to you via email, there were no irregularities detected with your gameplay. All transactions have been properly recorded and concluded and your balance at the time of account closure was correct.

As you mentioned some very concerning comments during your correspondence with us, we decided to close your account for your own safety.

We take our users' safety and Responsible Gambling very seriously and take proactive and preemptive steps when needed to protect our users.

While we are sad to have to close your account, your well-being comes first, and we hope you can understand that we have acted in good faith.

Kind Regards,
William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

scammers

My login account Kgell
They accused me of multiple accounts and debited $440 from my account. Fraudsters have assigned me some accounts that I have nothing to do with

They replied that I could withdraw the last amount, but the last amount was $590. And they gave me $150 to withdraw because you debited $440 from me.

14 novembre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hi Kgell,

Thank you for taking time to post a review about our website.

As communicated to you via email, our Player Safety and Assurance team found, after a thorough investigation, that your account was in breach of our Terms and Conditions under rule 19.1.
You were asked to withdraw the remaining balance after a deduction from our team (as our T&C rule 19.1 mention: "we may (...) confiscate any or all funds in your account at our absolute discretion"). The account was then closed permanently.
We kindly ask you to read the aforementioned Terms and Conditions fully for a better understanding of the situation.

Many thanks.

Best Regards,
William
Sportsbet.io Team

Noté 1 sur 5 étoiles

Scammed me and is not processing my…

Scammed me and is not processing my withdrawal

10 novembre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hey there!

If you could share some additional information with us to help identify your account, we would gladly check to see why your withdrawals are not being processed, so we can see what can be done.

We hope to hear back from you soon.

Kind Regards,
William
Sportsbet.io Team

Noté 1 sur 5 étoiles

Estafa

Estafa. Hay otras páginas para apostar mucho más profesionales. Cuando gané una apuesta importante, cerraron mi cuenta y no me pagaron.

Update: dicen que han tenido un gesto conmigo porque de tres apuestas que tenía abiertas cuando me cerraron la cuenta, dos las perdí y una la gané y cuál es la sorpresa de la estafa?? Me dieron como nula la ganada y como perdidas las dos perdidas... Ahora como buen gesto me devuelven el dinero de las dos perdidas, en vez de pagarme la ganada. Así que no apostad en esta casa. Es una estafa total

2 novembre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello,

In order to review your feedback further, we've requested some additional information relating to your player account. We look forward to reviewing your case and ensuring a fair resolution.

Update: The User Account in question has been closed immediately at our first detection for breaching a self-exclusion, in accordance with our Responsible Gaming policies. We have concluded our communication with the end user and initiated the return of their remaining balance along with the stake amount of a particular voided bet due to the aforementioned breach of our RG policy. In addition, as a gesture, we refunded the stakes of two losing bets. At Sportsbet.io we take our role within Responsible Gambling very seriously. As soon as we detect a breach of our self-exclusion programme, as a protective measure, newly alerted accounts are closed to ensure the protection of vulnerable customers from further financial damages, discouraging them from continuous breach attempts or temptation leading to further gambling harm.

Kind Regards,
William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

Sportsbet scam

Hi. My account is dannygreen1. I have no other accounts and have never had one, but my account was closed. In the letter, they wrote that they had found evidence of fraud, but did not report what. They don't respond to emails. I do not recommend you to register with this bookmaker. Scam

UPD:
You asked in the email if I have other accounts. I said no. And I really don't have them and I haven't registered before. In your last letter, you wrote that you found evidence of this. If this is not a scam, then you can provide this evidence to confirm that your actions are fair

1 novembre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello,

Thank you for the review and providing your username.

While we're sad to learn you've had a negative experience with our site, upon investigating this case, we can see our Player Safety and Assurance team has informed you that you were acting in breach of our terms and conditions, point 19.1.

For this reason, your account was closed with no balance returned.

Please see our Terms and Conditions here: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.

We hope for your understanding.

Kind Regards,
William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

$900 stolen

My account Nobui
They accused me of having multiple accounts and took away $900.

30 octobre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello,

Thank you for your review and providing your username.
Upon investigating further, our Player Safety and Assurance team informed you that you were acting in breach of our terms and conditions, point 19.1.

Therefore, your account was closed with no balance returned.

Please see our Terms and Conditions here: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.

Kind Regards,
William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

hello ,i deposited after few minute my…

hello ,i deposited after few minute my limit crashed.I passed vertifaction ,which want from mail.I am unable to take my back deposit fund..I want my deposit back.

luda111

I contacted your Support team told Multiaccount.i do not win anything from here.i reguested mail,for Withdraw my deposit.But Team not responding me.

I do not use mutliaccount,but if you disabled my account.Why not giving back my deposit ?it is new account ,no winning or etc?i do not understood why you do not giving my deposit back?

28 octobre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello,

Thank you for your review and sharing your username.

We've checked that you have been contacted by our team and instructed to follow further steps to update your account status.

Thank you for your cooperation.

William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

Scam Book

Good afternoon, I placed a bet for $1000
After that I was accused of having a multi-account, although I didn’t do it and the money was not returned

Book full scam
Login : jHarden13

27 octobre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello,

Thank you for your review.
We have sent you a personal request, so we could gather information regarding this matter and send you an accurate reply.
Thank you in advance.

William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

withdrawal failure

I made a withdrawal from my account, which has not been processed until the present moment. I have been trying to resolve the situation for over a month now, with a balance of R$3,700 stuck. They informed me that I could withdraw the remaining balance, and my account would be suspended, which was fine. However, I have already made the withdrawal, and now they are requesting KYC verification once again, which I have already completed twice. In other words, I feel like I am being led on to receive my balance. I appreciate a response in advance.

16 octobre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello,
Thank you for your review.
We have sent you a personal request, so we could gather information regarding this matter and send you an accurate reply.
Thank you in advance.

William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

Beware

There site is bugged or maybe its a scam?
Ur bet can automatically change, pressing accept, my bet changed to a higher amount without me being able to react to it and wasnt able to cancel the bet

And they will not refund you. For there mistake.

Response: Yes they also fill u afterwards with these lies that u changed it urself and thats why i know its a scam.

I didnt change that bet so say what u want.

No refund offered they just say they investigated, but thats a sloppy investigation.

I got scammed and will never be using this site ever again.

U say u investigated please let me know what browser i used with what device i used etc explain that or ur full of garbage

15 octobre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello Mads,
Thank you for your review.
Our Sportsbook team investigated and found out that your stake was manually changed on your end, there was no technical issue. Therefore, we will not be able to offer any refund or compensation.
We hope for your understanding.

William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

Real Fraud complained to INTERPOL

Played for 1 month.
Suddenly yesterday I deposited 100 USDT. They didn’t let me play and not to withdraw claiming I don’t have a full verification. Tried to make 3 times verification and always getting a email it’s not verified. To take my money was fine by sportabet.io!!! They never returned the money even though I’m asking to take it back. They don’t let me play with it or withdraw it. THEY ARE KEEPING MY MONEY with various answers thinking people are stupid. I have everything recorded with all chats and conplained to the INTERPOL. That’s a FINANCIAL CRIME! When I tried to withdraw they start saying no verification. When you do full verification they say DUPLICATE Account.
FRAUD Website. Real Scam.
Don’t waist your money there.
I will update in the future when I will close this company. I’m on it.

13 octobre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello,
Thank you for your review.
We are sorry to read that you were not satisfied with our services. Please be reminded that as per our Terms and Conditions: '6.5 We reserve the right to block / delay processing of withdrawal requests until requested copies of valid photographic identification, proof of address and/or debit card are provided to our satisfaction (KYC).'

We can now confirm that your account was successfully verified, you can withdraw as you wish.

William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

scam site

I registered on a website four months ago. Initially, I lost around $3,100, and everything seemed fine. However, I won $4,500 in an ice hockey match and requested a withdrawal, which was rejected. They asked me to verify through another program, which I successfully completed. After that, they claimed that I had multiple accounts, but I swear I have only one account. This situation is both frustrating and appears to be fraudulent. If you want to lose your money, you should sign up on licensed websites in Curacao.

12 octobre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello Ahmed,
Thank you for your review.
We have sent you a personal request, so we could gather information regarding this matter and send you an accurate reply.
Thank you in advance.

William
Sportsbet.io Staff

Noté 1 sur 5 étoiles

ETH disappeared on my Sportsbet.io account!

Sportsbet.io my ETH disappeared??

username: brandonistic

the issue that occurred this morning I was shocked that my balance is so low feel like my all ETH are gone.
27.8 ETH -> 2.8 ETH remaining
25 ETH is disappeared!!

there is 27.8 ETH which is a big amount that I have in my balance and I woke up in the morning and I saw a 0.00 amount of balance and I got shocked and I refreshed the website and I saw the balance is changed to 2.8 ETH in the balance and this is a very embarrassing moment that I have experienced.

There is no history on my side to investigate the issue.
I wanted them to investigate my activity and possibility of a hacker or something like abused situation.
(Logged in IP country, chip dumping) I did Livechat and they told me to wait till the investigation(same talking). I've sent many emails but yet a reply with the clear solution.

this is urgent situation that big amount of money 25 ETH (over 40K USD) is disappeared.
I am so very shocked and I cannot understand how could it be possible from global official betting site?
how could customer trustly use this global official site which is sportsbet.io
How long should I be waiting for this? until when?
the fact us my ETH is gone and maybe stolen and I carry on wagering the sportsbet now

For your information,
I don't share any login details with anyone. I need for any potential investigations. They are responsible for investigating the issue.
this abnormal situation came to me I am so embarrassed

they may know that I lost here in sportsbet.io a huge losing like around million dollars 4-5 years ago and I decided to come back here to re-wager with the betting but this is not fair and unacceptable.
It is important that this is a funds missing case
I need to find a way to recover my funds and resolve this situation as quickly as possible.
I am so doubtful that ETH funds are internally gone wrong (ETH 25) at the site so please let me find a way to check up with your technical team.
Looking forward to getting help!

10 octobre 2023
Avis spontané
Logo de Sportsbet.io

Réponse de Sportsbet.io

Hello brandonistic,
Thank you for your review.
We are sorry to read about your negative experience.
Upon contacting us, our Player Safety and Assurance team investigated and found no signs of your account being used by a third party. Your 2fa is enabled, therefore, it is impossible for anyone to log in to your account without a two-steps authentication.
In addition to your 2fa, we would advise you to change your password to add an extra layer of security,

Kind Regards
William
Sportsbet.io Staff

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus