The kids love seeing how their money increases when they do jobs as well as the responsibility of having a credit card, to buy what they want.
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The kids love seeing how their money increases when they do jobs as well as the responsibility of having a credit card, to buy what they want.
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Great start for teenagers to have a way of independence with money but for parents to be able to control and watch how they spend. Highly recommend
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Its great that you can add their chores but be better if they could set it out easier as some days he remembers jobs and others he doesnt so i dont want to pay for 7 days of chores if theres only 3... Voir plus
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We’ve been using Spriggy for a while now and it’s been fantastic for teaching our kids about money. They absolutely love the savings goals feature — it’s helped them stay motivated while saving up... Voir plus
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Écrit par l'entreprise
Spriggy is a prepaid card and mobile app for 6-17 year olds that helps young people learn to manage their money through practical real world experience.
The Spriggy app allows parents to easily transfer money to their children and helps teach them the concepts of earning, saving, and responsible spending. Parents can feel confident with visibility of transactions in the app and the ability to lock the card at any time. Young people can use their prepaid card to make purchases online or in-store – anywhere that Visa is accepted.
Écrit par l'entreprise
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Australie
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It keeps asking my me to do the authentication process everytime I need to use it (which is basically everyday). Also bothers me the time it takes to top up if you are not the primary parent. Other than that, all good.

Réponse de Spriggy
Great app, easy to link to bank account and transparency. Highly recommend for kids to set chores for money to teach them the real value of money.

Réponse de Spriggy
I am writing to express my deep dissatisfaction with the service provided by Spriggy.
Based on my experience, I believe the service has not met the standards that were advertised. I found the service to be misleading and frustrating to use. Funds were deducted from my bank account, yet there were significant delays before the money became available in my son's account.
My son used Spriggy for approximately one year but eventually stopped using the service due to repeated issues with funds taking seven to eight days to clear. This caused considerable inconvenience and resulted in a loss of confidence in the platform.
Throughout our experience, we were frequently encouraged to "top up" the account, yet the delays in accessing those funds made the service ineffective for its intended purpose. In addition, I found customer support difficult to deal with and felt that our concerns were not adequately addressed. Communication was poor, and obtaining clear answers was extremely challenging.
As a consumer, I feel misled by the service that was provided and disappointed by the lack of responsiveness when issues were raised. Based on my experience, I would not recommend Spriggy to others.
I request that this complaint be formally reviewed and that a response be provided addressing the concerns outlined above.
Yours sincerely,
SamMekheal
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Reply from Spriggy
3 days ago
Thank you for taking the time to share your experience. We're sorry to hear that Spriggy did not meet your expectations.
When topping up via bank transfer, funds can take up to 5 business days to clear due to standard banking processing times. For families who need funds available more quickly, we also offer debit card top-ups, which typically settle almost instantly.
We understand how frustrating delays can be when your child is expecting access to their money, and we're sorry for the inconvenience this caused your family. Having reviewed your membership, we can see that our team did reach out to you and is in the process of working through this with you.
We appreciate your feedback, as it helps us continue improving both our product and the support we provide to families.
Trustpilot reviews

Réponse de Spriggy
Excellent customer service when I locked myself out of the account

Réponse de Spriggy
Great start for teenagers to have a way of independence with money but for parents to be able to control and watch how they spend. Highly recommend

Réponse de Spriggy
The kids love seeing how their money increases when they do jobs as well as the responsibility of having a credit card, to buy what they want.

Réponse de Spriggy
Great for kids to earn money and get paid

Réponse de Spriggy

Réponse de Spriggy
Great app for teaching kids how to save their pocket money!

Réponse de Spriggy
She loves having the freedom of her own card and finances and I find it an easy way to give her money to go towards her independence and well being. Having money is new to her but so far so good! Some banks won’t give them a card until they’re 14! We wanted her to be able to use it at high school next year! She’s 12 in 2 months.

Réponse de Spriggy
The worst service provider I’ve dealt with.
Definitely don’t use Spriggy Mobile the app doesn’t give you the correct information on your child data and phone usage leading you to think they’re using websites that they shouldn’t when they’re actually not and Spriggy know about this. When contacting Spriggy, they say that they know about the issues but it never gets resolved, also having problems with payments as it doesn’t process on time and then causes problems with the SIM card or messaging and data usage.

Réponse de Spriggy
Great for kids - I have been using this app with cards for my two kids for years and it is a perfect solution for paying pocket money and also so they have money in a pinch (ie catching a taxi home).

Réponse de Spriggy
Great for the kids to learn responsibility and the value of earning a wage/ rewards. Great for parents to keep an eye on spending too!

Réponse de Spriggy

Réponse de Spriggy
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