Currently, I have not received the order. I have had several updates advising me that there has been a supply issue. Each time I had the choice to cancel the order but I decided not to, in the hope th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I cannot fault customer service. After my review about my phone call to them prior to purchasing and being told wrong dims for steps as when they arrived were far too small. They came back to me a... Voir plus
L'entreprise a répondu
Just not having to worry about anything at all, as already sent to you before yesterday: sorry if I didn't make myself clear. Thanks for asking - no need to reply. Vic
L'entreprise a répondu
I required replacement printer cartridges for my printer. When checking available suppliers I found that Staples pricing was not only the most competative but their ordering process was really easy. F... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Staples UK
Écrit par l'entreprise
Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.
Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)
STAPLES UK
Écrit par l'entreprise
Coordonnées de contact
evo Business Supplies Limited, Newland House, Unit 2, Express Way, WF6 2TZ, WAKEFIELD, Royaume-Uni
- 0333 999 3393
- csd@staples-online.co.uk
- staples.co.uk
4,2
Bien
17 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Good price for a good product
Good price for a good product, arrived on time. Excellent service.
27 avril 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
positive experienced
ordering process was easy and the delivery was super quick and by a reputable delivery company
27 avril 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Great prices, quick delivery
Great prices, quick delivery, best service, will order again in the future.
28 avril 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Toner replacement good price
Toner was received swiftly however when order placed it said it would be next day but it ended up being the day after. Not a problem for me but just not as suggested when order placed.
27 avril 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Excellent delivery service and service…
Excellent delivery service and service when I phoned.
27 avril 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Good price, prompt delivery. Cannot ask for more.
The order process was easy, the price was competitive and the delivery prompt.
27 avril 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Prompt service
First part of order arrived next day at no extra charge - delivery was free because of value of order. The remaining ‘out of stock’ items took another four days, so not too long to wait for. All items exactly as described. The price was also very competitive.
27 avril 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team
I needed more ink for the printer
I needed more ink for the printer, decided to try Staples, a good price was shown for the ink, sent out and received without any problems, I will be using Staples again
23 avril 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
The delivery Courier ( DPD) said no one…
The delivery Courier ( DPD) said no one was home. The photo they sent allegedly proving this was not even my House. Maybe Staples should use a different delivery service ? They have confirmed a refund will be paid, so am waiting to see how quickly this is executed.
24 avril 2026
Réponse de Staples UK
Hello, thank you for your feedback. Please accept our sincere apologies your items were delivered in this manner. This is not the service we aim to provide. We have issued an investigation with the Courier. Apologies again for any inconvenience caused. Kind regards Staples
Delivered on time and as promised,
26 avril 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Reliable and quick delivery
25 avril 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
The stuff didn't get delivered
The stuff didn't get delivered, you cannot provide a POD and are trying to absolve yourself of any responsibility, quite frankly atrocious.
To then get a response saying a POD has been provided, is again absurd. A blurred picture of a package with no labelling readable, no signature and no name of who accepted the package. Just reinforces the ineptitude.
23 avril 2026
Réponse de Staples UK
Hello, Thank you for your feedback. Apologies you are having issues locating your items. We have investigated this fully with DPD and provided images of the pod and a previous pod which was delivered to the correct location. We have also provided gps locations from the driver. You have stated you have cctv from the reception showing the driver attending the premises with parcels. If you can supply us with the cctv we are happy to investigate this further with DPD.
Apologies again for any inconvenience this may have caused kind regards Stapels
Reasonable price and fast delivery
24 avril 2026
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Réponse de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
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