Starbucks UK Avis 

Rip off reward scheme. You spend money, build up stars and free drinks then they disable your account and you get no answer from lousy customer services
You are a disgrace Starbucks. How much money have you saved by stealing people's money, stars and free drinks? Millions I bet. You're fraudulent

From on store to another the customer service varies and Weymouth are people who clearly don't want to be in the job and just don't care.There's one lad in there that isn't miserable.The rest like there's nothing there!
However total comparison I go to Devon once a month and pop into honiton branch on the way and it's a complete different experience.The girls are pleasant and can't do enough for you.Conversation,cheer you up,just by being happy and themselves.So the three stars is overall but it's 5 stars for HONITON and 1 for WEYMOUTH cheer up weymouth branch or get another job you enjoy.Also learn to make Frappes better not like water.

I'm in starbucks Hove and sadly the customer service is severely delinquent.

Young Evi the server couldnt manage a smile or a good afternoon, just kept asking "anything else" as we were choosing our items.

The young lad behind him was on his phone scrolling.

After 24 years in Hospitality I can certainly say from experience this isn't good. A smile and an hello can go a very long way.

Definitely, Hospitality training is required.

Pricey but that's the current financial climate.

Starbucks my absolute favourite coffee brand in the uk. Their coffee always taste the same regardless of store, customer service is really focused on the experience and customers journey.
Communication is always great and waiting time is very quick to place and receive order.

Decided to go to Starbucks in Carlisle for a coffee and a bite to eat before taking the dogs for a walk, but were horrified at the cost. Every coffee over £5 except for flat whites! All cakes about £2.50 and very small. The cost for two flat whites, two paninis and one cake was eye watering. The tables were unsteady and small, barely enough room to sit two people around and totally unsuitable for my disabled husband. Only good thing to say about it was that it is easily accessible by car and quiet....not surprised though due to the prices. Will not be going again.

Cold coffee and disappointing pastry.

first time popping in to one on a recent road trip, lovely chai latte and nibbles for the kids. Happy with the service

I went with a friend to get a coffee at Starbucks Wandsworth. It was infested with mice one ran out the door the others ran behind the counter. The staff said nothing. I cannot see any health and safety just mice droppings.

Had my very first vist to a coffee bar / shop @ manchester airport
( T2 arrivals landside ). The vist was very enjoyable, the staff were
Very pleasent & the coffee was of
Exceptional quality. Will be a
Regular customer from now on.

Starbucks, in sainsburys, manor road, Richmond tw9. Ive been going into thus place every day for the last 5 years on my break. Last couple off months this place has gone down hill since all the regular staff have left and moved on. Now tou cant even get a decent coffee in there. Staff are rude and cant even make a coffee. Im done with this place. Wasre of time and money.

Big shout, to the ladies at Starbucks junction 4A Harthill industrial park.
When my electric car ran out of juice and I couldn't find a charging point.
They went well above and beyond.
Total asset to the company. This is how human beings should be, to one another.
Five stars just isn't enough.
👏👏👏

The staff at Uni hospital Coventry have zero customer service skills and crap names for their cups plus the coffee as now a different flavour going back Tim Norton's far better than Starbucks

App is slow when loading and adding money, which isn’t useful when in store or at drive thru. Service in the Metrocentre branches (all 3) is great and staff are attentive. However, recent price increases have become too much and unrealistic. £6 for a coffee is pure greed when you can get 10 coffees from Nespresso for the same price.

Went through the drive through this morning at 10am, didn’t get their name but had great service and very friendly smile. 😍 a smile spreads a smile and it did today. Great coffee too.

Starbucks, Hayle Cornwall.
Thank you Jazz, Leah and Jessica for always being so nice! I visit this Starbucks on a regular basis and I have never had a bad experience. A Friendly atmosphere, lovely coffee Everytime and always with a smile and pleasant cheerful demeanor. This is my favorite coffee shop. The store is spotless and the baristas are fantastic. Thank you all x

Just visited Starbucks on A4 heathrow, ordered a vanilla cappuccino and cheese & ham toastie. They service was slow, they gave me the cappuccino which was very weak, the toasties was heated up then they put it on the counter by the drive through and left it there till I said is that mine . They couldn't even cut it in half as they had no knife. The service was like "here's your food & drink now go away" just awful service

I’ve tried so many Starbucks in so many cities and towns. There are some in Teesside & certain areas where all the staff are awful and rude. The West Auckland branch the girls that work there are always so pleasant and nice. They’ve recently had a full renovation and it’s just a great place with great staff.

Starbucks in South Woodford (London) is getting worse by the day. Toilets are always filthy, dead bugs on the seats, dirty tables, drinks pick up area dirty and under stocked most of the times (no cup sleeves or straws most of the times). One of the girls working there keeps acting like she can’t be bothered to serve customers or to do her job in general, has this disgusted look on her face every time we walk in there. There are some team members being nice and welcoming but overall service is always slow and disorganised. Such a shame, the place has potential but it’s wasted.

We visited Starbucks and ordered toasted sandwiches and an iced peach tea. What came was a largish domed cup filled with ice, water and a shot of peach tea. Even when stirred the liquid was still clear and it tasted awful, so weak and watery. I took it back and was offered a replacement or refund. I said refund and was shocked when he refunded £4.70. Had the price been displayed with the picture we’d never have ordered one. A complete rip off.

Server didn’t not welcome me, tell me the price or say thank you. It was like being served by a manakin.
Average food and drinks, won’t be returning