From start to finish of the project everything was great. Time to look at options from design, colour, handles and then discussion and planning with Ian. Detailed plans sent with complete breakdo... Voir plus
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Lisez les avis des autres
From start to finish our experience was excellent. I had a fairly clear idea what I wanted for my new kitchen, Stephen was able to advise me on what would work best and give me some ideas to make the... Voir plus
Great quality kitchen. Peter in sales made the whole experience easy going. Would also like to thank Gary and the building team for there no problem attitude and dedication also Chris and the installa... Voir plus
My bedroom was measured up for units a double set of drawers and a dressing table with electric bed. When it was all delivered the drawers were too big and I was told that I’d have to buy a single set... Voir plus
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- Fournisseur de meubles encastrés
- Artisan créateur de meubles
- Fabricant de meubles
- Magasin de rénovation
- Magasin de meubles de cuisine
À propos de Starplan
Écrit par l'entreprise
Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.
After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.
Fitted Bedrooms
Home Living
Fitted Office
Kitchens
Sliding Wardrobe
Freestanding Wardrobes
Beds & Bedframes
Book a FREE Fitted Design
Book a Kitchen Consultation
*Kitchens are NI Only
Coordonnées de contact
173 Killyman Road, BT71 6LN, Dungannon, Royaume-Uni
- 028 8772 5497
- customerservice@starplanbedrooms.com
- starplandirect.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful sales person and delivery…
Helpful sales person and delivery staff. Good quality product.
Workmen came when said and work was…
Workmen came when said and work was good all left tidy
Excellent design and installation
Excellent design and installation. Everything is just perfect.
Excellent from ordering to finish was excellent and very…
The salesman was excellent and very knowledgeable The quality is excellent and the team who fitted were First Class Everything was cleaned and my bedroom was left spotless
Multiple failures with defective…
Multiple failures with defective furniture. 4 visits and 5 replacements of tops.
Poor compensation for disruption and inconvenience.
Excellent work
Not happy with the customer after care
My bedroom was measured up for units a double set of drawers and a dressing table with electric bed. When it was all delivered the drawers were too big and I was told that I’d have to buy a single set of drawers with no suggestion that this would be replacing the double set. I also rang about the mattresses having no edge support to stop me rolling out. I was told I have to wait at least10 weeks to allow them to settle! I am not pleased with the customer satisfaction or service from Starplan after I paid for my items
Great quality kitchen
Great quality kitchen. Peter in sales made the whole experience easy going. Would also like to thank Gary and the building team for there no problem attitude and dedication also Chris and the installation team for there hard work and sorting out any issues we had. Thanks again would highly recommend Starplan kitchens.
We had occasion to go to Starplan for…
We had occasion to go to Starplan for the first time. Having to move into a new home and downsize my downsizing I realized I needed the help of a well established company that makes the most of every square millimetre. Right from our first encounter with Kirsty from Bedrooms, we just had a really wonderful experience. Friendly and professional and my goodness so skilled, Kirsty was amazing and helped us through the whole process. Well fitting day came and the three chaps where very friendly and diligent, they took one room each and frankly in a few hours my new house finally felt like a home. They left the place absolutely spotless too! The quality of the cabinets and drawers are incredible and the standard of work is second to none. In the interim of making up the plans and fitting, we actually decided to get a new kitchen and went back to Starplan. Gordon from Kitchens was on hand to help us. Once again we experienced a very friendly, helpful and professional service with someone who really knows the business. We are currently excitedly waiting for our fitting and wishing Starplan also did bathrooms. Thank you Starplan.
Amazing goods and service
We have had the privilege to get our fitted wardrobes from starplan for the third time. And I must say we are so pleased with the quality and fitting. They look stunning. Also family and friends have said how good the quality is. A door needed changing therefore again the aftersales has bed amazing. They do exactly as they say.
Generally service quality is awesome I highly recommend this company
A Fantastic Experience from Design to Fitting
We are absolutely delighted with Evan’s new bedroom from Starplan. A huge thank you to designer Sara, who really listened to what we wanted and created a room that is both practical and beautiful.
Also, a massive thank you to fitters Andrew and Neil who were fantastic from start to finish friendly, professional, organised, and incredibly tidy. They made minimal mess and their workmanship is excellent. You can really tell they take pride in what they do.
The whole experience was smooth and stress-free, and the finished room has exceeded our expectations. Evan’s reaction says it all… apparently he is “never getting out of bed” now! 😂
Would highly recommend Starplan to anyone considering fitted furniture. Definitely a five-star service!
We recently had sliding wardrobes…
We recently had sliding wardrobes fitted by Starplan Dungannon and the whole experience was excellent from start to finish.
A special thanks to Chantelle, who was fantastic throughout the entire process — from measuring up to helping with the design. She was extremely thorough with every detail, professional, and made sure everything was exactly right.
The joiners and fitters also did an outstanding job. The quality and workmanship are excellent, and the finished wardrobes look amazing.
We did have one minor hiccup along the way, but Justin, the manager in Dungannon, dealt with it quickly and professionally, making sure everything was sorted properly.
Overall, we are delighted with the service, quality, and attention to detail from the whole team. I would highly recommend Starplan Dungannon to anyone considering fitted wardrobes or sliding wardrobes.

Réponse de Starplan
Fantastic experience
Sara was pleasant, helpful and really patient with me as I kept flitting about looking at different options! The communication from starplan regarding delivery and fitting was spot on. And the 2 fitters were super efficient and helpful. I love my new bedroom - it is a wonderful haven. Thank you

Réponse de Starplan
We ordered our bedroom wardrobes from…
We ordered our bedroom wardrobes from the Warrington branch all smiles when they took the order however they didn’t tell us they were closing down.
I gave them the room size however the sales man came out with his digital tape measure and still got it wrong what an idiot them the fitters came too fit them and had to struggle to make them fit the sales man didn’t measure the correct length and it looked crap we had to get another unit which was taken from the display units because there wednesbury office wouldn’t allow them to order any more stuff the salesman also failed to put the mirrors door on the two bed side doors now that it’s fitted they won’t replace the two door for the one we ordered the two fitters have been made redundant shame as they were good lads in fact excellent and I wish then all the best, however starplan well I wouldn’t recommend them to anybody there service and that of the salesman were terrible and they don’t care know they’ve been paid. They had the cheek to ring me a week before the fitting date to say balance was due.
ALL I CAN SAY IS BUYER BEWARE OR BETTER STILL DONT BUY FROM STARPLAN👎👎👎

Réponse de Starplan
Great furniture and staff
Was at the Newtownabbey store for bedroom furniture. Tony was very helpful not only in store but having to re arrange delivery date.
All arrived on date specified.
Thank you Starplan and thank you Tony.

Réponse de Starplan
Tony in the Newtownabbey store was…
Tony in the Newtownabbey store was fantastic from start to finish. Nothing was a problem and I got exactly what I wanted ☺️ .

Réponse de Starplan
Extremely happy
Extremely happy with the service I received from Starplan.
In particular, I would like to compliment the joiners who fitted our wardrobes. They were so efficient, helpful, and professional. They worked to a very high standard and were also incredibly clean and tidy, they left the room absolutely spotless afterwards, which was very much appreciated.
The wardrobes look fantastic, and the whole experience from start to finish has been excellent.
I will definitely be a returning customer.

Réponse de Starplan
Very good customer service from Stephen…
Very good customer service from Stephen in Bangor showroom listened to what ideas we had . From measuring planning and installation .very happy with the quality of the kitchen .Also Mark and his team that removed old kitchen and completed electrical work and plastering etc

Réponse de Starplan
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