Starplan Avis 2 303

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish of the project everything was great. Time to look at options from design, colour, handles and then discussion and planning with Ian. Detailed plans sent with complete breakdo... Voir plus

Noté 5 sur 5 étoiles

From start to finish our experience was excellent. I had a fairly clear idea what I wanted for my new kitchen, Stephen was able to advise me on what would work best and give me some ideas to make the... Voir plus

Noté 5 sur 5 étoiles

Great quality kitchen. Peter in sales made the whole experience easy going. Would also like to thank Gary and the building team for there no problem attitude and dedication also Chris and the installa... Voir plus

Noté 2 sur 5 étoiles

My bedroom was measured up for units a double set of drawers and a dressing table with electric bed. When it was all delivered the drawers were too big and I was told that I’d have to buy a single set... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Fournisseur de meubles encastrés
  3. Artisan créateur de meubles
  4. Fabricant de meubles
  5. Magasin de rénovation
  6. Magasin de meubles de cuisine

À propos de Starplan

Écrit par l'entreprise

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Great company to deal with and service…

Great company to deal with and service excellence staff and so help would recommend Star Plan always

25 mars 2026
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Réponse de Starplan

Hi Maura, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

I had an amazing experience with Star…

I had an amazing experience with Star Plan Their customer service was top-notch, and they went above and beyond to ensure I was satisfied with my purchase and fittings. Highly recommend!”
Thanks a bunch Jon Poole

21 janvier 2026
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Réponse de Starplan

Hi Tony, thank you for leaving us a review! We are delighted to hear that you had an amazing experience with Starplan! Thank you for recommending Starplan!

Noté 5 sur 5 étoiles

I’ve used Starplan a couple of years…

I’ve used Starplan a couple of years ago they are good my fitted wardrobe are fabulous love them

30 mars 2026
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Réponse de Starplan

Hi Joanne, thank you for leaving us a review, we greatly appreciate our customers taking the time to do this! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Great service in shop

Great service in shop. Great products. Great delivery service.

1 avril 2026
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Réponse de Starplan

Hi Chris, thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Great service from design to fitting

Great service from design to fitting. Absolutely no complaints at all. First class.

26 mars 2026
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Réponse de Starplan

Hi Glenn, thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Very helpful staff in Dungannon…

Very helpful staff in Dungannon showroom. Great range of styles to choose from. Very happy with the service, excellent communication throughout and first class fitters. Overall 10/10 highly recommend Starplan Dungannon!!

7 janvier 2026
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Réponse de Starplan

Hi Nigel, thank you for leaving us a review! We are pleased that you would recommend Starplan based on the service you received! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Beautiful Bedroom furniture.

We called to the Portadown branch of Star Plan.
We were really impressed by the beautiful furniture that was on show.
The quality of the furniture, the colours ,designs and numerous pieces was fantastic..
The staff were very knowledgeable and helpful.
Would definitely recommend.

12 mars 2026
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Réponse de Starplan

Hi Catherine, thank you for leaving us a review! We are delighted to hear that you were impressed with our showroom displays and our product range! Thank you for recommending Starplan!

Noté 3 sur 5 étoiles

Guys where lovely that fitted the…

Guys where lovely that fitted the furniture, staff where lovely in the store. Only reason for 3 stars is because there were no dust sheets or footwear protection worn and it was a wet day. My carpets were dirty after fitting.

12 mars 2026
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Réponse de Starplan

Hi Laura, thank you for leaving us a review and providing us with feedback. This will be raised internally. We appreciate our customers providing us with feedback to improve our services. Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

New wardrobes with zero stress!

Jennifer, our sales assistant was fantastic! A great attention the detail and made us aware of all possibilities and and things that could be done. She kept in regular contact via telephone and email and even when small problems arose she was quick to find potential solutions. The wardrobes have been in for a month now and we are loving the space and also the reduction in clutter the team who came to assemble them were very efficient and were in and out in much last time than we had anticipated. All in.all a first class job that we are very happy with.

9 février 2026
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Réponse de Starplan

Hi Peter, thank you for leaving us a review! Your positive feedback has been passed along to the team! We are delighted to hear that you are happy with the service you received! Thank you for using Starplan!

Noté 3 sur 5 étoiles

Poor installation

Poor installation
Had to come back and rectify number of issues

5 mars 2026
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Réponse de Starplan

Hi Haley, we are sorry to hear your experience with Starplan was not up to standard. If you have any outstanding issues, please contact customerservice@starplanbedrooms.com and we will look into these for you!

Noté 5 sur 5 étoiles

Would have recommend if they weren't closing this store

Excellent service at warrington starplan. Staff couldn't do enough for us. This is the 2nd bedroom we have done with their furniture & we are extremely happy with the finished rooms. We are saddened to hear they are shutting the warrington store, wishing all the staff well in getting new jobs .

24 mars 2026
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Réponse de Starplan

Hi, thank you for leaving us a review! We are delighted to hear that you are extremely happy with your finished bedrooms! Thank you for continuing to use Starplan!

Noté 5 sur 5 étoiles

Couldn’t be any simpler from start to…

Couldn’t be any simpler from start to finish. Dealt with lovely people and I love my wardrobes

16 mars 2026
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Réponse de Starplan

Hi Lisa, thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

The designer (Rana) is very good

The designer (Rana) is very good , A good quality wardrobe, very nice

23 mars 2026
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Réponse de Starplan

Hi, thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Great service by Starplan Newtownabbey

Great service by Laverne in Starplan Newtownabbey when purchasing a new single bed (Order No. 359035). She was very informative, helpful but not pushy, and even phoned to rearrange delivery date. Would definitely use again and can recommend.

30 avril 2026
Avis spontané
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Réponse de Starplan

Hi Mr Crawford, thank you for leaving us a review! Your kind feedback has been passed along! We are pleased to hear that you would recommend us! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Easy, Efficient, Quality Service

Absolutely hassle free experience to date. Geoff was knowledgeable and helpful and designed exactly what we wanted all within one appointment. Quick efficient service, would recommend!

7 avril 2026
Avis spontané
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Réponse de Starplan

Hi Orla, thank you for leaving us a review! Your feedback has been passed along! We are pleased to hear you received an efficient service! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

My experience of Starplan

Twelve Years ago, I asked Starplan to design and fit wardrobes in two standard size bedrooms and in small one bedroom, I was originally told that the small bedroom could not be fitted out but the salesman came up with a design approved by the company and provided a double door wardrobe and an angular fitted shelved area with a Glass fitted door, an excellent job admired by visitors.
.Preparing for visitors I took out a filled drawer to remove something from the space at the back of the drawer, and I placed the drawer on a bed and walked away. The drawer fell of and was damaged, obviously my negligence.
I asked Starplan if the drawer could be repaired and it was not only repaired but replaced, very generously without payment.
I have been satisfied with their product for over twelve years, and I continue to express my total satisfaction for products which will continue to last for the future.
I can only pass on total satisfaction with the manufacturer and supplier, Starplan,

16 avril 2026
Avis spontané
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Réponse de Starplan

Hi Derek, thank you for leaving us a review! We are pleased to hear that you have been satisfied with the Starplan aftersales service! Thank you for taking the time to leave us a review on this! We greatly appreciate it!

Noté 5 sur 5 étoiles

Starplan were brilliant from the first…

Starplan were brilliant from the first time I stepped into there showroom. Chantelle was brilliant the design she came up with for my room was fantastic she always kept me update on everything. To the two men that fitted it for me they were brilliant and the finishing touch is brilliant thank you so much

16 avril 2026
Avis spontané
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Réponse de Starplan

Hi Mairead, thank you for leaving us a review! It is great to hear your positive feedback! This has been passed along to the teams! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Accidental Damage Resolved Expeditiously

My son broke the mirror in his wardrobe recently so I rang the Wednesbury showroom. Aimee who took the call was very polite and professional in dealing with the problem and knowledgeable. The service manager Sid contacted exactly as Aimee promised. Sid was great, he knew his stuff, the product and the detail issues in replacing the mirror. The day after the door was with them, Sid rang again to inform me all repaired and arranged the return. We bought the bedroom furniture a fair few years ago, the after service and response was excellent. I don't often write reviews but must admit I was very impressed with both Aimee and Sid with the customer service and liaison that reflects well on Starplan. Thank you both and thank you Starplan, great bedroom furniture.

16 avril 2026
Avis spontané
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Réponse de Starplan

Hi Nicholas, thank you for leaving us a review! We are delighted to hear such positive feedback on our aftersales service! We are pleased to hear that we were able to rectify any issues! Thank you for taking the time to leave us a review, we greatly appreciate it!

Noté 5 sur 5 étoiles

Fitted Wardrobes …

The Starplan Team did a great job from start to finish in installing my bedroom fitted wardrobes.

14 janvier 2026
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Réponse de Starplan

Hi Robert, thank you for leaving us a review! We are pleased to hear you felt it was a great job from start to finish! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

First Class Professional Company

A really great company to work with. This was my third order of fitted bedroom furniture in 15yrs. Each time the quality of workmanship and products have been first class. The staff are so knowledgeable and happy to work around schedules.

John from Dungannon store was especially helpful in arranging installation date changes and design ideas to incorporate a television in the middle of the wardrobe, plug and USB sockets included and with drawers underneath. He suggested continuing the wardrobes on around the corner to allow for more storage.

Would absolutely recommend, such a professional company with sturdy solid furniture. The first bedroom fitted 15yrs ago is still perfect & looks as new as the last bedroom fitted.

12 janvier 2026
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Réponse de Starplan

Hi, thank you for leaving us a review! We are delighted to hear that your third order with Starplan went smoothly and that you would continue to recommend Starplan! Thank you for continuing to use Starplan!

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