Starplan Avis 2 303

Product looks as good at home as in the showroom. Very happy with the quality and service

Great customer service from Jennifer, realy knew the products and helped us visualise the slide robe. Delivey ran smoothly arrived on time even thought there was a storm weather warning. Guys were very clean, covered the floors were they were walking.

Order was made on September 17th for December 1st fitting. Bedroom was delivered minus a few items. The main issue was included was a bed that didn’t fit the space that was measured. This was due to the bed not being measured by the worker who came out to the house originally. Bed had to be ordered from a different company as they ‘don’t do beds they do wardrobes’

When a re-delivery date was arranged for the missing items they arrived and did not fit-although this company specialises in fitted bedrooms. Refund was given and other companies were looked at

Staff responded to my questions and queries however were not able to fix issues fully themselves.

We made three visits to Starplan Bangor before finally deciding on the bedroom furniture we wanted and each time Heather was extremely helpful and patient. Nothing was too much trouble. We are looking forward to receiving our new furniture next month.

The units I got are great very pleased with the whole service I got from starplan from the sales person to the delivery people, it didn’t take them long to fix them into the room and place them were I wanted them to go , I would recommend starplan to my friends if they are looking for new bedroom furniture

We bought two wardrobes from Starplan. Laverne at Abbeycentre was helpful and friendly and showed us all our options. Delivery was a couple of weeks later. The guys had the wardrobes built in no time. We're happy with the quality and appearance. You will pay a bit more for their furniture but it will definitely last a lot longer than other cheaper places we've used. Will use again.

This is the second time we have used Starplan and once again we have been impressed. Brian at star city was so patient with us and Sid and the installation and after care team were brilliant. Can’t recommend them enough

Very reliable and helpful. They gave us a scheduled time, and even though we were away on holiday, they were happy to reschedule. Arrived on time, and my items were delivered and installed promptly, exactly the way I like them

Excellent customer service. Heather Thornsbury, Bedroom Advisor (Bangor Store) was extremely pleasant, professional and helpful. She took time to explain everything and nothing was too much bother.
Order No. 358073

Very help when ordering, got early installation date as well and happy with installation.

Very professional throughout the whole process. Quality materials used and expertly fitted in a day.

Very quick and efficient and left everything tidy after finishing.

Great experience

Great quality, great design and use of space. The fitters were excellent, professional and friendly. All round we are very pleased

The staff are very helpful when you go to see and show you all the different units and show you a design and measurements all lovely colours and helpful with everything.

Needs must. Needed new bedroom furniture for 3 rooms, called Starplan and the lovely Jenny came out and measured up for me and discussed what was needed to suit us all, great input, very helpful indeed. Jenny then planned it all out, sent the sketches and everything looked great . A few weeks later all rooms kitted out perfectly, the gentlemen who came were very neat and tidy and we are delighted with the results. These rooms were fitted above 15 years ago also by Starplan and I would not hesitate to call on them again, a great team and wonderful furniture.

I got a kitchen installed on the 1st of April 2026 and I am pleased with the result. Staff were friendly. However our old cabinets and such were still in our garden at the time. The fitters had left bits of bench, door, bags,boxes and saw dust scattered all over the garden and stuffed int the sides of the previous cabinets that were already in the garden. I do not expect a perfect clean up by any means but dumping and stuffing away a full car boot sized box of cardboard filled with sawdust, had it all over the garden and bushes. I’m not sure what the policy is on waste product but the way things were disposed of was lazy and disrespectful.

I want to take a moment to express my sincere appreciation to Laurence Kennedy and all his team at Starplan Newtownabbey.

From inception to completion they have always provided and demonstrated total professionalism throughout all the works they have carried out.

This is the fourth room they have completed at our home.

Their two fitters Lee and Mark where punctual, courtesy, and attention to detail was to the highest standards, “they treat our home as it was their own”

I have no problem recommending Starplan to anyone.

A pleasant,quick working team, the result was a small bedroom made into a place worth living in for a young man!!