Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, a... Voir plus
L'entreprise a répondu
Cloria Otis Made my experience as a valued customer for Starry one to remember. She was attentive to my needs and concerns and got right to work in seconds and just that quick my internet was up and r... Voir plus
L'entreprise a répondu
I reached out to Zac for a review of our pricing. He found exactly what I needed at a lower rate and I am very thankful. In the past when I needed technical assistance they were very efficient in find... Voir plus
L'entreprise a répondu
Simple to set up, no strange bill charges. Customer service reps are personable and friendly, no robots here. Many thanks to Alyssa for quickly and kindly sorting out my problem over the phone. Our lo... Voir plus
L'entreprise a répondu
Starry Internet is a fixed wireless broadband Internet service provider operated by Starry, Inc.,
180 Maiden Lane #1003, 10038, New York, Etats-Unis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Christian at Starry was great and quick to fix a starry unit!!! So friendly and explained everything so kindly
Tech support CSR Manuel was patience with me. Very professional and above and beyond customer service support
Cloria was so wonderfully helpful. She was patient, understanding, and worked hard to resolve the problem.
The installation was quite fast. Christian was very friendly.

Réponse : Starry
Christian was very nice and fixed everything quickly!

Réponse : Starry
Cloria Otis Made my experience as a valued customer for Starry one to remember. She was attentive to my needs and concerns and got right to work in seconds and just that quick my internet was up and running. #teamStarry#CLORIAYOUDIDTHAT🤗🏳️🌈

Réponse : Starry
I reached out to Zac for a review of our pricing. He found exactly what I needed at a lower rate and I am very thankful. In the past when I needed technical assistance they were very efficient in finding my issue. I will continue to highly recommend Starry!!

Réponse : Starry
Alyssa from Starry support was excellent. She quickly helped us restore our internet and made the whole process smooth and stress-free. Really appreciate her help.

Réponse : Starry
Alax was fantastic helped me with all my issues great customer technician! Wish all representatives, good but I had good luck with Starry Internet everyone nice!

Réponse : Starry
Christian was great. He fixed the problem very fast and he was on time.

Réponse : Starry
Christian was very knowledgeable, he answered all my questions and the installation was quick.

Réponse : Starry
Christian helped resolve the issue quickly!

Réponse : Starry
Christian was fast and efficient and did a great job fixing my internet after power issues interfered with connectivity

Réponse : Starry
Christian was amazing! Super quick and very helpful!

Réponse : Starry
Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, and had great insight for setting up the modem and router to provide the best service for my residence. He knew to look for a media panel in the apartment that can house the modem and provide signal to any Ethernet port of choice for the router. He practiced due diligence with other location options as well.
Speed tests showed a high quality wireless network in all areas of the apartment.
Seems like a great service for the price point!

Réponse : Starry
ZOIE!
Unbelievable PATIENCE, KINDNESS, RESPECT.
HUGE, HUGE Challenge to get my Printer connected to my Computer with Starry.

Réponse : Starry
Smooth, same day install. Louis is a fantastic technician. The wifi was up and running quickly and router was included at no extra cost.

Réponse : Starry
Luis was wonderful, friendly, and super fast in setting up my wifi

Réponse : Starry
Everything has been great so far. Scheduling the installation was easy. Luis, the technician who did the installation was great. He was on time, friendly and knowledgeable. Installation went very smooth and the service is great so far.

Réponse : Starry
Luis was awesome! He was fast and quick! He was very polite and kind to my infants. That was very kind of him. It was more than just service, it was an experience. Thank you so much Luis, I hope that every technician is as kind and friendly and professional as you are. God bless you always and abundantly!

Réponse : Starry
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.