Starry Avis 2 548

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cloria Otis Made my experience as a valued customer for Starry one to remember. She was attentive to my needs and concerns and got right to work in seconds and just that quick my internet was up and r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I reached out to Zac for a review of our pricing. He found exactly what I needed at a lower rate and I am very thankful. In the past when I needed technical assistance they were very efficient in find... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Simple to set up, no strange bill charges. Customer service reps are personable and friendly, no robots here. Many thanks to Alyssa for quickly and kindly sorting out my problem over the phone. Our lo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de connexion internet
  2. Fournisseur d'accès Internet

Informations provenant de diverses sources externes

Starry Internet is a fixed wireless broadband Internet service provider operated by Starry, Inc.,


Coordonnées de contact

  • 180 Maiden Lane #1003, 10038, New York, Etats-Unis

  • starry.com

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Christian was very nice and fixed…

Christian was very nice and fixed everything quickly!

20 avril 2026
Avis spontané
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Réponse : Starry

We appreciate your positive feedback! We are so glad everything was resolved quickly and to your satisfaction. Thank you!

Noté 5 sur 5 étoiles

Cloria Otis Made my experience as smooth as possible it’s her amazing g personality as a professional. We value you Cloria.

Cloria Otis Made my experience as a valued customer for Starry one to remember. She was attentive to my needs and concerns and got right to work in seconds and just that quick my internet was up and running. #teamStarry#CLORIAYOUDIDTHAT🤗🏳️‍🌈

19 avril 2026
Avis spontané
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Réponse : Starry

Thank you for taking time to post a comment here! We appreciate you.

Noté 5 sur 5 étoiles

Customer service

I reached out to Zac for a review of our pricing. He found exactly what I needed at a lower rate and I am very thankful. In the past when I needed technical assistance they were very efficient in finding my issue. I will continue to highly recommend Starry!!

15 avril 2026
Avis spontané
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Réponse : Starry

We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!

Noté 5 sur 5 étoiles

Thanks, Alyssa!!

Alyssa from Starry support was excellent. She quickly helped us restore our internet and made the whole process smooth and stress-free. Really appreciate her help.

15 avril 2026
Avis spontané
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Réponse : Starry

We appreciate you sharing your feedback! We are so glad to hear that our support team quickly restored your internet and made the process stress-free!

Noté 5 sur 5 étoiles

Alax was fantastic helped me with all…

Alax was fantastic helped me with all my issues great customer technician! Wish all representatives, good but I had good luck with Starry Internet everyone nice!

15 avril 2026
Avis spontané
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Réponse : Starry

We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!

Noté 5 sur 5 étoiles

Christian was great

Christian was great. He fixed the problem very fast and he was on time.

15 avril 2026
Avis spontané
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Réponse : Starry

We are happy to hear that the technician provided prompt and effective service! Thank you for your positive feedback; we appreciate it.

Noté 5 sur 5 étoiles

Christian was very knowledgeable

Christian was very knowledgeable, he answered all my questions and the installation was quick.

14 avril 2026
Avis spontané
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Réponse : Starry

We are so happy to hear that the installation was quick and that all of your questions were answered. Thank you for being a valued customer!

Noté 5 sur 5 étoiles

Christian helped resolve the issue…

Christian helped resolve the issue quickly!

14 avril 2026
Avis spontané
Logo de Starry

Réponse : Starry

We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!

Noté 5 sur 5 étoiles

Christian was amazing

Christian was amazing! Super quick and very helpful!

14 avril 2026
Avis spontané
Logo de Starry

Réponse : Starry

We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!

Noté 5 sur 5 étoiles

Great at-home tech services, quality network connection and speed!

Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, and had great insight for setting up the modem and router to provide the best service for my residence. He knew to look for a media panel in the apartment that can house the modem and provide signal to any Ethernet port of choice for the router. He practiced due diligence with other location options as well.
Speed tests showed a high quality wireless network in all areas of the apartment.
Seems like a great service for the price point!

13 avril 2026
Avis spontané
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Réponse : Starry

We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!

Noté 5 sur 5 étoiles

ZOIE!


ZOIE!
Unbelievable PATIENCE, KINDNESS, RESPECT.
HUGE, HUGE Challenge to get my Printer connected to my Computer with Starry.

8 mars 2026
Avis spontané
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Réponse : Starry

Zoie is terrific. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!

Noté 5 sur 5 étoiles

Smooth, same day service

Smooth, same day install. Louis is a fantastic technician. The wifi was up and running quickly and router was included at no extra cost.

11 avril 2026
Avis spontané
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Réponse : Starry

We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!

Noté 5 sur 5 étoiles

Luis was wonderful

Luis was wonderful, friendly, and super fast in setting up my wifi

11 avril 2026
Avis spontané
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Réponse : Starry

We're happy to hear that your WiFi setup was quick and easy! We appreciate your positive feedback and are glad you're satisfied.

Noté 5 sur 5 étoiles

Everything has been great

Everything has been great so far. Scheduling the installation was easy. Luis, the technician who did the installation was great. He was on time, friendly and knowledgeable. Installation went very smooth and the service is great so far.

11 avril 2026
Avis spontané
Logo de Starry

Réponse : Starry

We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!

Noté 5 sur 5 étoiles

Luis was awesome

Luis was awesome! He was fast and quick! He was very polite and kind to my infants. That was very kind of him. It was more than just service, it was an experience. Thank you so much Luis, I hope that every technician is as kind and friendly and professional as you are. God bless you always and abundantly!

10 avril 2026
Avis spontané
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Réponse : Starry

Luis is terrific. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!

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