I had the pleasure of speaking with Zac! I’m in the middle of transferring apartments within my same complex and it’s been so stressful especially going back and fourth with management about so many t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, a... Voir plus
L'entreprise a répondu
Zac was awesome. Even though i have been a customer for 8 months, he took the time to find us the best rate and quickly changed us over. These are the types of things that keep consumers loyal, wher... Voir plus
L'entreprise a répondu
Christian was fantastic!! So polite and helpful. He set everything up within minutes and showed me how adjust the WiFi settings (name, password, etc.) on the app. Could not have had a better experienc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Starry Internet is a fixed wireless broadband Internet service provider operated by Starry, Inc.,
Coordonnées de contact
180 Maiden Lane #1003, 10038, New York, Etats-Unis
- starry.com
4,8
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Awesome service!
Awesome service, Christian Cemwenge helped with the quick setup and was very helpful and went above and beyond to help with onboarding the wifi.
20 mai 2026
Avis spontané
Réponse de Starry
We're so glad to hear our team provided excellent service and went above and beyond! Thank you for sharing.
Quick setup for my WiFi
Quick setup for my WiFi! Christian was very helpful in answering all our questions. I would recommend Starry for their personal and professional customer service 👍
20 mai 2026
Avis spontané
Réponse de Starry
Thank you for the great review. 🥰
Julius was great
Julius was great! He arrived on time, was friendly and efficient and got my internet back up and running fast.
18 mai 2026
Avis spontané
Réponse de Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Christian
Christian, was great. Very professional and quick. Super knowledgeable and made my Starry experience better in every way
16 mai 2026
Avis spontané
Réponse de Starry
We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!
Great customer service from Christian
Great customer service from Christian. Quick move + installation, no issues
16 mai 2026
Avis spontané
Réponse de Starry
We're so glad you had a great experience with our team! We appreciate your positive feedback.
Christian was awesome
Christian was fast, efficient, helpful, and answered every question. A great representative for Starry.
15 mai 2026
Avis spontané
Réponse de Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Christian was very professional and…
Christian was very professional and amazing. Installed internet very quickly and worked super fast
15 mai 2026
Avis spontané
Réponse de Starry
We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!
Luis was very friendly
Luis was very friendly. He knocked at the door every time he went in and out and was very comfortable to be around
15 mai 2026
Avis spontané
Réponse de Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
I was a Xfinity customer for 3 years…
I was a Xfinity customer for 3 years and moved to a new apartment. My equipment malfunctioned and their customer service were terrible. It took me 6 hours of support to get someone to schedule an appointment and they wouldn't be able to get a technician for 6 days. I decided to switch to Starry and they had someone ready to come to apartment that afternoon. They sent Christian C who was on time, friendly and super quick! Kudos to Christian and the Starry team. I'm never going back to Xfinity.
13 mai 2026
Avis spontané
Réponse de Starry
Thank you for the kind and thoughtful review, and thank you for being the important part of Starry!
Christian the technician.
Christian was an experienced technician. Knew exactly what he was doing and made the transition so easy. This never happened with any service I had with other companies. He was friendly and a joy to talk to and was able to answer any questions I had. This service I received is very hard to find today. Thank you Christian for your great service.
13 mai 2026
Avis spontané
Réponse de Starry
Thank you for being the important part of Starry!
My starry expert Paul was very helpful
My starry expert Paul was very helpful. He was punctual,very quick and so kind. Thank you, Paul.
20 juin 2025
Avis spontané
Réponse de Starry
Reading reviews like this really makes our day. Thank you. 🥰🥰🥰
Réponse de Starry
Thank you. 🥰
Ive used many companies for internet
Ive used many companies for internet
Starry has been the best
I needed to freeze my account short term and ZAC made it so easy! Done within minutes
The same when it was time to reinstate!
Appreciate the time and attention they give to customers
5 mai 2026
Avis spontané
Réponse de Starry
Thank you for the great review. 🥰
Amazing service
Luis quickly replaced my router with a new one and also fixed my wire that my dog chewed up. He was super professional and a pleasure to work with.
11 mai 2026
Avis spontané
Réponse de Starry
We're so glad our technician provided such professional and helpful service. Thank you for sharing your positive experience!
Have had Starry for several years
Have had Starry for several years, no issues until this AM, I called, did some troubleshooting. The issue needed a technician who they scheduled same day! Christian was on time, friendly and most importantly I am back up and running! Live Starry’s customer service
9 mai 2026
Avis spontané
Réponse de Starry
💖Thank you for the great review! This mean a lot to our team. 🥰🥰
Luis is amazing
Luis is amazing! He did my first install too, and just like before, he was incredibly quick and professional. My internet was up and running and even better than before!
9 mai 2026
Avis spontané
Réponse de Starry
Reading reviews like this really makes our day. Thank you. 🥰
Réponse de Starry
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear about your great experience.
Christian was extremely professional…
Christian was extremely professional and quick! Highly recommend
9 mai 2026
Avis spontané
Réponse de Starry
We appreciate you taking the time to leave us this great review! We're so glad you had a wonderful experience.
Highly recommended!
I just had my first Starry WiFi installed! Christian Cemwenge was awesome! He arrived early before the scheduled time, and the installation was quick!
9 mai 2026
Avis spontané
Réponse de Starry
This means a lot to our team. 🥰🥰
The technician Christian Cemwenge was…
The technician Christian Cemwenge was prompt, friendly and knowledgeable. The install was simple & fast. Perfect.
8 mai 2026
Avis spontané
Réponse de Starry
Reading reviews like this really makes our day. Thank you. 🥰
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