Starry Avis 

Christian came to our apartment and set up our WiFi router. He was friendly, quick, and answered all of our questions! Thank you, Christian!

More downtime than comcast thats an achievement on its own. To top it off their customer support is the absolute worst, bots sending the same email over and over.

Christian was fantastic!! So polite and helpful. He set everything up within minutes and showed me how adjust the WiFi settings (name, password, etc.) on the app. Could not have had a better experience. He also was right on time, which never happens!

Christian was great! Fast, professional and efficient

I have been a starry customer for over 5 years, in 2 buildings. Very reasonable prices and reliable service. Always easy to contact customer service, who provided multiple flexible solutions for resolving an issue. Christian was on time, friendly and easy to work with - my issue was resolved in less than 10 minutes. Thank you!

Christian was amazing! All set in no time no stress !

Absolutely phenomenal and responsive customer service. This is why I never looked back after switching from the “big guys” years ago. Shoutout to ZAC from support for his help. Thanks again man!

Luis is as very helpful, kind, and attentive. Great service and excellent management.

Christina did a great job with very nice attitude!!

I told Alyssa I was in need of assistance connecting up a router I already had and cancelling an appointment I had to make in order to create a new account. She dove into the solution head first and assured me that my request was not only easy to accomplish, but that she was enthusiastic to do so. There was a while between us getting on the call and the router booting up, I’m used to being on hold but Alyssa and I wound up having a lovely conversation for the better part of an hour while we waited. My WiFi is all fixed now, but the reason I will continue to use Starry is because of my time with Alyssa- kind, solution-oriented, fast!

Christian was fast, early, very helpful and respectful! Would definitely recommend!

Christian was amazing. He was fast and thorough , communicated well and was an easy process all around. Would recommend

Got Starry wifi in 2025, have been unable to connect to it with phone or wifi so far (six months), called for support (hours on hold), was told it was working and that they would not come out. Finally, on the last call, they seemed to acknowledge that they would have to senc a tech back out to do something to the router before it would work. Great company if you want to spend hundreds of dollars before their service is operational and spend hours on hold to eventually get some customer service. This is absolutely the worst customer service I have experienced.

Christian was super friendly and helpful and delivered us service expertly!

Starry changed my plan without any notice. I had been paying $35 for nearly 3 years, then suddenly realized I was being charged $70 this entire time. They doubled my bill without properly notifying me. I could have stayed on the $40 plan, and I have no idea how I ended up on a $70 plan with only 500 Mbps when their $50 plan offers 1 Gbps. This is completely unreasonable, and I’m planning to dispute all of these charges. STAY AWAY FROM STARRY

I want to express great gratitude to Christian Cemwenge for a great customer service today. The service was fast and efficient and he personally is a warms and friendly staff. Thank you Starry for having such a wonderful staff and services!

Great service from Christian it was the good decision for me to switch to starry internet get good expiriance from Christian will recon and starry to my friend

Thanks to
Yaritza Cepeda after speaking to multiple other workers she was actually able to process my payment and get my
Service back up and running. Thank you again .