I had the pleasure of speaking with Zac! I’m in the middle of transferring apartments within my same complex and it’s been so stressful especially going back and fourth with management about so many t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, a... Voir plus
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Zac was awesome. Even though i have been a customer for 8 months, he took the time to find us the best rate and quickly changed us over. These are the types of things that keep consumers loyal, wher... Voir plus
L'entreprise a répondu
Christian was fantastic!! So polite and helpful. He set everything up within minutes and showed me how adjust the WiFi settings (name, password, etc.) on the app. Could not have had a better experienc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Starry Internet is a fixed wireless broadband Internet service provider operated by Starry, Inc.,
Coordonnées de contact
180 Maiden Lane #1003, 10038, New York, Etats-Unis
- starry.com
4,8
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Christian was very nice and fixed…
Christian was very nice and fixed everything quickly!
20 avril 2026
Avis spontané
Réponse de Starry
We appreciate your positive feedback! We are so glad everything was resolved quickly and to your satisfaction. Thank you!
Cloria Otis Made my experience as smooth as possible it’s her amazing g personality as a professional. We value you Cloria.
Cloria Otis Made my experience as a valued customer for Starry one to remember. She was attentive to my needs and concerns and got right to work in seconds and just that quick my internet was up and running. #teamStarry#CLORIAYOUDIDTHAT🤗🏳️🌈
19 avril 2026
Avis spontané
Réponse de Starry
Thank you for taking time to post a comment here! We appreciate you.
Customer service
I reached out to Zac for a review of our pricing. He found exactly what I needed at a lower rate and I am very thankful. In the past when I needed technical assistance they were very efficient in finding my issue. I will continue to highly recommend Starry!!
15 avril 2026
Avis spontané
Réponse de Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Alax was fantastic helped me with all…
Alax was fantastic helped me with all my issues great customer technician! Wish all representatives, good but I had good luck with Starry Internet everyone nice!
15 avril 2026
Avis spontané
Réponse de Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Christian was great
Christian was great. He fixed the problem very fast and he was on time.
15 avril 2026
Avis spontané
Réponse de Starry
We are happy to hear that the technician provided prompt and effective service! Thank you for your positive feedback; we appreciate it.
Christian was very knowledgeable
Christian was very knowledgeable, he answered all my questions and the installation was quick.
14 avril 2026
Avis spontané
Réponse de Starry
We are so happy to hear that the installation was quick and that all of your questions were answered. Thank you for being a valued customer!
Christian helped resolve the issue…
Christian helped resolve the issue quickly!
14 avril 2026
Avis spontané
Réponse de Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Christian was fast and efficient and…
Christian was fast and efficient and did a great job fixing my internet after power issues interfered with connectivity
14 avril 2026
Avis spontané
Réponse de Starry
Thank you for the review!
Christian was amazing
Christian was amazing! Super quick and very helpful!
14 avril 2026
Avis spontané
Réponse de Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Great at-home tech services, quality network connection and speed!
Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, and had great insight for setting up the modem and router to provide the best service for my residence. He knew to look for a media panel in the apartment that can house the modem and provide signal to any Ethernet port of choice for the router. He practiced due diligence with other location options as well.
Speed tests showed a high quality wireless network in all areas of the apartment.
Seems like a great service for the price point!
13 avril 2026
Avis spontané
Réponse de Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
ZOIE!
ZOIE!
Unbelievable PATIENCE, KINDNESS, RESPECT.
HUGE, HUGE Challenge to get my Printer connected to my Computer with Starry.
8 mars 2026
Avis spontané
Réponse de Starry
Zoie is terrific. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Smooth, same day service
Smooth, same day install. Louis is a fantastic technician. The wifi was up and running quickly and router was included at no extra cost.
11 avril 2026
Avis spontané
Réponse de Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Luis was wonderful
Luis was wonderful, friendly, and super fast in setting up my wifi
11 avril 2026
Avis spontané
Réponse de Starry
We're happy to hear that your WiFi setup was quick and easy! We appreciate your positive feedback and are glad you're satisfied.
Everything has been great
Everything has been great so far. Scheduling the installation was easy. Luis, the technician who did the installation was great. He was on time, friendly and knowledgeable. Installation went very smooth and the service is great so far.
11 avril 2026
Avis spontané
Réponse de Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Luis was awesome
Luis was awesome! He was fast and quick! He was very polite and kind to my infants. That was very kind of him. It was more than just service, it was an experience. Thank you so much Luis, I hope that every technician is as kind and friendly and professional as you are. God bless you always and abundantly!
10 avril 2026
Avis spontané
Réponse de Starry
Luis is terrific. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Luis Muniz could not have been more…
Luis Muniz could not have been more wonderful. Very knowledgeable and so so kind. I didn’t need to lift a finger. Thank you for the set-up!!!
10 avril 2026
Avis spontané
Réponse de Starry
We appreciate you taking the time to share your wonderful experience! We are so happy to hear that the setup was easy and that you found our team member helpful.
Yaritza Cepeda is very helpful
Yaritza Cepeda was very helpful and quick to get back to me when I had a question. She also said I could contact her at any time if I had other questions or any problems. I am very happy with her customer service and that makes me happy with my Starry service.
9 avril 2026
Avis spontané
Réponse de Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Great setup service with Christian
He had great setup service with Christian. Everything was great he was very helpful
9 avril 2026
Avis spontané
Réponse de Starry
We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!
Christian was kind and professional and…
Christian was kind and professional and fixed my issue quickly. Thank you!
8 avril 2026
Avis spontané
Réponse de Starry
We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!
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