Starry Avis 

2 651
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had the pleasure of speaking with Zac! I’m in the middle of transferring apartments within my same complex and it’s been so stressful especially going back and fourth with management about so many t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Zac was awesome. Even though i have been a customer for 8 months, he took the time to find us the best rate and quickly changed us over. These are the types of things that keep consumers loyal, wher... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Christian was fantastic!! So polite and helpful. He set everything up within minutes and showed me how adjust the WiFi settings (name, password, etc.) on the app. Could not have had a better experienc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de connexion internet
  2. aussi dans
  3. Fournisseur d'accès Internet

Informations provenant de diverses sources externes

Starry Internet is a fixed wireless broadband Internet service provider operated by Starry, Inc.,


Coordonnées de contact

  • 180 Maiden Lane #1003, 10038, New York, Etats-Unis

  • starry.com

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(2 651)

451 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Christian was exceptional

Christian was exceptional. He was very efficient in setting up my wifi plan and he answered any questions I had. He also maintained great communication and let me know what time to expect him.

7 avril 2026
Avis spontané
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Réponse de Starry

Thank you!

Noté 5 sur 5 étoiles

Justin was thoughtful and efficient

Justin was thoughtful and efficient. He was considerate to ask whether to remove his shoes before entering the apartment. He also addressed the issue in minutes! He was patient enough to explain the issue and asked if I had any questions. Great job Justin!

7 avril 2026
Avis spontané
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Réponse de Starry

🥰💖Thank you for the great review! These mean a lot to our young company. 🥰🥰🥰💖💖💖

Noté 5 sur 5 étoiles

Wifi Installation- Luis

Luis installed our router fast and efficient. He was friendly and kind. Thank you Luis for making our experience with Starry a great one!

6 avril 2026
Avis spontané
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Réponse de Starry

🥰💖Thank you for the great review! These mean a lot to our young company. 🥰🥰🥰💖💖💖

Noté 5 sur 5 étoiles

Starry is a great experience

Simple to set up, no strange bill charges. Customer service reps are personable and friendly, no robots here. Many thanks to Alyssa for quickly and kindly sorting out my problem over the phone. Our local rep even host pop-ups in the lobby with snacks for residents (with or without starry service). Would recommend to anyone!

6 avril 2026
Avis spontané
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Réponse de Starry

We're happy to hear that the setup was simple and the billing straightforward. It's great to know that you found our customer service representatives personable and helpful. We appreciate your recommendation!

Noté 5 sur 5 étoiles

Efficient

My WiFi was out for over 24 hours. Christian was able to come out to replace my power cable the next morning and had my wifi up and running within 5 minutes.

6 avril 2026
Avis spontané
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Réponse de Starry

We're happy to hear that we could resolve your WiFi issue quickly! We appreciate you taking the time to share your positive experience with us.

Noté 5 sur 5 étoiles

Louie was phenomenal

Louie was phenomenal, super easy and quick install. Very personable and Starry is a great provider. 7 day service available and same-day service calls. You can’t beat it.

3 avril 2026
Avis spontané
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Réponse de Starry

Thank you for highlighting Louie and the wonderful work they do.

Noté 5 sur 5 étoiles

Excellent installation experience

Very friendly and seamless installation service from Christian. He was thorough with his work and accomodating of all the questions I have. Very good ambassador for Starry!

2 avril 2026
Avis spontané
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Réponse de Starry

We're so glad the installation was seamless and friendly! It means a lot to us that all your questions were answered. Thank you for your great feedback!

Noté 5 sur 5 étoiles

Luis was fantastic

Luis was fantastic! He explained everything that he was doing and completed the set up very quickly.
Luis was very friendly and punctual, and he arrived within the time frame that was arranged.
My devices are all connected and streaming is great. The price is also affordable.
So happy with Luis’ installation service and with Starry.

Thank you
Meril S.

I

30 mars 2026
Avis spontané
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Réponse de Starry

We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!

Noté 5 sur 5 étoiles

I had a problem ...

I had a problem to log in to my account and called for help and i got lucky to connect Cloria, nicest person, knowledgeable and helpful. It took only a couple minute for her resolve my problem that i was tryin to do during almost one hour. Thank you starry for having that kind of person working in a company.

28 mars 2026
Avis spontané
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Réponse de Starry

reat review! We love the positive feedback. Thank you for being an awesome customer! 🤩🤩🤩

Noté 5 sur 5 étoiles

Cloria is amazing!

I was very very frustrated when I called
but was so happy to get a nice lady on the phone that had the most patience with me! The confusion is really that a white cable goes in the black device! The cables should be marked! I tried the night before to solve the WiFi problem and could not fix it!
Cloria I am very appreciating your patience, knowledge and your help.

Thank you for fixing my wifi!
Five Stars for sure.

If I ever have an issue again, I will hopefully get you on the phone!!! Beatrice

28 mars 2026
Avis spontané
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Réponse de Starry

We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!

Noté 5 sur 5 étoiles

Julius was great and fast

Julius was great and fast! Very easy transition

28 mars 2026
Avis spontané
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Réponse de Starry

reat review! We love the positive feedback. Thank you for being an awesome customer! 🤩🤩🤩

Noté 5 sur 5 étoiles

Excellent service of Starry . Thanks Luis

Excellent service.. Technical person, Luis , very knowledgeable and skillful . Moreover paternity explains everything and helped me to setup with new connection.

27 mars 2026
Avis spontané
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Réponse de Starry

We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!

Noté 5 sur 5 étoiles

Amazing service!!

Amazing service!!

26 mars 2026
Avis spontané
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Réponse de Starry

🥰💖Thank you for the great review! These mean a lot to our young company. 🥰🥰🥰💖💖💖

Noté 5 sur 5 étoiles

Paul did an amazing job

Paul did an amazing job. A 10 out of 10. Plus he was a professional.

26 mars 2026
Avis spontané
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Réponse de Starry

We're happy to hear that you had an amazing experience! We appreciate your kind words and your perfect rating; thank you!

Noté 5 sur 5 étoiles

Christian was incredible

Christian was incredible, he installed my system in 10 minutes and was extremely polite. I’d recommend him 10/10 times

25 mars 2026
Avis spontané
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Réponse de Starry

We are so happy to hear that our team member provided such quick and polite service! We appreciate you taking the time to leave us this wonderful feedback.

Noté 5 sur 5 étoiles

Luis 5/5

Luis was very personable, friendly, and helpful through the whole setup. Went painless and easy. He even called to make sure the time was still good for me, and was friendly and patient when I wasn’t home yet. Perfect service.

23 mars 2026
Avis spontané
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Réponse de Starry

We're happy to hear that the setup process was painless and easy. We appreciate your positive feedback regarding the friendly and helpful service you received. Thank you!

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