I had the pleasure of speaking with Zac! I’m in the middle of transferring apartments within my same complex and it’s been so stressful especially going back and fourth with management about so many t... Voir plus
L'entreprise a répondu
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I had the pleasure of speaking with Zac! I’m in the middle of transferring apartments within my same complex and it’s been so stressful especially going back and fourth with management about so many t... Voir plus
L'entreprise a répondu
Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, a... Voir plus
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Zac was awesome. Even though i have been a customer for 8 months, he took the time to find us the best rate and quickly changed us over. These are the types of things that keep consumers loyal, wher... Voir plus
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Christian was fantastic!! So polite and helpful. He set everything up within minutes and showed me how adjust the WiFi settings (name, password, etc.) on the app. Could not have had a better experienc... Voir plus
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Starry Internet is a fixed wireless broadband Internet service provider operated by Starry, Inc.,
180 Maiden Lane #1003, 10038, New York, Etats-Unis
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Christian was exceptional. He was very efficient in setting up my wifi plan and he answered any questions I had. He also maintained great communication and let me know what time to expect him.

Réponse de Starry
Justin was thoughtful and efficient. He was considerate to ask whether to remove his shoes before entering the apartment. He also addressed the issue in minutes! He was patient enough to explain the issue and asked if I had any questions. Great job Justin!

Réponse de Starry
Luis installed our router fast and efficient. He was friendly and kind. Thank you Luis for making our experience with Starry a great one!

Réponse de Starry
Simple to set up, no strange bill charges. Customer service reps are personable and friendly, no robots here. Many thanks to Alyssa for quickly and kindly sorting out my problem over the phone. Our local rep even host pop-ups in the lobby with snacks for residents (with or without starry service). Would recommend to anyone!

Réponse de Starry
My WiFi was out for over 24 hours. Christian was able to come out to replace my power cable the next morning and had my wifi up and running within 5 minutes.

Réponse de Starry
Louie was phenomenal, super easy and quick install. Very personable and Starry is a great provider. 7 day service available and same-day service calls. You can’t beat it.

Réponse de Starry
Very friendly and seamless installation service from Christian. He was thorough with his work and accomodating of all the questions I have. Very good ambassador for Starry!

Réponse de Starry
Had a wonderful experience getting my Starry installed by Luis. He was very helpful and detailed and explained the services and hardware to me - thank you!

Réponse de Starry
Louie was a great person while installing the WiFi . Everything was quick and straight to the point. 10/10 recommend.

Réponse de Starry
Luis was fantastic! He explained everything that he was doing and completed the set up very quickly.
Luis was very friendly and punctual, and he arrived within the time frame that was arranged.
My devices are all connected and streaming is great. The price is also affordable.
So happy with Luis’ installation service and with Starry.
Thank you
Meril S.
I

Réponse de Starry
I had a problem to log in to my account and called for help and i got lucky to connect Cloria, nicest person, knowledgeable and helpful. It took only a couple minute for her resolve my problem that i was tryin to do during almost one hour. Thank you starry for having that kind of person working in a company.

Réponse de Starry
I was very very frustrated when I called
but was so happy to get a nice lady on the phone that had the most patience with me! The confusion is really that a white cable goes in the black device! The cables should be marked! I tried the night before to solve the WiFi problem and could not fix it!
Cloria I am very appreciating your patience, knowledge and your help.
Thank you for fixing my wifi!
Five Stars for sure.
If I ever have an issue again, I will hopefully get you on the phone!!! Beatrice

Réponse de Starry

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Excellent service.. Technical person, Luis , very knowledgeable and skillful . Moreover paternity explains everything and helped me to setup with new connection.

Réponse de Starry
Paul did an amazing job. A 10 out of 10. Plus he was a professional.

Réponse de Starry
Christian was incredible, he installed my system in 10 minutes and was extremely polite. I’d recommend him 10/10 times

Réponse de Starry
Luis was very personable, friendly, and helpful through the whole setup. Went painless and easy. He even called to make sure the time was still good for me, and was friendly and patient when I wasn’t home yet. Perfect service.

Réponse de Starry
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