I had the pleasure of speaking with Zac! I’m in the middle of transferring apartments within my same complex and it’s been so stressful especially going back and fourth with management about so many t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, a... Voir plus
L'entreprise a répondu
Zac was awesome. Even though i have been a customer for 8 months, he took the time to find us the best rate and quickly changed us over. These are the types of things that keep consumers loyal, wher... Voir plus
L'entreprise a répondu
Christian was fantastic!! So polite and helpful. He set everything up within minutes and showed me how adjust the WiFi settings (name, password, etc.) on the app. Could not have had a better experienc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Starry Internet is a fixed wireless broadband Internet service provider operated by Starry, Inc.,
Coordonnées de contact
180 Maiden Lane #1003, 10038, New York, Etats-Unis
- starry.com
4,8
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Luiz was amazing in helping me to…
Luiz was amazing in helping me to connect!! He is superb guy
23 mars 2026
Avis spontané
Réponse de Starry
We appreciate you. THANK YOU FOR ALL THE STARS!!!
Late on Friday evening
Late on Friday evening, my connection suddenly went dead. Even though it was well into the night, I called the Starry service number to see if there was an outage, expecting to hear an AI update of some sort. Instead, I got to speak with Coria, and can honestly say I have never had a more pleasant, understanding, or effective service call. I've been very impressed with Starry's service in general since converting to it several years ago. My conversation and interaction with Coria was no exception. In a matter of minutes she talked me through a solution and got me up and running again. Coria's geniality and professionalism made what could have been a very frustrating encounter exactly the opposite. Kudos to Starry for your excellent service, and for having staff like Coria as part of your team.
20 mars 2026
Avis spontané
Réponse de Starry
We're happy to hear that our service has consistently impressed you over the years. We appreciate you sharing your positive experience with our team member, who quickly resolved your connection issue late on Friday. We're glad you were so satisfied with the support you received!
Honestly such a nice person
Honestly such a nice person! I was a reck and yet was still so proffesional. Did what they could to help and escalate the best they could. Tried whatever ways to get me the help I needed and I truly appreciate it. I seriosuly hope they get a raise for this level of professionalism with a customer like me who tends to go on rants lol.
21 mars 2026
Avis spontané
Réponse de Starry
We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!
Réponse de Starry
We appreciate you. THANK YOU FOR ALL THE STARS!!!
Lewis was amazing
Lewis was amazing , great communicator, lovely personality and did a wonderful job in a short amount of time. I would definitely recommend starry and Lewis if available for services.
20 mars 2026
Avis spontané
Réponse de Starry
We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!
Great experience with Christian
Great experience with Christian. Knowledgable and fast.
20 mars 2026
Avis spontané
Réponse de Starry
We appreciate you. THANK YOU FOR ALL THE STARS!!!
Christian was very nice and helpful…
Christian was very nice and helpful setting up the WiFi.
18 mars 2026
Avis spontané
Réponse de Starry
We are so happy to have customers like you.
Zac was awesome
Zac was awesome. Even though i have been a customer for 8 months, he took the time to find us the best rate and quickly changed us over. These are the types of things that keep consumers loyal, whereas it seems nearly every other company is trying to milk their customers for every blood-soaked penny at cost of consumer confidence. As for the service, it is always at or above the advertised speeds to the modem and there havent been any outages that i can remember.
Great job Zac, and Starry.
17 mars 2026
Avis spontané
Réponse de Starry
We are so happy to have customers like you. Thank you for the kind and thoughtful review. We will let Zac know you left this review for him.
Réponse de Starry
We are so happy to have customers like you.
Réponse de Starry
We are happy you found our team member courteous, efficient, and knowledgeable. We appreciate you sharing your positive experience with us.
Internet setup with Luis
Luis was great. Very friendly, organized and fast with his work. I’d recommend Luis to anyone!
17 mars 2026
Avis spontané
Réponse de Starry
Reading reviews like this really makes our day. Thank you. 🥰🥰🥰
Julius was great!
Julius came right on time and fixed the problem quickly.
He really listened the issued I was having and he was able to figue out the problem.
Great service.
16 mars 2026
Avis spontané
Réponse de Starry
We appreciate you taking the time to share your positive experience! We are so glad the issue was resolved quickly and efficiently for you. 🥰💖
Christian was extremely knowledgeable…
Christian was extremely knowledgeable and helpful. He went the extra mile to help me get set up.
14 mars 2026
Avis spontané
Réponse de Starry
We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!
Great and professional service.
14 mars 2026
Avis spontané
Réponse de Starry
Great review! We love the positive feedback. Thank you for being an awesome customer! 🤩🤩🤩
Christian did a great job
Christian was great. He had to drive around to find parking. No easy task for apartment installations. He was very courteous and professional.
14 mars 2026
Avis spontané
Réponse de Starry
Great review! We love the positive feedback. Thank you for being an awesome customer! 🤩🤩🤩
Had such a great install experience…
Had such a great install experience with Starry. Luis was extremely professional, efficient, and personable throughout the process. The internet was up right away and he provided all the info I needed to feel confident moving forward. Such amazing service!
14 mars 2026
Avis spontané
Réponse de Starry
We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!
Christian was great!
Christian was very polite and got us set up super quick!
14 mars 2026
Avis spontané
Réponse de Starry
Great review! We love the positive feedback. Thank you for being an awesome customer! 🤩🤩🤩
Réponse de Starry
Great review! We love the positive feedback. Thank you for being an awesome customer! 🤩🤩🤩
Christian was phenomenal
Christian was phenomenal and I very much appreciated his efficiency, transparency with setting proper expectations on performance!
13 mars 2026
Avis spontané
Réponse de Starry
We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!
Christian
Christian, was great! Solved my problem quickly and professionally.
13 mars 2026
Avis spontané
Réponse de Starry
Great review! We love the positive feedback. Thank you for being an awesome customer! 🤩🤩🤩
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.