staterecords.org Avis 

65
TrustScore 4.5 sur 5

4,4

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Noté 1 sur 5 étoiles

REQUEST STATUS In Progress 73 RISK SCORE 10/1 TYPE OF DATA BROKER People Search Collect and sell your information to anyone willing to pay. They allow anyone on the internet to search and l... Voir plus

Noté 5 sur 5 étoiles

Great customer service! I had an issue with an automatic billing charge because the service is not available in my country. I contacted customer care via email, and Miriam helped me right away. She wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I paid $4.95 to find a Record; but, I found I was signed up for a $19p/mo subscription. I didn’t want or need a continuing subscription. So, I called the support number. It was answered quickly and th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Eurona made managing my account an absolute breeze. When I wanted to cancel my subscription and the automated system couldn't find my information, one email was all it took and not only did they cance... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques

Informations provenant de diverses sources externes

Search state records. Find criminal, court, inmate, marriage, divorce, birth, death, phone, address, bankruptcy, sex offender, property, arrest, people, relatives, legal, tax and other records on StateRecords.org


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

65 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(65)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

When I called to cancel my account due…

When I called to cancel my account due to inactivity, Dexter was very helpful and pleasant.

20 décembre 2025
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Réponse de staterecords.org

Hello Ellen,

Thank you very much for your 5-star review.
We’re pleased to hear that Dexter was helpful and pleasant when assisting you with canceling your account. We truly appreciate you taking the time to share your experience, and we will be sure to pass your feedback along to him.

If you ever need assistance again in the future, we’ll be happy to help.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles

The Customer Service employee was nice…

The Customer Service employee was nice to work with.

15 décembre 2025
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Réponse de staterecords.org

Hi James,

Thank you for your feedback. We’re pleased to hear that our Customer Service representative was pleasant and easy to work with. We appreciate you taking the time to share your experience and value your kind words.

Sincerely,
Jen
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles

I paid $4.95 for a Record, but got a subscription.

I paid $4.95 to find a Record; but, I found I was signed up for a $19p/mo subscription. I didn’t want or need a continuing subscription. So, I called the support number. It was answered quickly and the person I spoke to was very helpful, patient, considerate, forthcoming and collaborative. She answered every question, provided information I hadn’t thought of, and dove deep to retrieve my information to cancel my subscription. She went above and beyond my expectations. It was very satisfactory experience for a cancellation call.

11 décembre 2025
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Réponse de staterecords.org

Hi Dave,

Thank you, Dave, for taking the time to share your detailed experience. We’re glad our support team was able to assist you quickly and provide the patience, clarity, and thoroughness you deserved. We appreciate your kind words and are grateful for the opportunity to resolve your concerns. Your feedback means a lot to us.

Sincerely,
Jen
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles

Perfect 10/10.

6 décembre 2025
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Réponse de staterecords.org

Hello Hussein,

Thank you so much for your 5-star review! We’re thrilled to hear that your experience with us was a “perfect 10/10.” Your feedback means a great deal to our entire team.

If there’s ever anything more we can assist you with, please don’t hesitate to reach out—we’re always here to help.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles

Quick

Quick, easy and professional. Thanks Much.

13 novembre 2025
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Réponse de staterecords.org

Hello Richard,

Thank you for your 5-star review. We are pleased to hear that you found our service quick, easy, and professional. Your feedback is greatly appreciated.

Should you require any further assistance, please do not hesitate to contact us—we are always here to help.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles

The representative was helpful

The representative was helpful, kind and professional.

6 novembre 2025
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Réponse de staterecords.org

Hello Robi,

Thank you for your 5-star review! We’re so pleased to hear that our representative was helpful, kind, and professional during your experience. Providing excellent service is always our top priority.

If you ever need further assistance, please don’t hesitate to get in touch — we’ll be happy to help.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles

Great service!

5 novembre 2025
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Réponse de staterecords.org

Hi Alicia,

Thank you for your kind words! We’re delighted to hear you had a great experience with our service. If there’s ever anything else we can assist you with, please don’t hesitate to reach out — we’re always happy to help!

Sincerely,
Jen
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles

The best experience this year

The best experience this year

2 novembre 2025
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Réponse de staterecords.org

Hello Samina,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had your best experience of the year with us. Providing exceptional service and a smooth experience for our customers is what we strive for every day.

We truly appreciate your kind words and look forward to serving you again in the future.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles
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Réponse de staterecords.org

Hi Jad,

Thank you for your kind words! We're thrilled to hear that Maria provided such helpful service. She’ll be so happy to know her efforts made a great impression. If there’s ever anything more we can assist you with, please let us know. Have a great day!

Sincerely,
Jen
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles

The representative was caring and…

The representative was caring and knowledgeable

29 octobre 2025
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Réponse de staterecords.org

Hello Jamecia,

Thank you for your wonderful 5-star review. We are truly pleased to hear that our representative provided caring and knowledgeable assistance. We’re dedicated to offering exceptional support and ensuring our customers feel valued and well-informed.

If there’s anything more we can do to assist you, please don’t hesitate to contact us — we’re always happy to help.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles

The agent quickly found my account

The agent quickly found my account. Checked that I was who I said I was, then answered my question. She was polite and sounded caring.

27 octobre 2025
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Réponse de staterecords.org

Hello John,

Thank you for your 5-star review! We’re delighted to hear that our agent provided prompt, polite, and caring assistance. Ensuring our customers feel supported and valued is very important to us, and we’re glad your experience reflected that.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles

account cancellation

great customer service

11 octobre 2025
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Réponse de staterecords.org

Dear Hetal,

Thank you for your 5-star review! We're glad to hear you had a smooth account cancellation experience and that our customer service met your expectations.

Should you need any assistance in the future, we’re always here to help.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 4 sur 5 étoiles

He was great very helpful it’s was just…

He was great very helpful it’s was just the website that is not very helpful

1 octobre 2025
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Réponse de staterecords.org

Hello Malissa,

Thank you for your review and kind words about our representative—we’re glad to hear they were able to assist you effectively. We're sorry to learn that the website didn’t meet your expectations, and we truly appreciate your feedback. We're always working to improve the user experience and will take your comments into account as we continue making updates.

If you have any specific suggestions or need further assistance, please don’t hesitate to reach out. We're here to help.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 1 sur 5 étoiles

It's a scam

Edit: I still believe it's a scam. I called and got their voicemail. I left a message and no one ever called me back. More hoops to continue to jump through. How can they say they can't find my account when they can find it to bill me each month?!
I found by subscribing to RocketMoney that they could cancel for me. How could a third party find the account info that the vendor couldn't find? I'm still out $60 but shouldn't get charged again (probably?).
Original post:
It's a scam. They get you in and make you jump through hoops to cancel. Don't fall for it!

18 juin 2025
Avis spontané
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Réponse de staterecords.org

Hi,

We're sorry to hear about your concerns, but after checking our records, we were unable to locate an account under your name. If you did sign up with us, we’d really like the opportunity to look into your experience and make it right.

We do not engage in deceptive practices, and our cancellation process is straightforward—there are no hoops to jump through. Please give us a call or send an email to askstaterecords@staterecords.org. Rest assured, we're here to help.

We take accusations like this seriously and would appreciate the chance to clarify and resolve any misunderstanding.

Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles

She handled my issue (billing was not…

She handled my issue (billing was not cancelled despite my receipt of cancellation confirmation, and i was billed when i should not have been).

29 septembre 2025
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Réponse de staterecords.org

Hello John,

Thank you for your 5-star review. We're glad to hear that your issue was handled successfully, and we sincerely apologize for the billing oversight despite your prior cancellation confirmation.

We understand how frustrating that experience must have been, and we appreciate your patience while our team worked to resolve it.

Should you need any further assistance in the future, please don't hesitate to reach out. We're always here to help.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 5 sur 5 étoiles

Great Customer Service

The customer representative was friendly, polite, and knowledgeable. She is a great representative for staterecords.org

27 septembre 2025
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Réponse de staterecords.org

Hello Laura,

Thank you for your excellent 5-star review.

We are delighted to hear that you had such a positive experience with our customer service team. Your kind words about our representative’s friendliness, professionalism, and knowledge are truly appreciated. We will be sure to pass along your feedback, as it serves as a great encouragement to our team.

At StateRecords.org, we are committed to providing exceptional service, and it’s wonderful to know this was reflected in your interaction. If you need any further assistance, please don’t hesitate to reach out.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315

Noté 1 sur 5 étoiles

Scam

Warning - scam site, will charge you a subscription and premium charge after first order.

16 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

ya it just keeps telling me no record…

ya it just keeps telling me no record found and i tried different people and types of searches… i thought i cancelled the free trial but apparently not! They are a scam and will try to pull $30 from your card every damn month but make it nearly impossible to cancel! i’ll be taking action to get my $ refunded!

20 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Bait and Switch practices

Website gives impression of a legit state organization. It is not!
They offer $1 one-week's trial subscription. Upon agreeing and searching a name the search results provide only the name searched with the message "We Found Additional Records for (name) in our Premium Database for just $15".
Request for a $1 refund via their web site went unanswered.
Upon filing a dispute with payment institution, case was decided in my favor, StateRecords issued refund.
Email to their customer service about their misleading practices produced a nebulous reply.
UPDATE:
Their trial subscription and recurring charges appear significantly higher in a most recent search. Buyer beware!

24 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

WRETCHED over-billing company!?

WRETCHED over-billing company!?! Cancelled via email after a five minutes of use and just noticed that they've been charging me for NINE MONTHS!? That's a $200 steal. Had to call customer service and walk through the second cancellation. That call was recorded ;-)

7 janvier 2025
Avis spontané

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