REQUEST STATUS In Progress 73 RISK SCORE 10/1 TYPE OF DATA BROKER People Search Collect and sell your information to anyone willing to pay. They allow anyone on the internet to search and l... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Great customer service! I had an issue with an automatic billing charge because the service is not available in my country. I contacted customer care via email, and Miriam helped me right away. She wa... Voir plus
L'entreprise a répondu
I paid $4.95 to find a Record; but, I found I was signed up for a $19p/mo subscription. I didn’t want or need a continuing subscription. So, I called the support number. It was answered quickly and th... Voir plus
L'entreprise a répondu
Eurona made managing my account an absolute breeze. When I wanted to cancel my subscription and the automated system couldn't find my information, one email was all it took and not only did they cance... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Search state records. Find criminal, court, inmate, marriage, divorce, birth, death, phone, address, bankruptcy, sex offender, property, arrest, people, relatives, legal, tax and other records on StateRecords.org
Coordonnées de contact
Etats-Unis
- staterecords.org
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
When I called to cancel my account due…
When I called to cancel my account due to inactivity, Dexter was very helpful and pleasant.

Réponse de staterecords.org
The Customer Service employee was nice…
The Customer Service employee was nice to work with.

Réponse de staterecords.org
I paid $4.95 for a Record, but got a subscription.
I paid $4.95 to find a Record; but, I found I was signed up for a $19p/mo subscription. I didn’t want or need a continuing subscription. So, I called the support number. It was answered quickly and the person I spoke to was very helpful, patient, considerate, forthcoming and collaborative. She answered every question, provided information I hadn’t thought of, and dove deep to retrieve my information to cancel my subscription. She went above and beyond my expectations. It was very satisfactory experience for a cancellation call.

Réponse de staterecords.org

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The agent quickly found my account
The agent quickly found my account. Checked that I was who I said I was, then answered my question. She was polite and sounded caring.

Réponse de staterecords.org
He was great very helpful it’s was just…
He was great very helpful it’s was just the website that is not very helpful

Réponse de staterecords.org
It's a scam
Edit: I still believe it's a scam. I called and got their voicemail. I left a message and no one ever called me back. More hoops to continue to jump through. How can they say they can't find my account when they can find it to bill me each month?!
I found by subscribing to RocketMoney that they could cancel for me. How could a third party find the account info that the vendor couldn't find? I'm still out $60 but shouldn't get charged again (probably?).
Original post:
It's a scam. They get you in and make you jump through hoops to cancel. Don't fall for it!

Réponse de staterecords.org
She handled my issue (billing was not…
She handled my issue (billing was not cancelled despite my receipt of cancellation confirmation, and i was billed when i should not have been).

Réponse de staterecords.org
Great Customer Service
The customer representative was friendly, polite, and knowledgeable. She is a great representative for staterecords.org

Réponse de staterecords.org
Scam
Warning - scam site, will charge you a subscription and premium charge after first order.
ya it just keeps telling me no record…
ya it just keeps telling me no record found and i tried different people and types of searches… i thought i cancelled the free trial but apparently not! They are a scam and will try to pull $30 from your card every damn month but make it nearly impossible to cancel! i’ll be taking action to get my $ refunded!
Bait and Switch practices
Website gives impression of a legit state organization. It is not!
They offer $1 one-week's trial subscription. Upon agreeing and searching a name the search results provide only the name searched with the message "We Found Additional Records for (name) in our Premium Database for just $15".
Request for a $1 refund via their web site went unanswered.
Upon filing a dispute with payment institution, case was decided in my favor, StateRecords issued refund.
Email to their customer service about their misleading practices produced a nebulous reply.
UPDATE:
Their trial subscription and recurring charges appear significantly higher in a most recent search. Buyer beware!
WRETCHED over-billing company!?
WRETCHED over-billing company!?! Cancelled via email after a five minutes of use and just noticed that they've been charging me for NINE MONTHS!? That's a $200 steal. Had to call customer service and walk through the second cancellation. That call was recorded ;-)
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