Stellation Media x Fanbase Intel Avis 

I have been working for months now and it is hands down the best investment I have ever made for my project

I’m really happy with this company they have helped me grow for months now. I even added my second account for growth with this company and the communication is always there. And the best part is I get real fans.

Stellation Media is fantastic. I’ve never worked with a group that actually did what they said they were going to do. 100% recommend for anyone who need marketing services.

real growth for my dj page, these guys are legit

as a DJ producer in the edm scene i was looking for a long time for someone who can actually help me grow my instagram the real way. most services out there are just scammers who dump fake followers on your profile that vanish again after some weeks.

with derek & the team it was something completely else. the followers are real and they stayed, even after instagram did some big account deletings my people were still there.. so for me that was the proof it is legit.

what i love the most is the support. everything runs over whatsapp and derek even sends me voice messages to explain things, he gets back to me on the weekends and takes the time to answer every little question. seems like a really cool guy and not some faceless company.

if you make music or a dj and want real growth for your page, i can only recommend them.. all the best to derek & the whole team 🙏

If I could rate them with 10 stars, I would. Stellation Media has been supporting my business since the beginning of it. I had grown more than 5k fans in just a few months and I already see positive results in my business because of it.
Also, their support is great and always helped in everything needed.

I only used their free trial of 2 weeks for my small analog photography account and it gave me more than 100 new followers which is +25% of what I had before and it’s all quality accounts that kept following after the trial and even though the trial is long over now I still daily get 1-8 new followers all photography/creative accounts so it’s truly been a great help on getting more recognition for my work. My DJ friends that post a list of content got thousands of quality followers so I would really recommend to try it out for yourself! 💞 thanks so much guys 🙏🏻

I get a lot of use from this platforms and if definitely worth the money. Since I've used it I've gained almost 1300 followers in 1 month and have retained them. Because you can make it to target your demographic and other creators similar to you, you get REAL people that are already interested in what you do. They are already invested in your niche and tend to stick around and also participate in your posts.

I'll say its important to delete targets that aren't working, edit your activity calendar every month or so that your page doesn't get flagged. Etc. if you stay vigilant with it this platform will help you achieve the REAL following you need.

Great product, has paid for itself time and time again and I wouldn't recommend a different software for social media!

I signed up to use Stellation and the payment didn't go through on their end. I've emailed three times with only pre-programmed messages that have nothing to do with my queries. I am actually very grateful the payment didn't go though due to the low ratings I am seeing! I did call my bank and there is nothing wrong on that end, the online system doesn't seem to work with trying to contact their support or payments.

I found this software to be very confusing to use. For example it will ask you to provide 'targets' (hashtags of target interest groups for example 'style' or 'teddy bears') and save them, which you can do (or so you think) but they are not actually saved. When you enter targets for consideration the software will show you that some of them are not considered effective. The software suggests removing ineffective targets. I believed that I was 'saving' the good targets, and then clearing the ineffective targets. BUT! When you are instructed to 'clear targets', it actually deletes ALL the targets including the ones that work that you believed that you had saved. It's a big time waster. You have to manually save the 'good' targets in an independent spreadsheet (I used Excel) and then upload the 'good' targets and NEVER 'clear' targets, which wipes out all your work. The software is very slow. I spent an entire 8 hours working on effective hashtags and was not finished.

There customer support is not the best they claim they respond within 3 hours but they can’t even answer a simple payment inquiry question. They state they accept visa but I kept getting an unsuccessful purchase error message after inputting my information several times and it was the correct information at that. You guys want clientele but that’s a bad way to start off not responding to a simple inquiry

Update : I updated the rating but I still won’t give a 5 because I haven’t been given an update on when site will be available

Update

Derek G from the marketing department reached out to me and we figured out a way to fix things with my account. He was also able to refund me from the times the app wasn’t working and even upgrade me to the rockstar package. Although things did not completely turn out how I’d hope, it did end up being a better experience because his customer service was on point. So I am changing my review to 4 out of 5 stars.

I have been using stellation media for almost 2 weeks now and its been nothing but issues for me. I have contacted them multiple times only to wait days for them to respond when it says on their website that they respond within 24hrs. Their program so far is crap and they aren't doing much to help out. By the time we figure this out I will prob be 3 weeks into my monthly subscription and would have wasted all that money. I mean what type of service is this!?!

I have been having problems with the follow/unfollow function. It is supposed to follow 25 people/day then 7 days later start unfollowing 25 people/day. Why is it that 7 days into their software it has only followed like 20 people. Well I'll tell you why, the program is following 20-25ppl/day then unfollowing the same 20-25 people that same day, which is not giving the people time to even see the follow and respond back with a follow on my page. Their software is botched! Oh and another thing, I muted all the people that I follow and why are they still showing up in my stories and feed when everything is muted.

Stellation Media, your customer service is terrible and I expected a lot more from you guys! If you state something on your website I expect it to work/function as described especially when you are charging asinine monthly fees. Stop with the false advertisement just to get new customers, it is wrong and unethical!

As others reported, customer service is AWFUL. The customer support rep (Marc) could care less about you or your business.

They decided to cancel PayPal payments and even though my accounts were paid in full - they deleted them as a result. I spent two weeks going back and forth with Marc about rectifying this. He simply did not care! He offered me no discount or anything, so I ended up losing 3 weeks of my subscription.

As for the service itself, it's ok but VERY spotty. Not as spotty as Marc's lack of customer service skills, but still pretty bad. Theres a few other companies that perform far, far better than Stellation (Ektora is one of them) and they have way better customer service.

Hey Stellation, people like Marc give your company a terrible name. Shaun was a far better account manager, maybe try finding someone like him to replace Marc? You'll stop losing business that way.

EDIT: How cringeworthy is it that Marc pats himself on the back for his own customer service? That should tell you everything you need to know.

This issue has NOT been resolved. They stole $35 from me and took days to respond (as others noted). The customer service is terrible - point blank. HIGHLY suggest finding another company. I will be doing a full blog write up on this awful experience and how atrocious Marc is at dealing with customers. Stay tuned.

Hi - i am writing this review as i have been a client for several months. the customer service is amazing, marc is extremely helpful and has went above and beyond for me every email and live chat i encountered with him. the service has been working great the last 2 months there was downtime during the election but things have been great since then. i know sometimes it might be down for a day or two but thats what you get with automation. you have to deal with it and know the team will fix it and you can grow your account. i have tried other companies and they get back to your emails every 2 or 3 days and its frustrating.

one of the last companies out there that actually work. would recommend.

In terms of customer service & simply being good people, I absolutely cannot speak highly enough of this group. They bent over backwards to accommodate requests that most would dismiss. Thank you so much, guys. I look forward to working with you for years to come in the future!