A shoe retailer trying to jump on the scalper train! Getting sick of everyone wanting to scalp pokemon and they think 3 times the price is reasonable. Avoid them and let them sit on product until they... Voir plus
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Lisez les avis des autres
Ordered Ugg tazz chestnut on Tuesday night and received today. Absolutely LOVE them. Perfect fitting, great packaging, no issues while ordering or when delivered. Kept up to date with shipping etc.... Voir plus
Wow! As soon as I purchased I realised I had made an error, so I emailed James and within minutes he had replied saying he had adjusted the order saying it would be sent the following day and u should... Voir plus
Ordered Nike Air Max 95 Baltic Blue trainers with only a few days to go to Christmas. These were sold out in most places. I wasn't sure if I had done the right thing and reached out to SteppedIn c/o J... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
High End Fashion Retailer Providing An Exclusive and Excellent Service To Its Customers.
Coordonnées de contact
Royaume-Uni
- steppedin.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Pointless
Unfortunately a waste of time. Ordered Hoka Bondi 9 and no update on delivery so I sent a message asking where my trainers were and I got back a refund notice. Hoka gone from website and apparently they cannot complete orders due to supply issues. Pointless and still not received refund and my event I needed to trainers for has passed.
Of course I won't buy from them again. Went to Hoka website and ordered the pair I wanted and they were in stock and got 10 % discount. 2 days delivery.

Réponse de SteppedIn
Exceptional service
Exceptional service! James emailed me after 8 p.m., promised next-day delivery, and absolutely delivered on his word. His conviction and reliability really stood out. Trainers arrived right on time and are top quality. Couldn’t be happier!
— Alan
I’d never heard of nor used this…
I’d never heard of nor used this website before so was dubious, despite the good reviews.
I placed an order for a product I was struggling to get elsewhere and they arrived next day, less than 24 hours from ordering. The box and outer packaging was fully intact but I still felt the need to double check things, the sku on the shoe and box both matched each other as well as the detail of the actual product online. I’m delighted with this service and my item and will definitely use them again.
Wow Great customer service
Wow! As soon as I purchased I realised I had made an error, so I emailed James and within minutes he had replied saying he had adjusted the order saying it would be sent the following day and u should receive it within the next 24hours - which I did. Great product with excellent customer service. I would definitely recommend this company. Support small businesses.
Excellent seller,trainers are very nice…
Excellent seller,trainers are very nice lovely fit no complaints will definitely be ordering more keep up the good work!
I ordered the UGG Ultra Mini from…
I ordered the UGG Ultra Mini from Stepped In UK and I’m really happy with my purchase. The shoes are authentic, arrived quickly, and the quality is amazing. The fit is perfect and they’re super comfortable. Great service overall! I’ll definitely order from here again!
Great service and super helpful team
Great service and super helpful team! Defo recommend these guys 👊
Emails me 5 days after I’ve placed the order to tell me my size is not in stock
Emails me 5 days after I’ve placed the order to tell me my size is not in stock.
These were meant for my holiday and I will likely not have time to find an alternative now.

Réponse de SteppedIn
Unreal service
Unreal service! Had to exchange my order for a bigger size! James helped me instantly to sort this as soon as possible as I had to go holiday! Amazing service and great products!

Réponse de SteppedIn
Great Experience
I’m always wary purchasing from an online company, new to me. I checked where I could, and the reviews on Trustpilot were very comforting. Without going over the top, my experience of the firm, and, in particular, James, couldn’t have been better. I would recommend, unreservedly.
A bit apprehensive at first but outstanding service
I wasn't sure at first in regards to this website as I had not heard if it before. My son wanted these specific trainers that weren't avaliable at the shops any longer. I ordered them. We had to wait a week as they were imported from America. The min they came into this company they were dispatched out next day ! Absolutely fantastic service and would highly recommend them.
Outstanding service
Baught a pair of trainers for my son for school, hadn’t realised they were something rare and ordered. Was advised they were shipping internationally and unfortunately had to cancel the order due to my own last minute ordering but I do appreciate the understanding, service and quick resolution. Will definitely be back!
Absolutely amazing customer service
Absolutely amazing customer service, super friendly and efficient and even super speedier delivery which was amazing as this was a last minute birthday request from my daughter!! Would thoroughly recommend to everyone!! Thank you heaps James! 😊😊😊😊😊
Trainers were a little more expensive…
Trainers were a little more expensive than some sights but I can’t fault the company, asked advice about size fittings and had a prompt reply, arrived well packaged and speedy delivery and more importantly my grandson loves them.
This man is a legend very helpful and…
This man is a legend very helpful and answers any questions you have extremely fast
I’ve had 5 or 6 pairs of him and always good 10/10 in every way
Quality Service
Ordered the shoes Sunday, they was at my door by the Wednesday. Quality service 😎👌
Excellent
Very easy to use website, excellent service, good selection of top quality products, fast delivery.
This site is genuine and brilliant perfect delivery and answered emails can't fault them shop again 100,%
They were brilliant with me and really helpful aye will shop again with this site 100% genuine folks spot on
Brilliant customer service
Received trainers in perfect condition, would defo use website again, emailed james about delivery and he responded straight away brilliant customer service
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