Went to Sterling Home in Bridge of Don looking for some lights and ended up with a sofa. We seen it before and it was discontinued and lovely. The salesperson Catherine, spoke to us and without being... Voir plus
Établissement
Changer d'établissement40 Denmore Road, Bridge of Don, AB23 8EF Aberdeen, Scotland, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent customer service from Catherine who was polite and attentive. She was able to answer the majority of my queries but sought assistance from her manager who kindly assisted. No complaints a... Voir plus
L'entreprise a répondu
Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... Voir plus
L'entreprise a répondu
Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de revêtements de sol
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de matelas
Écrit par l'entreprise
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Coordonnées de contact
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, Royaume-Uni
- 01224 704250
4,8
Excellent
780 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sterling Furniture Aberdeen
Sterling stock a good range of house furniture and home wares at varying prices. My wife and I visited the Aberdeen store on 4th April 2026 to purchase new furniture items for our living room where we met and was assisted by Catherine, one of the customer service advisors. She was extremely helpful and very pleasant. We never felt rushed and Catherine took time to explain the pros and cons of the various ranges of furniture. During general conversation we learned that she only joined the sales team two weeks previously. That said, she was very professional and knowledgeable. Well done Catherine, you are a credit to Sterling and made the whole experience very enjoyable. Thank you for your assistance.
4 avril 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hi Len,
Thank you so much for taking the time to share your lovely feedback.
We are delighted to hear that you and your wife had such a positive experience while choosing new furniture for your living room.
We’re especially pleased to hear that Catherine made such a strong impression. It’s wonderful to know she provided friendly, knowledgeable, and unhurried support, and that her dedication helped make your visit enjoyable. For someone who has only recently joined our team, this is truly outstanding feedback. We will ensure that your kind words are passed on to her—she will be thrilled to hear them.
Thank you again for choosing Sterling Home Aberdeen, and we look forward to welcoming you back in the future.
Kind Regards
The Sterling Home Team
Elise was very helpful.
Elise was very helpful whilst I choose my outdoor furniture.
My son was with me who is severely affected by Autism and she let him try out the chair and table.
She demonstrated fully how it was assembled and could not have been more helpful.
She told me it was free delivery over the Easter weekend and about the offers available.
I wouldn’t go anywhere else now.
Thank you Elise.
You are a star. 🤩
3 avril 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hi Shona,
Thank you so much for your wonderful comments and feedback.
We’re delighted to hear that Elise made your visit such a positive experience. She takes great pride in providing helpful, patient and knowledgeable service, and it’s lovely to know her support made a real difference while you were choosing your outdoor furniture.
We’re especially pleased that both you and your son felt comfortable in store, and that Elise was able to walk you through the products, offers and assembly so clearly.
Your kind words mean a lot to us, and we truly appreciate you taking the time to share them. We’ll make sure Elise sees your message — she’ll be over the moon!
Thank you again for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Thanks to Matt for his service
Matt was extremely helpful assisting us with our purchase. He was informing about our options, good humored and pleasant.
4 avril 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hi Mrs McBain,
Thank you so much for your lovely feedback.
We’re delighted to hear that Matt provided such helpful, friendly service and made your purchase experience a positive one. We’ll be sure to pass your kind words on to him.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Great Experience in store
We had a fantastic experience with Stirling Home Furniture in Aberdeen when purchasing our sofa and chairs. From start to finish, everything was smooth and enjoyable.
A special mention has to go to Catherine, who was incredibly helpful, knowledgeable, and patient throughout the process. She took the time to understand exactly what we were looking for and offered great advice without ever being pushy.
The furniture appears excellent in store, and we’re confident it will look just as great in our home. We also really appreciated the flexibility with delivery dates, which made the whole process much less stressful.
We’re now very excited for everything to arrive!
Highly recommend Stirling Home Furniture, and if you can, ask for Catherine — she made all the difference!
4 avril 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
HI Samuel,
Thank you so much for taking the time to share your wonderful feedback!
We’re delighted to hear that you had such a positive experience at Sterling Home Furniture Aberdeen. It’s fantastic to know that the process felt smooth and enjoyable from start to finish.
Catherine will be thrilled to hear your kind words. She takes great pride in helping customers find exactly what they’re looking for, and it’s lovely to hear that her knowledge, patience, and friendly approach made such a difference to your visit.
We’re also glad the delivery flexibility was helpful — we always aim to make things as stress-free as possible. We’re just as excited for your new furniture to arrive and hope it looks perfect in your home.
Thank you again for your recommendation — it truly means a lot to us.
Kind Regards
The Sterling Home Team
Happy customers
Donald, our sales assistant, was friendly and knowledgeable and answered all of our questions. Nothing was too much trouble. He was especially patient while we pondered over which colour of suite to choose. He is an asset to the company and made our shopping experience very pleasant.
4 avril 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hi Susan,
Thank you so much for your wonderful feedback.
We’re delighted to hear that Donald provided such friendly and knowledgeable service during your visit. He always strives to make our customers feel supported, so it’s great to know his patience and guidance helped make your decision easier.
We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your kind words to Donald. We hope you enjoy your new suite, and we look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Aberdeen
Kind Regards
The Sterling Home Team
Elise, great assistant
Elise, What a helpful sales assistant. Knowledgeable and attentive without being pushy. Good price point for the furniture and added bonus of free delivery.
3 avril 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hi Carol,
Thank you so much for your kind words and feedback.
We’re delighted to hear that Elise was able to provide you with a knowledgeable and attentive experience. We’ll be sure to pass along your lovely comments to her.
It’s great to know you found the furniture at a good price point, and we’re glad the free delivery added to your satisfaction.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
All staff very helpfull and attentive…
All staff very helpfull and attentive in particular Marc
3 avril 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hi Robert,
Thank you so much for your lovely feedback.
We’re delighted to hear that you found all our staff helpful and attentive. Your special mention of Marc is greatly appreciated — we’ll be sure to share your comments with him.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
We were helped by Catherine at the…
We were helped by Catherine at the Bridge of Don store and she was excellent in every way. Great products and very good service from all customer touch points, including Jason, the manager. Highly recommended.
3 avril 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hello,
Thank you so much for taking the time to leave feedback.
We’re delighted to hear that Catherine provided excellent service during your visit to our Bridge of Don store. She will be thrilled to know her support made such a positive impression.
We’re also very pleased that you found our products to be of great quality and that Jason, along with the rest of our team, contributed to a smooth and welcoming experience.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Friendly and knowledgable staff…
Friendly and knowledgable staff throughout the store. The salesman gave us plenty of time and information to enable us to make our choice.
18 février 2026
Réponse de Sterling Home - Aberdeen
Hi Richard,
Thank you for your wonderful feedback!
We’re delighted to hear that you found our staff friendly and knowledgeable throughout the store.
It’s great to know the salesman gave you time and information to help you make the right choice.
We truly appreciate you taking the time to share your experience, and we hope to see you again soon!
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Incredibly helpful & patient
Incredibly helpful & patient. Was happy to answer all our queries. We were very grateful for his assistant
31 mars 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Good Morning
Thank you so much for your lovely feedback.
We are really glad to hear you had such a positive experience in our Sterling Aberdeen store and we appreciate you taking the time to share this experience with us.
Kind Regards
The Sterling Home Team
Helpful and knowledgeable staff.
Helpful and knowledgeable staff in the flooring department. Kirsty who helped with choice, Andrew the estimator and Arianne who completed the sale were all very pleasant and helpful.
31 mars 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hello Joan,
Thank you so much for sharing your experience with us.
We’re delighted to hear that you received such great service from our flooring team.
We are really pleased that Kirsty, Andrew, and Arianne were all helpful, knowledgeable. We will make sure your kind comments are passed along to them — feedback like this means a great deal to our team.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Sales assistant Ryan was happy to let…
Sales assistant Ryan was happy to let us browse. No hard sale which was a delight. Thanks for your help and expertise Ryan.
30 mars 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hi Susan,
Thank you so much for your lovely feedback.
We’re delighted to hear that Ryan made your visit relaxed and enjoyable. We’ll be sure to pass on your kind words to him — he’ll be thrilled to know he made such a positive impression.
Thank you for choosing Sterling Home Aberdeen and we hope to see you again.
Kind Regards
The Sterling Home Team
Good choice of mattresses delivery not so
Good choice of mattresses and son is delighted with it. Only thing to disappoint was the delivery day, asked the saleman if I could get a Monday or Tuesday as other days are hit and miss and was told that would be no problem but they only deliver Wednesday or Friday which was no use as my wife had a course that week so had to take the day off. Otherwise can't fault them
26 février 2026
Réponse de Sterling Home - Aberdeen
Hi Mark
Thank you for taking the time to share your feedback we’re really pleased to hear your son is delighted with his new mattress!
We’re sorry to learn about the confusion around the delivery days. Our aim is always to give clear and accurate information, and we apologise that this didn’t happen in your case. We understand how inconvenient it can be to take time off at short notice, and we appreciate your patience.
If there’s anything more we can help with, please feel free to get in touch. Thank you again for choosing us, and we hope the mattress continues to be a great comfort.
Kind Regards
The Sterling Home Team
Beautiful service Jonas
We had an amazing experience today and was fully assisted by Jonas when we were looking for a new bed.
He was extrememly helpful and polite and found us an amazing bed at a great price. Would highly recommend Jonas and his manager
29 mars 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hi Carole
Thank you so much for your lovely review.
We’re delighted to hear that you had such a positive experience in store and that Jonas was able to assist you in finding the perfect bed at a great price.
Your kind words about his helpfulness and professionalism mean a great deal to us, and to Jonas, who will be thrilled to know he made such a difference.
We also really appreciate your recognition of his manager. Providing excellent service is always our priority, and feedback like yours truly encourages the team.
Thank you again for choosing Sterling Home. We hope you enjoy your new bed, and we’re always here if you need anything in the future!
Kind Regards
The Sterling Home Team
Great professional job by Catherine
Great professional job by Catherine. Very helpful with our order for tables and chairs. Thanks.
29 mars 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hi Philip
Thank you so much for your kind feedback!
We’re delighted to hear that Catherine was able to assist you with your tables and chairs order. We truly appreciate your support and look forward to helping you again in the future.
Kind Regards
The Sterling Home Team
Kirsty helped us a great deal to choose…
Kirsty helped us a great deal to choose a carpet to coordinate with a suit we ordered. Many thanks.
29 mars 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hi David
Thank you so much for your kind review. We’re delighted to hear that Kirsty was able to help you find the perfect carpet to coordinate with your suit.
We’ll be sure to pass along your thanks, she’ll be thrilled to hear it.
Thank you for choosing us and if there’s anything more we can help with, please don’t hesitate to get in touch.
Kind Regards
The Sterling Home Team
Fantastic
Extremely pleased with our visit to Sterling Aberdeen Branch. Amazing range to choose from and all staff were incredibly helpful. Big thank you to Aaron who answered all of our questions and helped us with a quick pain free order.
28 mars 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hi Emma
Thank you so much for your wonderful review!
We're delighted to hear you had such a positive experience at our Sterling Aberdeen branch. It’s great to know you enjoyed the range available and found our team helpful throughout your visit.
A special thank you for mentioning Aaron, we’ll make sure your kind words are passed on. We're thrilled he was able to make your order quick and stress-free.
We really appreciate you taking the time to share your feedback and look forward to welcoming you again in the future!
Kind Regards
The Sterling Home Team
Réponse de Sterling Home - Aberdeen
Hi Stephen
Thanks so much for your kind words. We aim to keep things simple and transparent, so it’s great to know that came across.
Please don’t hesitate to get in touch if you need further support and thank you for choosing us!
Kind Regards
The Sterling Home Team
Réponse de Sterling Home - Aberdeen
Hi Alex
Thanks so much for your kind words. We aim to keep the sales process as swift and efficient as possible so it’s great to know that this came across.
Please don’t hesitate to get in touch if you need further support and thank you for choosing us!
Kind Regards
The Sterling Home Team
Very helpful staff
We were served by Catherine in your Aberdeen branch yesterday. We purchased a dining table and four chairs. We were very impressed with Catherine, who told us she had just recently started to work there. She was knowledgable, helpful and pleasant.
26 mars 2026
Avis spontané
Réponse de Sterling Home - Aberdeen
Hi Joyce
Thank you very much for sharing your lovely feedback.
We’re delighted to hear that you had such a positive experience in our Aberdeen branch, and that Catherine made such a great impression.
It’s wonderful to know she was so helpful and pleasant during your purchase.. We will make sure your kind words are passed on to her and Jason, the store manager — it will mean a lot.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.