Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... Voir plus
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Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... Voir plus
L'entreprise a répondu
We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds. Our assistant Evija Rube was first class. Knowledgeable about the products, had excell... Voir plus
L'entreprise a répondu
Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes. Sharon was very patient and nothing was... Voir plus
L'entreprise a répondu
Absolutely amazing store . Every department is beautifully presented and a vast choice of furniture available . Amy was wonderful and went the extra mile sorting out our purchase . Sterling Home great... Voir plus
L'entreprise a répondu
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, Royaume-Uni
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A répondu à 98 % de ses avis négatifs
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Very helpful member of staff and easy to order. Delivered quickly too.
Friendly knowledgeable staff member that took the time to explain. Thank you Barry!
Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones
Found the experience friendly and professional
Very good selection of quality furniture
Staff extremely helpful and knowledgeable
Delivery easy to arrange once we were given a date to pick up our old furniture
A special thanks to Scott in sales

Réponse de Sterling Home - Tillicoultry
Staff were so accommodating, even when I changed my mind to another sofa last minute.

Réponse de Sterling Home - Tillicoultry
Fabulous customer service and great range of sofas
Lauren Grant was especially helpful. Sterling are lucky to have her

Réponse de Sterling Home - Tillicoultry
We had the most amazing service from Elijah Rube who helped us buy. New mattress for my elderly friend
She was kind and very understanding. Very supportive and helpful.

Réponse de Sterling Home - Tillicoultry

Réponse de Sterling Home - Tillicoultry

Réponse de Sterling Home - Tillicoultry
Absolutely amazing store . Every department is beautifully presented and a vast choice of furniture available . Amy was wonderful and went the extra mile sorting out our purchase . Sterling Home great 5 star customer service , all staff were friendly and welcoming .

Réponse de Sterling Home - Tillicoultry
Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes.
Sharon was very patient and nothing was too much trouble.
As we were unsure on our sizes, she sent us a quote with details that we could access later at our convenience.
Once home, I had several follow up questions and called the garden centre a number of times. Every time, Sharon called me back and went out her way to find out answers to my questions.
The follow up for process from her has also been very pleasing.
This experience has left a favourable impression.
Sterling this is excellent customer service that you should be proud.
Sharon, thank you ☺️

Réponse de Sterling Home - Tillicoultry
Very attentive and friendly service! Especially Finlay and Evija! They helped us pick the perfect pieces for our new home! Thank you for the excellent service. We will be back.

Réponse de Sterling Home - Tillicoultry
We recently visited the Tillicoultry store to look at sofas and ended up purchasing a Himolla suite. I have to say that Elaine was absolutely fantastic throughout the whole process.
She was extremely knowledgeable about the Himolla range and clearly knew the products inside and out. We had a lot of questions, particularly around the different options and specifications, and Elaine was able to answer everything clearly and patiently. When she didn't have an immediate answer, she went the extra mile to find out for us by contacting the rep or the factory.
What really stood out was her approach to selling. She was friendly and helpful without ever being pushy. She seemed to know exactly when to leave us alone to discuss things and when to step in and offer advice or information. That made the whole experience relaxed and enjoyable rather than feeling like we were being pressured into a purchase.
Elaine is exactly the sort of salesperson you want when making a significant purchase. Her knowledge, patience and genuine willingness to help made a real difference to our experience.
A big thank you to Elaine and the team at the Tillicoultry store. We would have no hesitation in recommending them.

Réponse de Sterling Home - Tillicoultry
Lots of choice and staff friendly and helpful. Especially Lauren.

Réponse de Sterling Home - Tillicoultry
Beautiful shop ! Attentive and knowledgeable staff , great customer service . Highly recommend .

Réponse de Sterling Home - Tillicoultry
We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds.
Our assistant Evija Rube was first class. Knowledgeable about the products, had excellent customer service, allowed us time to decide between options and gave us great suggestions. We can honestly say she has probably been one of the best sales assistants we’ve ever had and it made our purchase a pleasurable experience.

Réponse de Sterling Home - Tillicoultry

Réponse de Sterling Home - Tillicoultry
The staff we dealt with in both the furniture and carpet dept were extremely helpful (Elaine Sharpe &Steven McKelvie). We are still to take delivery of our purchases so can't comment further

Réponse de Sterling Home - Tillicoultry
Great Staff all very helpful. Sale prices good. Store wonderful for choice and eating. Will be back for all our needs

Réponse de Sterling Home - Tillicoultry
Staff were polite, rather a long wait for item ordered. Did not appreciate being forced into large amount charged for delivery, after nearly not ordering they said we could just have delivery and not all packaging removed, we are capable of doing this and don’t require anyone to do it whilst being made to pay, then the hard sell of protection, this adds hundred of pounds to your order, all I wanted was the sofa not added extras, just hope it gets delivered on time and is in perfect condition

Réponse de Sterling Home - Tillicoultry
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