Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... Voir plus
L'entreprise a répondu
We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds. Our assistant Evija Rube was first class. Knowledgeable about the products, had excell... Voir plus
L'entreprise a répondu
Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes. Sharon was very patient and nothing was... Voir plus
L'entreprise a répondu
Absolutely amazing store . Every department is beautifully presented and a vast choice of furniture available . Amy was wonderful and went the extra mile sorting out our purchase . Sterling Home great... Voir plus
L'entreprise a répondu
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sophie was excellent- very knowledgeable and practical- she gave us time to look around without hoovering but was there when we needed her advice.

Réponse de Sterling Home - Tillicoultry

Réponse de Sterling Home - Tillicoultry
Every member of staff who I dealt with was extremely professional, helpful and knowledgeable. Donna in hall 5 called me to advise the sofa I was looking to buy had gone on sale and she would be able to assist me with ordering it. When I returned the next day Michael her manager was there to assist with the purchase. Unfortunately I didn’t buy it but had the chance to look through the outlet department, I found the perfect sofa for my lounge. Ryan was on hand to answer all my questions re the reasons why it was in outlet and was able to process my order with a 7 day delivery !! Amazing 🤩 I also purchased the fabric care plan and left the store with a super cleaning kit. I will not hesitate to return to the store to purchase more items for my home. Many thanks to all who served me.

Réponse de Sterling Home - Tillicoultry
Lovely staff- Lauren Grant- Identified the perfect chair for us after we gave her a briefing, and helped show us the difference fabric available. A pleasure to deal with and helped the whole experience seamlessly.

Réponse de Sterling Home - Tillicoultry
Purpose of Visit: To choose a new 3 Piece Suite.
Excellent Service from the salesman, Mr Gerry Watson (Hall 2 - Tillicoultry Store).
No patter; No Hassle.
Just honest / genuine guidance & advice from a very polite & knowledgable guy who is a credit to his company in general & to himself in particular.
Freedom to browse in a nice & relaxed ambience and the benefit of expert advice, when needed resulted in a very pleasant & enjoyable experience.
Will definitely make further visits to this store again in future and would certainly have no hesitation in recommending Sterling Furniture to family & friends.

Réponse de Sterling Home - Tillicoultry
We were very impressed by the staff at Sterling’s Tillicoultry store. Everyone we spoke to throughout the store was really friendly and helpful without being pushy. This all helped make the purchase of our new sofa a very pleasant experience. A special mention is deserved for Nikki, who helped us with our purchase.

Réponse de Sterling Home - Tillicoultry
Sales assistant was very responsive to my requirements and provided a good demonstration of the product which I then ordered. A bit disappointed by lead time for delivery.

Réponse de Sterling Home - Tillicoultry
Wide range of furniture to choose from and well displayed.
Karen Duncan showed a good knowledge of the products, had a friendly manner and we didn’t feel pressured into making a purchase.

Réponse de Sterling Home - Tillicoultry
The experience of purchasing the sofa was very easy , pity five months later still haven’t taken delivery of the sofa

Réponse de Sterling Home - Tillicoultry
We were looking to buy new electric recliner chairs. All the staff we spoke to were helpful however we ended up in the Himola dept and Elaine Sharp helped us. She was knowledgeable, not at all pushy and explained everything clearly. We went ahead with the purchase and are now looking forward to getting our new chairs in the coming weeks

Réponse de Sterling Home - Tillicoultry
Delivered early and without any fuss or drama. Good follow up too.

Réponse de Sterling Home - Tillicoultry
Salesman, Barry, was very helpful, took us through the process with ease. Never felt pressured at any time.

Réponse de Sterling Home - Tillicoultry
Conor was helpful without being pushy, advised us on the chairs we were interested in as to the type, price and styles available along with the delivery time for the various manufacturers.

Réponse de Sterling Home - Tillicoultry
Finlay, the sales advisor who assisted us, was extremely helpful throughout the process. He carefully checked all measurements, was very thorough during the ordering stage, and clearly explained how everything would work — including the deposit, expected waiting time, final payment, and delivery options. This attention to detail ensured we were able to get exactly what we were looking for with complete confidence.
Communication between ordering and delivery was excellent, keeping us updated throughout. We are absolutely delighted with our purchase and would happily recommend Sterling Furniture based on the service we received.

Réponse de Sterling Home - Tillicoultry
I visited Sterling in Tillicoultry with my elderly mum. We were just browsing to view a purchasing a new suite. Mum couldn't find anything comfortable for her short frame with a matching footstool as she has lymphedema and has to keep her legs elevated.
Lauren Grant, from the store, approached us and her service and advice from start to finish was excellent. She talked us through the Celebrity rise and recliner range. Not only did she recognise mum's needs but she took the time to demonstrate and teach mum to use the remote etc. and then explained that because of mum's health issues that she could benefit from the not paying tax on the order. All of this was done with a warm, friendly, professional manner. Never at any point did we feel pressured. We returned to Sterling and completed the order and paperwork yesterday. Lauren made sure she was there to do this with us. Lovely staff and excellent service.

Réponse de Sterling Home - Tillicoultry
Welcome was warm and helpful. Staff knowledgable and friendly.

Réponse de Sterling Home - Tillicoultry
Lovely day trip as we are not local to the store
Served by Karen Duncan who took the time to listen and accommodate or list of requirements for table and chairs
Great selection of furniture and any staff member we had any interaction with was very pleasant and helpful
Tea room area was very clean and appeared good value for money

Réponse de Sterling Home - Tillicoultry
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.