Sterling Home Avis 

4 000
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Good variety of sofas and armchairs all available to sit and try out Good range of colours and fabrics though salesman did not know full range of options but was able to find out

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great customer service, spent a lot of time helping me with choice of chair +footstool I purchased. Plenty choice in store. Delivery men were excellent, very nice 2 guys.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Magasin de revêtements de sol
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Magasin de matelas

Écrit par l'entreprise

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


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4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(4 000)

1 150 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The staff are so helpful and nothing is…

The staff are so helpful and nothing is a bother to them. Gerry gave a lot of information regarding the sofa and chair I picked and Steven in carpets was good showing me all the different samples etc.

2 août 2026
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Réponse de Sterling Home

Hi Christine,

Thank you for your wonderful feedback.

We're delighted to hear that you found our team so helpful and that Gerry provided you with plenty of information to help you choose the right sofa and chair.

It's also great to know that Steven was able to assist you with the carpet samples and help you explore the different options available.

We'll be sure to pass your kind comments on to both Gerry and Steven, who will be pleased to know they made your shopping experience a positive one.

Thank you for choosing Sterling Home , and we look forward to welcoming you back again in the future.

Kind Regards,
The Sterling Home Team

Noté 5 sur 5 étoiles

Purchase of mattress

The selection of mattresses available to see and try made all the difference.
Salesman, Jonas Law was very knowledgable and a pleasure to deal with.
All up, it was a great experience and we are happy to recommend Sterling based on this.

2 juillet 2026
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Réponse de Sterling Home

Hi Peter,

Thank you for your wonderful feedback.

We're delighted to hear that the opportunity to see and try our range of mattresses helped you find the right choice.

It's especially pleasing to hear your kind words about Jonas. We'll be sure to pass on your comments, and we're glad his knowledge and friendly service made your experience so enjoyable.

Thank you for choosing Sterling and for recommending us. We hope you enjoy your new mattress, and we look forward to welcoming you back in the future.

Kind Regards

The Sterling Home Team

Noté 5 sur 5 étoiles

Excellent service

Michael the Sales Manager is our go to, we really trust him as he is so knowledgeable and he is super helpful when it comes to making the right decisions, your never rushed or pushed towards a particular brand he also has a very welcoming and friendly approach. There’s nowhere else that offers the same level of customer service, although personally I prefer the old layout in the stores, please don’t make my more ‘big’ changes in-store as it’s already lost some of its signature & much loved ‘Sterling’ look.

2 août 2026
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Réponse de Sterling Home

Hi Jane,

Thank you for your wonderful feedback.

We're delighted to hear that Michael has earned your trust through his knowledge, helpful advice, and friendly, no-pressure approach. We'll be sure to share your kind comments with him.

We also appreciate your honest feedback regarding the store layout. It's valuable to hear from long-standing customers, and we'll pass your comments on to the relevant teams. We understand how important the unique Sterling look and feel is to many of our customers and are grateful that you've taken the time to share your thoughts.

Thank you for your continued support, and we look forward to welcoming you back to Sterling Home soon.

Kind Regards

The Sterling Home Team

Noté 5 sur 5 étoiles

Very attentive and friendly service

Very attentive and friendly service! Especially Finlay and Evija! They helped us pick the perfect pieces for our new home! Thank you for the excellent service. We will be back.

16 août 2026
Avis spontané
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Réponse de Sterling Home

Hi Pragathee,

Thank you for your wonderful feedback!

We’re delighted to hear that Finlay and Evija provided such attentive and friendly service and helped you choose the perfect pieces for your new home. We’ll be sure to pass on your kind comments to them, as we know they’ll be thrilled to hear them.

Thank you for choosing Sterling Home Tillicoultry and we look forward to welcoming you back again soon!

Kind Regards

The Sterling Home Team

Noté 5 sur 5 étoiles

Excellent service from Elaine at Tillicoultry

We recently visited the Tillicoultry store to look at sofas and ended up purchasing a Himolla suite. I have to say that Elaine was absolutely fantastic throughout the whole process.

She was extremely knowledgeable about the Himolla range and clearly knew the products inside and out. We had a lot of questions, particularly around the different options and specifications, and Elaine was able to answer everything clearly and patiently. When she didn't have an immediate answer, she went the extra mile to find out for us by contacting the rep or the factory.

What really stood out was her approach to selling. She was friendly and helpful without ever being pushy. She seemed to know exactly when to leave us alone to discuss things and when to step in and offer advice or information. That made the whole experience relaxed and enjoyable rather than feeling like we were being pressured into a purchase.

Elaine is exactly the sort of salesperson you want when making a significant purchase. Her knowledge, patience and genuine willingness to help made a real difference to our experience.

A big thank you to Elaine and the team at the Tillicoultry store. We would have no hesitation in recommending them.

2 août 2026
Avis spontané
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Réponse de Sterling Home

Hi Alan,

Thank you for taking the time to share such great feedback.

We’re delighted to hear that Elaine made your experience at our Tillicoultry store so enjoyable. Her extensive product knowledge, dedication to finding the right information, and customer-focused approach are qualities we value highly, and it’s wonderful to know they helped you feel confident in your Himolla suite purchase.

Your kind comments will be passed on to Elaine and the rest of the team, who will be thrilled to receive your recognition. Thank you once again for choosing Sterling Home Tillicoultry.

Kind regards,

The Sterling Home Team

Noté 5 sur 5 étoiles

Staff were very helpful without being pushy

Staff were very helpful without being pushy. Very knowledgeable and made choosing furniture easier.

1 août 2026
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Réponse de Sterling Home

Hi Mrs Malcolm,

Thank you for your kind feedback.

We're delighted to hear that our team was helpful, knowledgeable, and struck the right balance by offering assistance without being pushy. It's wonderful to know they helped make choosing your furniture an easier and more enjoyable experience. We truly appreciate your comments and will be sure to share them with the team. Enjoy your new furniture! 😊

Kind Regards

The Sterling Home Team

Noté 5 sur 5 étoiles

Purchase of suite

The staff were very friendly and helpful. They made buying very easy and we were very pleased with our purchase. Would highly recommend to family and friends to go and visit.

1 août 2026
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Réponse de Sterling Home

Hi Isobel,

Thank you for your wonderful feedback.

We're delighted to hear that our team was friendly, helpful, and made your purchasing experience so easy. It's fantastic to know you're pleased with your purchase, and we truly appreciate your recommendation to family and friends. We hope to welcome you back again soon and thank you for choosing Sterling Home.

Kind Regards

The Sterling Home Team

Noté 5 sur 5 étoiles

Lady who assisted us on the day was…

Lady who assisted us on the day was great, knowledgeable and helpful

4 juillet 2026
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Réponse de Sterling Home

Hi Paul,

Thank you for your lovely feedback.

We're delighted to hear that Marion assisted you was knowledgeable, helpful, and provided such great service. We truly appreciate your kind words and will make sure your comments are shared with her and the wider team.

Thank you for choosing Sterling Home Glasgow and we look forward to welcoming you back again soon.

Kind Regards

The Sterling Home Team

Noté 1 sur 5 étoiles

Just told 2 months delay for delivery. Not happy.

Furniture ordered supposed to arrive in mid- late August, just had an email to say it will now be well into October before possible delivery. Very disappointing.

18 juillet 2026
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Réponse de Sterling Home

Hi Martin,

Thank you for your feedback.

We are very sorry to learn of the delay to your furniture order and completely understand your disappointment. We appreciate how frustrating it is to have been expecting delivery in mid to late August, only to be advised that it may now be delayed until October.

Please accept our sincere apologies for the inconvenience caused. We value your patience and will ensure your comments are shared with the relevant team as we continue to monitor your order and provide updates.

Kind Regards

The Sterling Home Team

Noté 5 sur 5 étoiles
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Réponse de Sterling Home

Hi Sheena,

Thank you for your lovely feedback.

We're delighted to hear that you found all of our staff friendly and helpful. Providing excellent customer service is our priority, and it's wonderful to know our team made such a positive impression. We really appreciate your comments and look forward to welcoming you back again soon.

Kind Regards

The Sterling Home Team

Noté 5 sur 5 étoiles

Great Service from Matt in Bridge of Don

We saw the perfect sofa and got to customise it how we wanted to. There happened to be a great deal on and Matt was so helpful. He gave us all the options and made it a very smooth process.

14 août 2026
Avis spontané
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Réponse de Sterling Home

Hi Christina,

Thank you for your wonderful feedback.

We're delighted to hear that you found the perfect sofa and were able to customise it to your exact requirements. It's fantastic to know that Matt was so helpful in guiding you through all the options and ensuring the whole process was smooth and enjoyable. We'll be sure to pass on your kind comments to him.

Thank you for choosing Sterling Home Aberdeen and we hope you love your new sofa for many years to come.

Kind Regards

The Sterling Home Team

Noté 5 sur 5 étoiles
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Réponse de Sterling Home

Hi Monika,

Thank you for your wonderful feedback.

We’re delighted to hear that our team made your experience such a positive one. It’s great to know that Sanj’s experience, helpfulness, and friendly approach made you feel comfortable throughout your visit.

We’ll be sure to pass your kind comments on to Sanj and the rest of the team. Thank you for choosing us, and we look forward to welcoming you back again soon.

Kind Regards

The Sterling Home Team

Noté 5 sur 5 étoiles

Lots of choice and staff friendly and…

Lots of choice and staff friendly and helpful. Especially Lauren.

3 juillet 2026
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Réponse de Sterling Home

Hi Marianne
Thank you for your lovely 5-star review!

We're delighted to hear that you found plenty of choice and that our team was friendly and helpful throughout your visit. We'll be sure to pass your kind comments on to Lauren. She will be thrilled to know she made such a positive impression.

We really appreciate your feedback and look forward to welcoming you back again soon.

Kind Regards
The Sterling Home Team

Noté 5 sur 5 étoiles

Good selection staff and service were…

Good selection staff and service were very pleasant and efficient

31 juillet 2026
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Réponse de Sterling Home

Hi Mary

Thank you for your kind review.

We're delighted to hear that you were pleased with our selection and that our staff provided pleasant and efficient service.

We really appreciate your custom and your feedback, hopefully, we can look look forward to serving you again in the future.

Kind Regards
The Sterling Home Team

Noté 5 sur 5 étoiles

Beautiful shop

Beautiful shop ! Attentive and knowledgeable staff , great customer service . Highly recommend .

2 juillet 2026
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Réponse de Sterling Home

Hi Lynne

Thank you for your wonderful review!

We're delighted to hear that you enjoyed your visit and found our team attentive, knowledgeable, and helpful. Providing excellent customer service is very important to us, so it's great to know we made a positive impression.

We truly appreciate your recommendation and look forward to welcoming you back soon!

Kind Regards
The Sterling Home Team

Noté 5 sur 5 étoiles

Excellent sales attendant

We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds.
Our assistant Evija Rube was first class. Knowledgeable about the products, had excellent customer service, allowed us time to decide between options and gave us great suggestions. We can honestly say she has probably been one of the best sales assistants we’ve ever had and it made our purchase a pleasurable experience.

12 août 2026
Avis spontané
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Réponse de Sterling Home

Hi Irene

Thank you for taking the time to leave such a lovely review.

We are delighted to hear that you had such a positive experience when purchasing your new beds. Evija takes great pride in providing knowledgeable, friendly, and attentive service, so it is fantastic to know that her expertise and helpful suggestions made your visit both enjoyable and stress-free.

Your kind comments have been shared with Evija and the team, and we are sure they will be greatly appreciated.

We hope you are delighted with your new beds and thank you once again for choosing Sterlings.

We look forward to welcoming you back in the future.

Kind Regards
The Sterling Home Team

Noté 5 sur 5 étoiles

We have used this company when it was Forrest Furnishings

We have used this company when it was Forrest Furnishings for many years and recently used them as Sterling Home and found the service provided is still excellent.
We found the sales and customer service very helpful and we will still be our place to go.

11 août 2026
Avis spontané
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Réponse de Sterling Home

Hi David

Thank you for your continued loyalty and support over the years, from the Forrest Furnishings days through to Sterling Home.

We're delighted to hear that you found the service to be just as excellent and that our sales and customer service teams were able to help.

It's wonderful to know that we remain your go-to destination, and we truly appreciate your recommendation.

We look forward to welcoming you back again soon.

Kind Regards
The Sterling Home Team

Noté 5 sur 5 étoiles

Great bargain.

Got there at the right time to get a bargain.

26 mars 2026
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Réponse de Sterling Home

Hi William,

Thank you for your feedback.

We're delighted you found a great bargain during your visit! We hope you're enjoying your purchase and look forward to welcoming you back again soon.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Noté 5 sur 5 étoiles

The staff we dealt with in both the…

The staff we dealt with in both the furniture and carpet dept were extremely helpful (Elaine Sharpe &Steven McKelvie). We are still to take delivery of our purchases so can't comment further

28 juillet 2026
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Réponse de Sterling Home

Hi Dawn,

Thank you for your lovely feedback.

We're delighted to hear that Elaine and Steven provided such helpful service in our Furniture and Carpet Departments. We’ll be sure to pass on your kind comments to them.

We hope you're just as pleased with your purchases when they arrive.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Noté 5 sur 5 étoiles

Great Staff all very helpful

Great Staff all very helpful. Sale prices good. Store wonderful for choice and eating. Will be back for all our needs

18 juillet 2026
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Réponse de Sterling Home

Hi Mrs McFadyen,

Thank you for your lovely feedback.

We're delighted to hear that you found our team so helpful and that you enjoyed the great sale prices, wide choice, and restaurant experience. We truly appreciate your support and look forward to welcoming you back soon.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

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