Good variety of sofas and armchairs all available to sit and try out Good range of colours and fabrics though salesman did not know full range of options but was able to find out
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Good variety of sofas and armchairs all available to sit and try out Good range of colours and fabrics though salesman did not know full range of options but was able to find out
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Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... Voir plus
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Great customer service, spent a lot of time helping me with choice of chair +footstool I purchased. Plenty choice in store. Delivery men were excellent, very nice 2 guys.
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Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... Voir plus
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For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
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The staff are so helpful and nothing is a bother to them. Gerry gave a lot of information regarding the sofa and chair I picked and Steven in carpets was good showing me all the different samples etc.

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The selection of mattresses available to see and try made all the difference.
Salesman, Jonas Law was very knowledgable and a pleasure to deal with.
All up, it was a great experience and we are happy to recommend Sterling based on this.

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Michael the Sales Manager is our go to, we really trust him as he is so knowledgeable and he is super helpful when it comes to making the right decisions, your never rushed or pushed towards a particular brand he also has a very welcoming and friendly approach. There’s nowhere else that offers the same level of customer service, although personally I prefer the old layout in the stores, please don’t make my more ‘big’ changes in-store as it’s already lost some of its signature & much loved ‘Sterling’ look.

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Very attentive and friendly service! Especially Finlay and Evija! They helped us pick the perfect pieces for our new home! Thank you for the excellent service. We will be back.

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We recently visited the Tillicoultry store to look at sofas and ended up purchasing a Himolla suite. I have to say that Elaine was absolutely fantastic throughout the whole process.
She was extremely knowledgeable about the Himolla range and clearly knew the products inside and out. We had a lot of questions, particularly around the different options and specifications, and Elaine was able to answer everything clearly and patiently. When she didn't have an immediate answer, she went the extra mile to find out for us by contacting the rep or the factory.
What really stood out was her approach to selling. She was friendly and helpful without ever being pushy. She seemed to know exactly when to leave us alone to discuss things and when to step in and offer advice or information. That made the whole experience relaxed and enjoyable rather than feeling like we were being pressured into a purchase.
Elaine is exactly the sort of salesperson you want when making a significant purchase. Her knowledge, patience and genuine willingness to help made a real difference to our experience.
A big thank you to Elaine and the team at the Tillicoultry store. We would have no hesitation in recommending them.

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Staff were very helpful without being pushy. Very knowledgeable and made choosing furniture easier.

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The staff were very friendly and helpful. They made buying very easy and we were very pleased with our purchase. Would highly recommend to family and friends to go and visit.

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Lady who assisted us on the day was great, knowledgeable and helpful

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Furniture ordered supposed to arrive in mid- late August, just had an email to say it will now be well into October before possible delivery. Very disappointing.

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We saw the perfect sofa and got to customise it how we wanted to. There happened to be a great deal on and Matt was so helpful. He gave us all the options and made it a very smooth process.

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Lots of choice and staff friendly and helpful. Especially Lauren.

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Good selection staff and service were very pleasant and efficient

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Beautiful shop ! Attentive and knowledgeable staff , great customer service . Highly recommend .

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We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds.
Our assistant Evija Rube was first class. Knowledgeable about the products, had excellent customer service, allowed us time to decide between options and gave us great suggestions. We can honestly say she has probably been one of the best sales assistants we’ve ever had and it made our purchase a pleasurable experience.

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We have used this company when it was Forrest Furnishings for many years and recently used them as Sterling Home and found the service provided is still excellent.
We found the sales and customer service very helpful and we will still be our place to go.

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The staff we dealt with in both the furniture and carpet dept were extremely helpful (Elaine Sharpe &Steven McKelvie). We are still to take delivery of our purchases so can't comment further

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Great Staff all very helpful. Sale prices good. Store wonderful for choice and eating. Will be back for all our needs

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