Storage Vault Avis 

824
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Extremely helpful and friendly communication and easy payments throughout. The site was secure, clean, welcoming, and super easy to access. We had a small outdoor unit, and our belongings (even antiqu... Voir plus

Noté 5 sur 5 étoiles

Renting a unit in the Motherwell facility for approximately six months has been a good experience. The premises are clean, the signage clear, and the range of unit sizes provides a good choice. Managi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Although the initial interaction with Storage Vault Paisley was good. It's now clear ongoing quality of service is sub-standard and provides little value for money. In the 3 months since signing up, a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Storage vault Grangemouth absolutely amazing from start to finish always available to help nothings to much trouble. Lizzie is absolutely amazing went above and beyond to help me and I honestly... Voir plus

À propos de l'entreprise

  1. Garde-meubles en libre-service

Informations provenant de diverses sources externes

With 50% off your first 2 months, we offer storage units for everyone. Storage Vault offer Self-Storage facilities in Glasgow & Paisley.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

824 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(824)

93 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent and Efficient Service

I want to commend Storage Vault in Paisley for the excellent service that I have received from them. From the moment that I entered their office, I was cheerfully greeted by Deborah and Jordan. They showed me what space was available and explained their procedures.
I am impressed with their very friendly and professional service. I had visited other storage facilities in order to make an informed decision and decided to use their services. Both Deborah and Jordan understood my anxiety and offered assurances. Their processes are streamlined and the forms were electronic and very easy to complete.
Thank you for an excellent service.

31 janvier 2024
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi Gail,

Thank you for taking the time to leave us this fantastic review on your experience with us at Paisley. We are really happy to hear both Deborah and Jordan were able to help from the enquiry process to move in and good to hear they were able to make you feel comfortable and reassured you and we are happy you decided to store with us.

It has been lovely getting to know you and we wish you all the best during your stay and if you need anything else in the meantime please let us know and we will be happy to assist.

From Deborah & Jordan team Paisley.

Noté 5 sur 5 étoiles

Excellent service from Storage vault

Deborah and Jordan have offered us excellent service, liaising with our removal company and keeping us informed about the process along the way. They were straightforward and very easy to communicate with- would highly recommend. Many thanks Sue

26 janvier 2024
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi Sue,

Thank you for taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear you have received excellent service from the team and we are pleased to hear everything was updated to you through every stage of the process.

Thank you once again for choosing to store with us we wish you all the best with the move and if you need anything else during your stay please let us know and we will be happy to assist.

From Deborah & Jordan team Paisley.

Noté 5 sur 5 étoiles

Motherwell Storage Vault

Originally enquired about storage space at Motherwell and within a few weeks I got a call back to say a unit was available. Originally spoke to Miriam on my first visit and then dealt with Stefini when I went back and she sorted all the paperwork and arrangements. I found both members of staff to be welcoming, friendly, efficient and professional and they were also happy to answer any questions and queries I had. Its nice to be greeted with a smile when you first walk into the reception area.

I’ve got this storage longterm so if any issues pop up then I’m more than comfortable to deal with both of the girls.

Thanks guys :-)

27 janvier 2024
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi John.

Thanks for taking the time to leave us such lovely feedback, much appreciated.
We are very happy we could assist you within your storage search and can continue to provide you with great customer service.

Thanks again John and pop into the reception anytime

Stefini and Miriem at Motherwell.

Noté 1 sur 5 étoiles

15% price increase with 7 days notice

Beware of their pricing mechanism - notified with 7 days notice of a 15% price increase

Unacceptable to increase a price with such little notice, particularly given the notice period in the contract to terminate is longer

Have been a loyal customer for seven months, and been understanding when they've made mistakes

One such mistake was locking me out of my own unit for a week or so. They were supposed to lock another unit, but clearly unable to follow their own internal instructions

25 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Huge thanks to Jordan and Deborah

I just want to say a big thank you to Deborah and Jordan for their help and professionalism.You have made a stressful time a lot easier and I will definitely be recommending you to friends and family.
Marie Nicolson

19 janvier 2024
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi Marie,

Thank you for taking the time to leave us this great review on your experience with us at Paisley/ We are really happy to hear Deborah & Jordan helped from enquiry to move in and were able to take some stress off you and made the process easy and straightforward for you.

It has been lovely getting to know you and thank you once again for choosing to store with us we wish you all the best with the move and if you need anything during your stay please let us know and we will be happy to assist.

From Deborah & Jordan team Paisley.

Noté 5 sur 5 étoiles

Fully recommended

A well maintained storage centre with a really helpful and friendly team. I have no problem in recommending this supplier.

13 janvier 2024
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi Peter,

Thank you for taking the time to leave us the lovely review on your experience with us at Paisley. We are really happy to hear you were happy with the storage unit and facility and found the team to be helpful & friendly as this is something we do pride ourselves in.

It was lovely getting to know you and thank you once again for choosing to store with us we wish you all the best for the future.

From Deborah & Jordan team Paisley.

Noté 5 sur 5 étoiles

Great Experience and Super Helpful

I needed 1 unit or possibly 2 so they gave me 1 unit and provisionally reserved the adjacent one until I was sure what was required, as it turned out I did need both units as I was moving my mother from Northern Ireland to Scotland. Nyree was extremely helpful and communication was excellent throughout. Both units were brand new and wood lined.

23 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Easy to work with!

Very easy to work with, and the facility that I use in Victoria is extremely well-run and clean.

The staff there were exceptional getting me set up with a new unit, and when I wanted to change they were very helpful as well!

19 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I required a few temporary storage…

I required a few temporary storage units for a house and business move. MIriem & Stefini At the Motherwell branch were fantastic understood my logistics I was facing and helped with the right storage solutions. The units were very clean and tidy. Would definitely recommend and would use again

16 décembre 2023
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi Christopher.

Thanks for taking the time to leave us this fantastic review.
We were very happy to help you in your storage search and please recommend us to all family and friends.

Thanks again for the gifts it is very much appreciated.

Have a lovely New Year when it comes.

Stefini and Miriem at Motherwell.

Noté 5 sur 5 étoiles

The guys I spoke to helped me out and I…

The guys I spoke to helped me out and I was able to get a unit the same day at a great rate.

Love how secure the units are that you have to enter your unique code to enter the car park, the location of where the unit is as well.

Can't ask for much more.

7 décembre 2023
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi Heather

Thank you for taking the time to leave us this great review on your experience with us at Paisley.

We are really happy to hear that your full process from enquiry to move in was an easy process and you are happy with the security and location of the site as this is something we pride ourselves in.

Thank you once again for choosing to store with us we wish you all the best with the move and if you need anything else during your stay please let us know and we will be happy to assist.

From Deborah & Jordan Team Paisley.

Noté 5 sur 5 étoiles

After been let down last minute by…

After been let down last minute by Kangaroo storage.

Alex and Lisa from the Glasgow cambuslang branch came to my rescue.

Absoulte fantastic staff so quick and efficent made me feel so at ease.

I have reccomended to all my friends and family.

Already got them a booking for next year.

Amazing Team
Thanks again

Danielle Mortimer

4 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

First time using a storage company

This is the first time I've used a storage company and I have to say, I've been very impressed with Storage Vault. very clean, dry and bright. I took the discounted 2 months on a 75 square foot unit as I was moving home and will most definitely use the services again as my new home didn't have a shed so this allowed me time to built a shed and let me come and go as I pleased. Miriam has been fantastic and I would highly recommend Storage Vault.

4 novembre 2023
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi There.

Thank you for taking the time to leave us a 5 star review.

We are very happy that we could help you along in your storage search and if you do ever require space again please dont hesitate to get in touch.

Take care

Stefini and Miriem at Motherwell.

Noté 5 sur 5 étoiles

This is the second time that I have…

This is the second time that I have used the Storage Vault, Coatbridge and when I enquired how much a unit would be Miriam got in touch. I told her when I wanted the unit and hopefully would only need it for a month. Unfortunately I had to postpone when I needed the unit for and Miriam said to let them know when I would need it and they would hopefully be of help which they were. Cara was very helpful whenever I went into the office.

23 novembre 2023
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi Irene.

Thanks for much for leaving us a 5 star review.
Sorry to hear about your delay, however when you do need us again we will be here for all your storage needs, just give us a call direct on 01236 809160.

Take care and hopefully we will get to see you again soon.

Stefini and the Coatbridge Team.

Noté 5 sur 5 étoiles

Excellent service no fuss and straight…

Excellent service no fuss and straight forward I have been with them for over a year and needed to downsize my storage unit and it was all done in under 30 minutes perfect 👌

18 novembre 2023
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi Ben

Thank you so much for taking the time to leave this fantastic review on your experience with us in Dundee. We are really happy to hear that the whole process was quick and easy.

Thank you once again for choosing to store with us if you need anything else during your stay please let us know and we will be happy to assist.

From Colin & Jill team Dundee.

Noté 5 sur 5 étoiles

The lady Gill on my initial call she…

The lady Gill on my initial call she was so nice explained everything so well and made everything straight forward for me. Great team great set-up would and will definitely recommend.

17 novembre 2023
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Thank you so much for taking the time to leave this fantastic review on your experience with us in Dundee. We are really happy to hear Jill has been helpful and made the whole process easy for you and will ensure this feedback is passed on.

Thank you once again for choosing to store with us if you need anything else during your stay please let us know and we will be happy to assist.

From Colin & Jill team Dundee.

Noté 5 sur 5 étoiles

Highly recommended

Deborah and Jordan have been amazing since my initial enquiry. They were very understanding of the circumstances and extremely helpful, keeping in contact throughout the process. My items are now safely stored with the added bonus of a 50% discount for the first 3 months. I can't recommend them highly enough.

17 novembre 2023
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi Andrea,

Thank you for taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear you found the team friendly and helpful and have been happy with everything from enquiry to move in, we really appreciate the kind feedback and will ensure this is passed onto the team.

Thank you once again for choosing to store with us and if you need anything else during your stay please let us know and we will be happy to assist.

From Deborah & Jordan team Paisley.

Noté 5 sur 5 étoiles

Stuart and Lynda

Stuart and Lynda
We had the best experience when having to use a storage unit for our new kitchen.Deborah was the most pleasant and helpfui girl and made everything so easy for us we couldnt praise her enough.

10 novembre 2023
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi Lynda & Stuart,

Thank you so much for taking the time to leave this fantastic review on your experience with us at Paisley. We are really happy to hear Deborah has been helpful and made the whole process easy for you and will ensure this feedback is passed onto her as we are happy to help in anyway that we can.

Thank you once again for choosing to store with us if you need anything else during your stay please let us know and we will be happy to assist.

From Deborah & Jordan team Paisley.

Noté 5 sur 5 étoiles

Jordan and Kenny were very helpful

Jordan and Kenny were very helpful and informative pre and during our house contents move into a unit. They were also patient and helpful during completion of paperwork.
Andrew andMargaret

23 octobre 2023
Avis spontané
Logo de Storage Vault

Réponse de Storage Vault

Hi Andrew & Margaret,

Thank you taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear the you have found Jordan and Kenny helpful and informative from enquiry to move in and will ensure this great feedback is passed onto them.

Thank you once again for choosing to store with us we wish you all the best with the move and if you need anything else during your stay please let us know and we will be happy to assist.

From Deborah, Jordan & Kenny team Paisley.

Noté 5 sur 5 étoiles

Best Customer Service Ever

We have used Storage Vault on two occasions and would highly recommend them, they are quick and super efficient in setting up your storage unit.
The customer service received was impressive and impeccable especially by Alex and Lisa and I would definitely use them again. Brenda Cochrane

14 juillet 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus