Stove Glass Direct Avis 

610
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

After discovering that this is the genuine version of the scam site I was almost fooled by I made my purchase, free shipping on my order so it didn't come in a hurry but I wasn't waiting for an extens... Voir plus

Noté 5 sur 5 étoiles

They supplied replacement glass for gas fire front , typed in model of fire and was clear which I needed. Pleased it was easy as the fire is around 20 years old! I should have ordered gasket and seala... Voir plus

Noté 5 sur 5 étoiles

Previously I had been waiting 3 months for my glass from another company and gave up. Then I tried this company within a week of ordering it had arrived. I was shocked at how quickly it was and worrie... Voir plus

Noté 5 sur 5 étoiles

Excellent communication and super fast delivery. Just sent my template and a few days later a new very well packaged piece of glass landed on my doorstep. Perfect fit Happy days

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

Replacement Stove Glass Suitable For Any Stove - Cut to Size - Next Day Delivery Available or Free UK Standard Delivery. Based in Keighley, West Yorkshire. Delivering Nationwide. Our replacement stove glass gives you the highest quality heat resistant “ceramic” glass (which is completely clear and transparent) at the best possible price since we calculate the cost of your replacement glass to the nearest square millimetre, which saves you money, and better still this includes free delivery. To choose your replacement glass simply select your brand from the list below, or skip straight to our easy to use the calculator below. You can learn more about us here, or if we can help with any questions then please click here for our email, phone number, and contact form details. At Stove Glass Direct, we supply replacement heat resistant stove glass suitable for any; Wood Burning Stove Log Burning Stove Coal Burning Stove Multi Fuel Stove The exceptional heat resistant stove glass is available for a wide range of multi fuel models. It is also suitable for any wood burning / log burning stove. Cut To Size If you do not know the exact model of your stove, be sure to use our online calculator, for a free online quote. Input your measurements in millimetres of your stove glass size as we can then cut your stove glass to size. Shott Robax Ceramic Glass The ceramic glass is manufactured by Schott Robax which is the highest quality heat proof stove glass available. All of the replacement stove glass is manufactured to withstand heat up to 760 °C or 1400 °F. Schott Robax is the best replacement stove glass for any wood burning or multi fuel stove. We have this ceramic stove glass in stock and readily available, easily request your stove glass to be delivered the next day. Shaped Glass If your ceramic stove glass is shaped e.g. a corner is cut or it has an arch, it is recommended that you make a template of your stove glass. Email or post it to us and we will be able to cut your glass to the specific shape for your wood burning or multi fuel stove. Please ensure all dimensions are clearly displayed around the outer edge. Fitting Replacement Stove Glass Remember when fitting the stove glass that you do not over tighten the screws. Do not use fire cement either, as this will cause the stove glass to crack. Contact Us At Stove Glass Direct, we pride ourselves on our customer service. Ensuring all of our customers can receive advice from our team of craftsmen on 01535 920020 or at contact@stoveglassdirect.co.uk. Whether it be to do with measurements, delivery or fitting your heat resistant stove glass, we are always happy to help.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

610 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(610)

19 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Not good customer service

I ordered from there website a replacement glass for a hothouse 4kw inset fire. I choose from there manufacturers selection. All the hothouse inset fires are 6 sided, the one I received was arched, so it would not go against the door seal. I eventually managed to contact them by phone to be told I had ordered the wrong glass, return it with a template and more money for the correct size. I tried to explain that I ordered this from their guidelines on their web site. After some amount of research on the hothouse I found that they are all 6 sided. So they either used the wrong template or wrong fire. I wrote all this in a letter. 3 weeks later still no replacement or refund for their mistake. VERY POOR SERVICE I WOULD NOT USE THIS COMPANY AGAIN. Thankfully I paid by credit card contracting them for help.

28 novembre 2022
Noté 1 sur 5 étoiles

Just total scammers I have now had a…

Just total scammers I have now had a refund from my card supplier
Just read your reply
If you had sent out the order and not ignored my emails and telephone calls there would be no need for this

10 novembre 2022
Avis spontané
Logo de Stove Glass Direct

Réponse de Stove Glass Direct

You placed your order with a different company, with a very similar name to ours. Unfortunately, many people, confuse us with another company with a very similar name to ours. Your review is not verified as you did not place your order with us. We are a very reliable company and can explain this to you further if you try to contact us with the details I have provided here. If you would like to contact us, our email is contact@stoveglassdirect.co.uk, and our landline is 01535 628174. Our website is www.stoveglassdirect.com
We do not have order numbers here that start with the number 9 or have 5 digits. You have placed your order with www.stoveglass-direct.co.uk which is a different company. Please respectfully put your review on the correct platform.
You did not place your order with us.

Noté 5 sur 5 étoiles

Excellent service

Once I found the search facility for the brand I needed the ordering and delivery process was quick, efficient and simple. The glass arrived carefully packed within a few days and was a perfect fit

14 novembre 2022
Noté 5 sur 5 étoiles

I bought some glass from here a few…

I bought some glass from here a few years ago and needed a new piece. I couldn't be bothered measuring it again so I just asked them to find what size I ordered last time and send it again. So they did. Came the next day. Perfect.

27 octobre 2022
Noté 5 sur 5 étoiles

Superb service

Superb service. Glass ordered Friday & I received it on the Monday. I’d been ripped off by a another company with a similar sounding name.

17 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Well protected for delivery

Well protected for delivery, fitted perfectly.

8 octobre 2022
Logo de Stove Glass Direct

Réponse de Stove Glass Direct

Thank you for leaving us a 5-star review! We are really pleased to hear that your order was well packaged and cut to the perfect size.

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