Deceptive advertising and bad customer service. I opened a new account to buy my wife some shoes I knew she wanted for a special occasion (family wedding) as a surprise. As a new account, I also... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
WOW, not only do the shoes look like they do in the photo they are well made to boot. Best show company I have found online. They make it so easy to return you don't even have to pay for return postag... Voir plus
L'entreprise a répondu
Absolutely disgraceful customer service. I placed an order almost a week ago—money was taken immediately, but I’ve received nothing in return. No confirmation, no shipping update, no parcel. I’ve t... Voir plus
L'entreprise a répondu
I purchase most of my shoes through Styletread, my absolute favourite brand is Jango & Juelitte. Great service and return policy. I have been a customer for well over 10 years and never a problem
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My personal experience has been truly…
My personal experience has been truly AMAZING. First of all any complaint you get to speak to a human. The returns process is so easy it has left me feeling totally comfortable when buying all types of footwear. This is the only place where I feel 💯 confident that what I see in photo is what I’m going to get. Bravo 👏🏾 and on top of that I’m getting so many compliments on my footwear. I have now shared this link with five other people.
Blessings and have a wonderful day🙏🏿
Used to love this company
Used to love this company, spent thousands with them. Recently, though, if I send something back they have randomly reduced the refund price, so that I do not receive the full price that I paid for shoes.
Also their refunds have been taking way too long and I have had to contact them to prompt the refund.
Black Friday Sales 20% off store wide…
Black Friday Sales 20% off store wide as per their email and website, however when you try to apply your discount offer you cannot apply as you have to apply their Black Friday Sales 20% discount code leaving no room for your discount voucher. This is false advertising as you can’t have both vouchers which I believe there is no Black Friday Sales 20% because this should not be a voucher as this is an advertised sale not a discount voucher. Disreputable advertising I will never purchase from this company again. Be warned think twice before purchasing as they are not the cheapest online shoe company and their misleading sale information is deceptive and deceiving.
Beautiful Boots
Thankyou
Style Tread ,my boots arrived 3 days after I ordered them,
they were too big ,
Sent them back ,no cost to me,
Ordered the right size this time.
They arrived 3 days later.
Thankyou I am so happy with my boots .❣️❣️
Very well made ,perfect fit.
And I Love the packaging.
😄😄
Shoes arrived months late
Shoes arrived months late. When they eventually arrived they didn’t fit, so I asked to exchange for another size.. only to be told I was outside the exchange period. Staff were totally uninterested in helping me and gave snide and unprofessional replies. Never again
NEVER AGAIN …
I returned a pair of shoes worth $127.00. I returned the shoes using your preferred courier. You say the shoes never arrived so I'm out of pocket. I bought quite a few pairs of shoes from you, never again. The worst bit, you were totally disinterested in helping me resolve this. Be warned.
I bought a pair of grey perforated…
I bought a pair of grey perforated boots with side zippers when I ordered they said that the boot was leather but when I had a look on the bottom of boot it said man made upper man made lining and it’s supposed to be made in Australia but actually made in China, very disappointing.
Excellent
Boots came so quickly - 2days (I live in NZ). I’m always wary when buying online but this company is 100% legit. Exactly as shown on website. Very happy
Styletread devotee
I had excellent customer service from Styletread when I accidentally printed their return label and stuck it to my ASOS return parcel instead. I emailed Styletread asking if they could return my ASOS bag and that I was willing to pay for postage. They asked me to send them the ASOS return label and they forwarded my parcel for me and kept me updated by email. I thought I lost $200+ worth of ASOS refund but their customer service was excellent and I couldn't thank them enough.
I buy all my shoes at Styletread ever since 2013 and I love their easy return.
Faulty boots
Faulty boots, sent photos, advised I was eligible for refund but unless I send them back for them to destroy or I CUT THEM UP and send photo of proof they will not refund me. THEY ARE FAULTY REGARDLESS AND A REFUND IS DUE!!! I will not buy anything from here again. And will be warning others 😡😡😡
FANTASTIC!
FANTASTIC!! Ordered a pair of shoes for work thought I would be waiting for at least a week but the shoes arrived within 2 days! 😀Would buy with them again!
Tried and tested, definitely recommend
I've ordered many pairs through Styletread over the last few years, and I've never been disappointed. The quality of the shoe will, of course, always depend on the brand that you buy but I've always been happy with the items I've ordered.
Delivery is always extremely fast in my experience, and their customer service is fabulous. Highly recommend!
…poor service
Ordered a pair of shoes from Style tread weeks ago, money was taken out and order confirmed. I was sent an email saying they were packing my order.
It was supposed to take 4 days to arrive being Christmas I allowed extra time so let the week run out. I sent numerous emails following up my order to be sure it would arrive before Christmas and no response. Called them today and was told they sold out and won't be able to get any. After weeks of them knowing this they have now left me with having to replace the order via somewhere else and waiting on a refund that won't be processed before Christmas. The service was poor and could have been handled much better, to have to chase up and order that was supposed to be processed weeks ago yourself isn't what I would of expected. I'd rate them lower if I could.
I love the range of shoes and the quick …
I love the range of shoes and the quick delivery.
Very good shoe site, well curated collections
Good Australian shoe shopping site with a wide range of fashionable and sensible shoes. It's good to note that a bunch of quality brand with comfortable but fashionable heels (esp mid-height) is always represented on the site.
Customer service is overall good with free delivery over $65 and free returns, on which styletread is decently quick to honor reimbursement.
I order multiple pairs and keep my favourite: it works and I recommend the site!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








