We've enjoyed the lower monthly costs since our solar system was installed. We recommended a friend of ours contact you folks for his solar project. He's now activated and sure enough we received a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I have been with Sunnova for 8 years and added a Tesla battery with 13 Solar Panels a few years ago for a total of 34 panels. System has been working properly and if anything happens it will be fixeg... Voir plus
L'entreprise a répondu
We have had no issues with our system to date. The 43 panels are doing a great job for us and we usually have an overproduction credit for about 8-9 months out of the year. My son had some hail dama... Voir plus
L'entreprise a répondu
When first installed Oct 2023 and then turned on Feb 2024, It appeared that all was going well. Summer was fine then Oct came and we got a bill from Eversource! Any and all of the excess power we crea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Sunnova Energy Corporation
Écrit par l'entreprise
Sunnova is a leader in solar energy, battery backup, system protection and home service financing. With 438K+ customers across the U.S. and its territories, we believe in providing a better energy service at a better price to deliver on our mission of powering energy independence.
If you want to learn more about the financial impact of investing in home solar, battery backup and more, Sunnova is the perfect place to start.
Sunnova Home Solar System
Not quite ready for a Sunnova home solar system quote? We have compiled all the information you need before deciding to go solar.
Click the link below to learn more on how to add solar panels to your new or existing home with our Sunnova SunSafe® solar panel + battery storage system.
Sunnova Reviews
We invite all existing customers to share their honest Sunnova experience by leaving a review. Writing a Sunnova review lets us provide the best experience possible for you and future households. We look forward to reading and replying to your review.
Thank you in advance for your Sunnova review and for being a valued customer.
- New Home Solar
- Add-on Solar Battery Storage
- Home Solar Protection Plans
Products & Services
Learn More About Solar Financing
Solar financing is an important decision. That said, here’s everything you need to know about getting a lease, loan or power purchase agreement (PPA).
25 Year Best-in-Class Warranty
Sunnova home solar and battery storage services come with a 25-year Sunnova Protect® Platinum plan offering worry-free, hassle-free maintenance, monitoring, repairs and replacements to ensure it performs to its maximum potential. Refer to the Warranty Agreement for complete warranty terms and limitations.
Coordonnées de contact
20 Greenway Plaza #475, Houston, TX 77046, Etats-Unis
- sunnova.com
4,3
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have had my solar on for about 3…
I have had my solar on for about 3 months now and I just found out that my electric company is still charging me for the full bill and I am also being charged monthly by sunnova. Absolute scam. I reached out to the sales rep and he never got back to me.
26 mars 2025
Avis spontané
Réponse de Sunnova Energy Corporation
Hello Michael. Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Please contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. We appreciate your cooperation and are committed to helping to resolve your concerns. Thank you for giving us the opportunity to serve you better.
Excelent Services!
26 mars 2025
Réponse de Sunnova Energy Corporation
Hi Lorraine! We appreciate your feedback. Thank you for being part of the Sunnova Family!
If you’re thinking about Solar choose Trinity (Sunnova)
Everyone we dealt with was very professional, polite, and knowledgeable. They explained things in a way that were easy to understand. The whole process went exactly like they said it would. It so simple and easy and best part is, You don’t have to do anything. They take care of it all. And it costs you nothing and you have everything to gain.
24 mars 2025
Réponse de Sunnova Energy Corporation
We appreciate your feedback, Cindy! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Réponse de Sunnova Energy Corporation
Agradecemos sus comentarios, Manuel! Nuestro objetivo es brindar un servicio al cliente de primera calidad, y sus comentarios son invaluables para lograr la satisfacción del cliente.
Réponse de Sunnova Energy Corporation
We appreciate your feedback, Josue! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Bueno onestamente he tenido un servicio…
Bueno onestamente he tenido un servicio genial ante tanta interrupcion que hay yo he tenido la energia estable no he sufrido de apagones ni fluctuaciones
14 mars 2025
Réponse de Sunnova Energy Corporation
Hola customerDanny, gracias por su reseña, apreciamos su comentario. Nos alegra saber que su experiencia ha sido excepcional.
Satisfied customer
I am satisfy with Sunnova so far. Time will tell if solar was a good choice for us. I like being able to see everything on the app. I am optimistic.
14 mars 2025
Réponse de Sunnova Energy Corporation
Thank you, Andrea! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!
Great customer service
Great customer service! Explained everything with ample time and detail. Extremely patient with all of our questions and concerns. Even followed up after install and system was up and running to make sure we were ok and I stood how everything worked! Recommend 100%
20 mars 2025
Réponse de Sunnova Energy Corporation
Hello customer, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.
No customer service
I have been waiting for nearly five months for my battery activation, and Sunnova has yet to resolve the issue. Despite multiple follow-ups, I have received no clear answers or timeline. Meanwhile, my Edison bill has significantly increased due to this delay, and Sunnova has not provided any compensation for the inconvenience.
Customer service has been frustratingly slow, and I am left with no choice but to consider legal action if this continues. I expected better service and accountability from a company that promises reliable solar solutions. I strongly urge anyone considering Sunnova to be cautious and ensure they get firm commitments before signing up.
7 novembre 2024
Avis spontané
Réponse de Sunnova Energy Corporation
Thank you for reaching out and bringing this matter to our attention. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues. Feel free to contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us.
Réponse de Sunnova Energy Corporation
Hello Vladimir. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Professional install
17 mars 2025
Réponse de Sunnova Energy Corporation
Thank you, Guilherme docouto! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!
Lo inportantante que no se quedaran sin luz
Mi experiencia fue buena la compañia es exelente Gracias
18 mars 2025
Réponse de Sunnova Energy Corporation
Hola Jose, gracias por tu reseña de cinco estrellas, apreciamos tus comentarios. Nos alegra saber que su experiencia ha sido excepcional.
El seguimiento y continuo contacto con…
El seguimiento y continuo contacto con el cliente.
Rapides en contestar y en el servicio.
10 mars 2025
Réponse de Sunnova Energy Corporation
¡Gracias por tu calificación de 5 estrellas! Nos sentimos honrados de saber que su experiencia se alinea con nuestro compromiso. Estamos aquí para garantizar que su viaje solar sea nada menos que excepcional. ¡Bienvenido a bordo!
Ustedes son muy profesional y todo lo…
Ustedes son muy profesional y todo lo hacen muy cómodo y práctico para nosotros los clientes.Ademas, nos mantienen informados todo el tiempo.
17 mars 2025
Réponse de Sunnova Energy Corporation
Agradecemos tus comentarios, Wanda. Nuestro objetivo es ofrecer un servicio al cliente de máxima calidad, y sus comentarios son muy valiosos para lograr la satisfacción del cliente.
The great service
First im.happy to choose you because of the seriousness and your great customer service one of the best in the market .
9 mars 2025
Réponse de Sunnova Energy Corporation
We appreciate your feedback, Angel! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Courteous and Helpful I’ve had my solar for two years now and…
I’ve had my solar for two years now and have never had a problem. I phoned once with a question and the customer service rep was very courteous and helpful.
16 mars 2025
Réponse de Sunnova Energy Corporation
We appreciate your feedback, Christine! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Réponse de Sunnova Energy Corporation
We appreciate your feedback, Angel! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Réponse de Sunnova Energy Corporation
Agradecemos sus comentarios, Modesto. Nuestro objetivo es brindar un servicio al cliente de primera calidad, y sus comentarios son invaluables para lograr la satisfacción del cliente.
Réponse de Sunnova Energy Corporation
Hi Glenn! We appreciate your feedback. Thank you for being part of the Sunnova Family!
Réponse de Sunnova Energy Corporation
Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!
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