Sunshine Au Pair Avis 

64
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sunshine Au Pair has been extra supportive since day one. They assisted me for almost everything—from processing documents to completing requirements. And when I came in the Netherlands, they provided... Voir plus

Noté 1 sur 5 étoiles

Sunshine Agency does not provide real support to host families. Your rights will not be respected if you are a host family! While the au pair’s perspective is taken as fact without proper investigatio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having worked with multiple au pair agencies, I honestly find Sunshine by far the best. Super professional. They have high standards but this is important to ensuring a good match, you will thank them... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As an au pair working through Sunshine, I can say with utmost honesty that they have been nothing shy of helpful in every way that they can. The program managers make sure to handle every single situa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de garde d'enfants

Écrit par l'entreprise

Sunshine Au Pair – Trusted IND-Approved Agency Since 2012. We are a leading au pair agency in The Netherlands, proudly approved by the Dutch Immigration and Naturalisation Service (IND). Since our establishment, we have been committed to facilitating and guiding families and au pairs through every step of the au pair process, ensuring a smooth and legally compliant experience. At Sunshine Au Pair, we prioritize trust, transparency, and strict legal compliance, ensuring that every placement adheres to Dutch regulations. We provide families and au pairs with the information, support, and resources they need to make the best match that suits both the host and the au pair. Our dedicated team assists with visa arrangements, legal formalities, ongoing guidance and enriching au pair events, to foster a positive and enriching cultural exchange for everyone. With genuine care and expertise, we strive to make every au pair stay a memorable and rewarding experience, helping families to get the personal support at home that they need, while facilitating a life-changing year for au pairs from around the world. We take pride in our excellent industry reputation and are deeply gratified by the thousands of positive au pair experiences we have helped create. Let Sunshine Au Pair support you in your au pair journey with confidence and industry expertise. Sunshine Au Pair – Vertrouwd IND‑goedgekeurd bureau sinds 2012. Wij zijn een toonaangevend au pair‑bureau in Nederland, met trots erkend door de Immigratie‑ en Naturalisatiedienst (IND). Sinds onze oprichting zetten we ons in om gezinnen en au pairs door elke stap van het au pair‑proces te begeleiden en te ondersteunen, zodat het een soepele en juridisch conforme ervaring wordt. Bij Sunshine Au Pair staan vertrouwen, transparantie en strikte naleving van de regelgeving voorop, zodat elke plaatsing volledig voldoet aan de Nederlandse voorschriften. We voorzien gezinnen en au pairs van de informatie, ondersteuning en middelen die zij nodig hebben om de best passende match tussen gastgezin en au pair te realiseren. Ons toegewijde team helpt bij visumregelingen, juridische formaliteiten, voortdurende begeleiding en het organiseren van verrijkende au pair‑evenementen, om zo een positieve en waardevolle culturele uitwisseling voor iedereen te bevorderen. Met oprechte zorg en deskundigheid streven we ernaar om van elk au pair‑verblijf een memorabele en waardevolle ervaring te maken, waarbij gezinnen de persoonlijke ondersteuning in huis krijgen die zij nodig hebben, en au pairs van over de hele wereld een levensveranderend jaar beleven. We zijn trots op onze uitstekende reputatie in de branche en voelen ons vereerd door de duizenden positieve au pair‑ervaringen die we mede mogelijk hebben gemaakt. Laat Sunshine Au Pair u met vertrouwen en vakmanschap begeleiden op uw au pair‑reis.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(64)

45 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Sunshine Au Pair is supportive in all ways, always

Sunshine Au Pair has been extra supportive since day one. They assisted me for almost everything—from processing documents to completing requirements. And when I came in the Netherlands, they provided trainings, networking events, travel trips, check ins, just to make sure my journey here is safe, unforgettable, and worth it. You will never be alone. Sunshine Au Pair is like one big, happy family you get to call your own while spending a year in the Netherlands. If you ever decide to be with this agency, you will never go wrong.

28 août 2025
Avis spontané
Noté 5 sur 5 étoiles

So much fun

So much fun! Very organized activity, had fun with other aupairs, meet new friends and love the cultural trip 😍

13 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Good experience

My name is Milly, and I have been an au pair through Sunshine Au Pair for almost a year. I am very grateful for the support I received throughout my journey. The agency was always friendly, professional, and helpful whenever I had questions or needed guidance.
They matched me with a wonderful host family, and my experience in the Netherlands has been truly life-changing. Sunshine Au Pair made the process smooth and helped me feel supported from the beginning.
Thank you, Lucy and the Sunshine Au Pair team, for all your help and encouragement. I highly recommend this agency to future au pairs. 🧡☀️

13 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Had such a great experience at the…

Had such a great experience at the Sunshine Au Pair First Aid event! The training was very informative, interactive, and easy to understand even for people without a medical background. I really appreciated how the instructors explained everything patiently and made sure everyone could participate and practice properly.

9 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

My experience

My experience with Sunshine Agency was very positive. The team was kind, professional, and always available to help me whenever I needed support. I felt comfortable working with them because communication was clear and friendly. They made everything easier and more organized. I would definitely recommend them

9 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

A good au pair screening process

A good au pair screening process, smooth communication, and friendly people who provide support from start to finish. Highly recommended to work with them, especially if you are new to the au pair program.

12 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

They didn’t help her

A girl I met who was an au pair with this agency had problems with her host family. They made her work too much and never gave her any days off, except when they went on vacation and didn’t need her. She told the agency about it, but they never supported her. I imagine it was because they wanted to keep the family, since the family is the one paying them. My friend is traumatized by the experience. BE CAREFUL, GIRLS! Don’t let host families take advantage of you, and report the agency to the IND if they don’t support you.

13 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Feeling Supported with Sunshine Au Pair

I have had a very good experience with Sunshine Au Pair. I feel well supported by the team.

They always give clear guidance and help me understand everything step by step. I really appreciate that they do follow-up calls every 3 months to check how I am doing. It makes me feel cared for and not alone.

If there is any problem, they handle it in a wise and professional way. They are open to listening and help with mediation between me and the host family. They try to find a fair solution for both sides.

Overall, I am happy with Sunshine Au Pair and I feel supported during my au pair journey.

Ans,

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

The agency provides me with proper guidance and well-informative updates.

The agency provides me with proper guidance. All instructions are well-provided and they will keep you updated for the progress of your application. Their staffs were very kind and easy to talk to.

21 novembre 2025
Avis spontané
Logo de Sunshine Au Pair

Réponse de Sunshine Au Pair

Thank you for taking the time to write a review — it means a lot to our team.
See you next time at one of our events!

Noté 5 sur 5 étoiles

A great experience to gained…

A great experience to gained information and knowledge as an au pair when it comes to a difficult situation.

24 janvier 2026
Avis spontané
Logo de Sunshine Au Pair

Réponse de Sunshine Au Pair

Thank you for taking the time to write a review — we truly appreciate it. We are here to support you throughout your au pair year with us. When challenges come up, we’re glad you feel comfortable sharing them, because together we can always find a solution.
Most of our colleagues were au pairs themselves and now have many years of experience in this field. The au pair program is all about cultural exchange — the more we see, experience, and learn, the more we grow.

Noté 5 sur 5 étoiles

Great experience with the sunshine …

Great experience with the sunshine Aupair team . They have helped me through the whole process . They answered all of my questions. The team is kind, helpful , supportive and professional.Great communication. Would definitely recommend sunshine Aupair.

23 janvier 2026
Avis spontané
Logo de Sunshine Au Pair

Réponse de Sunshine Au Pair

Thank you for taking the time to write a review — it means a lot to our team.
See you next time at one of our events!

Noté 1 sur 5 étoiles

Disappointing Experience During Au Pair Rematch

I had a very disappointing experience with Sunshine Au Pair. During a rematch situation, I was sent back to my home country even though, under Dutch IND rules, an au pair is allowed to stay in the Netherlands for a short period to look for a new host family. I was not required to leave immediately, but I was still instructed to go home. I contacted the agency because I trusted them to support me, but instead, the situation was turned against me and I was blamed. I was treated as if I did not matter, partly because I was not the one who paid the agency fees. This was very unfair. I also spent and even borrowed money for medical requirements, transportation, my airplane ticket, and pocket money, as instructed by the agency. Despite these efforts, I did not receive the support I expected. During this difficult time, I was treated unprofessionally, including being spoken to in a raised voice by the Head of Program manager (you know who you are) while I was already emotionally distressed. As a recognised au pair agency in the Netherlands, I expected care, guidance, and protection during the rematch process, but this did not happen.
Because of this experience, I would advise future au pairs to be very cautious and fully informed of their rights. (If this review is deleted, it will only further confirm my experience of being silenced and treated unfairly when I tried to speak up about what happened.)

12 janvier 2026
Avis spontané
Logo de Sunshine Au Pair

Réponse de Sunshine Au Pair

It is a pity for all parties that the situation ended this way. There was no opportunity for us to discuss the problems together. Everyone was trying to find a solution for you, but you no longer wished to continue the conversation. Without communication, it becomes impossible for us to support you.
Everything was discussed with you before any decisions were made. The host family even booked a flight for you in the end, after you had already decided to leave them. Support was also provided when you returned home, and we explained the situation to you again.
We hope you do not take this experience personally. Most importantly, we hope you will find things that you truly enjoy and that bring you happiness moving forward.

Noté 5 sur 5 étoiles

Highly recommended!

We’ve been working with Sunshine Aupiar since 2019, and I can honestly say it’s been an amazing experience from the very beginning. Sunshine has always been professional, supportive, and genuinely caring. Lucy and her team makes the entire process smooth and stress-free, always taking the time to understand our family’s needs and find the right match. Highly recommended!

1 octobre 2025
Avis spontané
Logo de Sunshine Au Pair

Réponse de Sunshine Au Pair

Thank you for taking the time to write a review — it means a lot to our team.
It has been a pleasure supporting your family over the past years, and we hope to continue doing so in the future.

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