Good service,prompt reply to queries,easy to order products and quick reliable delivery, thank you. Excellent range of products and clear assembly instructions.
L'entreprise a répondu
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Lisez les avis des autres
Our old KD above ground pool, which had served us well for 29 years, finally gave up the ghost last year. After researching options for a replacement it was clear that Sunshine Pools had the best off... Voir plus
L'entreprise a répondu
Ordered internet electric pool heater for our 16’x8’ above ground pool. Although this heater is only recommended for smaller pools, it is definitely making a difference. My kids didn’t use pool muc... Voir plus
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After some initial follow up regarding delivery, the pool arrived as agreed. It was well packed and everything needed was there. The building instructions were a little basic but ok once got the... Voir plus
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À propos de l'entreprise
- Piscine extérieure
- Magasin pour enfants
- Magasin de jouets pour enfants
- Piscine
- Magasin de matériel pour piscines
- Magasin de jouets
Écrit par l'entreprise
Who Are We? We are the Above Ground Pool Specialists. We have been selling pools online since the early naughties. We were one of the first online retailers of Above Ground Pools and have a wealth of knowledge and experience we are happy to share with you. We are also one of the largest independent retailers of above ground pools online in the UK. We are a family owned and run business, based in Surrey, so you can be assured that you will be dealing with a UK based company. Our Expertise Whether you are purchasing your first Above Ground Pool or you need accessories for an existing pool we can help. You can call us, message us, or email us and we will be happy to talk you through your purchase and advise you on your options. Whatever your budget or size of garden we will have a pool for you. We are pleased to be able to offer our customers a ‘One Stop Shop’ – we sell all you need to get your pool up and running and start having fun in the sun.
Coordonnées de contact
Unit 7D, Shawlands Court, Newchapel Road, RH7 6BL, Lingfield, Royaume-Uni
- 01342835542
- sales@sunshinepools.co.uk
- sunshinepools.co.uk
4,8
Excellent
214 avis
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Very helpful
Very helpful from start to finish, explained what we would need if going for salt version or chlorine, and how much of each.would recommend buying from them
20 juin 2023
Réponse de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Réponse de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Great pool, outstanding service
Great pool, competitive price, delivered promptly but what was outstanding was the after sales service and assistance in setting up the pool. Liz helped enormously in calculating the chemicals required for our pool and where to source them quickly. All in all, I could not recommend this company enough.
18 juillet 2023
Avis spontané
Réponse de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Excellent service arrived quicker than…
Excellent service arrived quicker than expected and very good quality
11 juin 2023
Réponse de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Good product, poor cover
Good product, very robust when filled. However the cover is rubbish & has split after just 2 weeks! It needs a solar roller cover included in the price!
12 juin 2023
Réponse de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Delivered late on promised date of…
Delivered late on promised date of delivery.. We never accepted delivery as it was too late for the required use but they held back almost £60 for ‘postage’.
5 juin 2023
Réponse de Sunshine Pools
Thank you for your review.
I’m sorry there was a delay in the item being delivered. The delivery day is not guaranteed, it is only indicative and delays in the courier networks can occur, as per our delivery policy.
As the delivery was refused, the courier charge of under £38 was withheld from the refund, as returns are at the customer’s expense, as per the returns policy.
Kind regards,
Customer Services
Réponse de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Réponse de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Easy to assemble and many hours of fun…
Easy to assemble and many hours of fun to date. Deliverd on time. Would recomend.
1 juin 2023
Réponse de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
When we received the pool and it leaked…
When we received the pool and it leaked water....
Simple and most obvious thing to do was get the leaking one collected and send us another!
But no all sorts of issues can't send another..
What about the hundreds of gallons of water we've wasted and the time we now can't recover, kids can't play in the pool....
7 juin 2023
Réponse de Sunshine Pools
Thank you for your review.
We are sorry that there was a leak in the liner. Unfortunately, we do not know if there is a fault with the liner until the customer alerts us to it, as the pool sets come boxed into our warehouse.
We do not stock spare liners and the manufacturer prefers to communicate directly with customers on all their warranty claims as this is the quickest way to resolve any problems.
We are glad we could send you some patches, so you could continue to use the pool and the manufacturer will be sending you a new liner.
Kind regards,
Customer Services
Quick delivery and exactly as described…
Quick delivery and exactly as described - great value too.
5 juin 2023
Réponse de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Quick dispatch and smooth delivery-pool…
Quick dispatch and smooth delivery-pool arrived just in time for the hot weather, the kids have been in it every day!
5 juin 2023
Réponse de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and are glad your family are enjoying your new purchase.
Kind regards
Customer Services
Great service was a little worried…
Great service was a little worried ordering as such low prices . But great services . Even rsng to say sorry parcel was delayed by a day due to so many orders. Whuch wasnr a problem as kept me uodate
5 juin 2023
Réponse de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Réponse de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Réponse de Sunshine Pools
Thank you for your review.
We really value your feedback and hope that you are enjoying your new pool.
Kind regards
Customer Services
ive not put up the pool yet but in…
ive not put up the pool yet but in terms of delivery, communication and advice sunshine pools have been excellent
29 mai 2023
Réponse de Sunshine Pools
Thank you for your review.
We really value your feedback and hope that you enjoy your new pool when you have assembled it.
Kind regards
Customer Services
Great pool
Quick delivery. Easy assembly. Best money spent this summer! Great pool for our family.
29 mai 2023
Réponse de Sunshine Pools
Thank you for your review.
We really value your feedback and hope that you are enjoying your new pool.
Kind regards
Customer Services
Réponse de Sunshine Pools
Thank you for your review.
We really value your feedback and hope that you are enjoying your new pool.
Kind regards
Customer Services
Fantastic pool in time for hot weather
Delivery was easy at set time/ day. Pool was delivered to the place needed. It took us 3 hrs to come strict the pool and a couple of days to fill (24ft). It’s amazing, children love it. I use a tether for swimming
11 mai 2023
Réponse de Sunshine Pools
Thank you for taking the time to review your recent purchase.
We're so pleased to see your feedback and that you and your children love the pool.
Kind regards
Customer Services
Do NOT buy from sunshine pools
Do not buy from sunshine pools. They have sent us a damaged, dented, marked pool with a leak. They keep palming us off to bestways with no solution. Was told to fill the pool and they would send patches whilst we wait we have now been told by bestways that the pool needs to be cut up in order for them to replace. Wasted time, water and money. Now not answering the phone or replying to emails. Will be going through my credit card company to have the money refunded! Avoid! Absolutely no responsibility taken blaming third parties for the problem!
1 juin 2023
Avis spontané
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