SUP Warehouse Avis 219

Arrived quickly and packaged very well. A great deal and a great looking board. Been out on the water since getting it.

A fantastic all round board. Perfect for any river use and stable enough for the waves of the sea. Only not giving 5 stars due to the fact the pump is not the best on the market and even needed an elastic band as a 'quick fix' recommended by the supplier. If this is clearly a recurring issue it should be resolved, not just wait until the customer asks a question about it to then provide a quick response. But love the board the design and cant fault anything else.

Quick, efficient service. Item as described. Excellent value for money

Item never arrived.ordered it way in advance as a birthday gift, waited a few days after the estimated delivery date for me to get in touch with them. If I hadn't emailed them then I don't think they would have been bothered. They said it must have got lost in the post. How does a paddle board go missing.... Would never order from this company again

Haven’t tried it yet, 3 stars because it took 10 days longer to arrive than originally stated

Long reason for why not.

I ordered my SUP. Yodel then returned it and they automatically refunded me . To which I then had to reorder another board when it finally arrived the pump is broken and the glue for the valve is coming undone. I was recommended to buy waterproof glue or replace pump at own cost. As they didn't have one in stock .
I've finally taken the decision to return it . This is no easy task
I will need to pay for packaging and hope they repay my cost of delivery and refund

There is no phone number so you can't contact anyone. Everything is done on email. You just end up preying it works out

Delivered swiftly. A cracked pump was replaced immediately. Excellent SUP!

Hi guys used pump to inflate sup and the pressure gauge doesn’t work …..so it’s been guess work . Tried on a few occasions to reach you but waiting time too long. The packaging was in a very bad state which made me overly suspicious ( also it was delivered in branded box which spoilt surprise for my wife) , the product is great and up to final delivery all was good . But there needs to be better quality checking . A new pump would be great but not going through the hassle of sending pump back and waiting .

Excellent prompt delivery. Deal seemed too good to be true but arrived as described

Sent me the wrong order and with no pump for the board, no answer to my email about getting hold of the pump, I have had to buy one from amazon instead.

So happy with my new board. It is quite heavy and not very comfortable to carry for a long distance and pumping up that last bit is really hard going, otherwise am chuffed to bits with the SUP. Delivery was long and packaging was completely battered

Never arrived. Chased Yodel to no avail and no follow up. Can't believe I lost all that money

Have now purchased 2 paddle boards from SUP Warehouse and the experience had been good.

Really decent quality equipment, we had a slight issue which was resolved very easily by the team.

The life vest arrived m, well packaged, but was not what I was after as the neoprene was only on one side and it fitted very large on me. I returned it and SUP warehouse refunded my money promptly.

It was fine. Thxs

Terrible all over both pumps have holes in the tube so unable to read the pressure and is hard to get the paddle boards to a good pressure. I have been trying to contact this company for the past 24 days with a number of emails and have had no responses I am still waiting. I would not recommend them at all. (Sup warehouse if you actually see this and look at your reviews try responding to people rather than sending me a product that dosent work)

Love the paddle board but delivery was terrible

Easy purchase and much faster delivery than expected - pump works but PSI indicator is a little dodgy. Otherwise the board is perfect, exactly what I was after for a really good price :)