SuperCamps Avis 

55
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My children recently attended the Chelsea FC Football Camp run by SuperCamps. They both had the best experience. The coaches were great - friendly, lots of energy and humour, but seemed to manage all... Voir plus

Noté 5 sur 5 étoiles

Both my children have attended regularly this summer. I love the age groupings to make sure they are doing engaging activities for their age. Everyday is different, and they come home so excited to... Voir plus

Noté 5 sur 5 étoiles

Super Camps exceeded our expectations! ​I can’t recommend Super Camps enough! Sending my 5 and 7-year-old was a smooth and reassuring experience from start to finish. Clear, detailed communication b... Voir plus

Noté 1 sur 5 étoiles

If I could give a zero I would. My child attends supercamps at Glenesk school, the swimming program advertised hasn’t and won’t be run. More concerningly my child is of a young age and the toil... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Crèche

Écrit par l'entreprise

Ofsted-registered provider of school holiday camps for children aged 4-12. Multi-Activity and specialist courses available at venues across the UK.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(55)

21 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Disappointing experience with inexperienced staff

I wasn’t invited to leave a review by supercamps with Feefo so will write it here. Booked my 10 year old at St James Prep for just one day to see if he liked it. Was told very sternly at pickup there is an incident form to sign- my son had made an origami sword during art class. I later found out he had been encouraged by a staff member to make this, and to decorate it with blood, and later while he was playing innocently with it (not hurting or threatening any other children!) another staff member decided to reprimand him for making a weapon in front of the class and fill out an incident report. He came home very upset, and asking if there was something wrong with him, as he’d been made to feel there was. I complained and received no response via email. I spoke to the camp in person and they apologised and said they’d follow up with an email but never did.

Unfortunately I think the camp is essentially run by a group of very inexperienced kids who have no idea what they’re doing. The activities on offer also do not justify the inflated price. I would absolutely not recommend anyone sends their kids here, save your money and send them elsewhere!

5 août 2025
Avis spontané
Logo de SuperCamps

Réponse de SuperCamps

Thank you for taking the time to share your feedback. We are sorry to hear that your experience at St James Prep did not meet your expectations, and we appreciate the chance to respond.

Following your conversation with our camp team, we looked into what had happened. While we encourage creativity in our arts & crafts sessions, we do not allow the making of knives or swords. On this occasion, an item was created that should not have been, and the Camp Manager acted quickly to remove it once they became aware.

We have also reminded the team about the importance of how activities and incidents are handled and communicated, to ensure our approach is always constructive and sensitive. We are sorry if this was not the experience you had on the day and if your son felt upset as a result.

We take all feedback seriously and remain committed to creating a safe, enjoyable environment for every child in our care. We are sorry this visit left you feeling disappointed and offer our sincere apologies.

Noté 1 sur 5 étoiles

Not particularly welcoming

We felt the camp treated children from the private school differently to those from other schools. As a result, we didn't feel the Kingshott camp was very welcoming. The manager visibly recoiled when we mentioned the school our children went to. Some of the younger staff were lovely and outside of management were a real credit. Ultimately this felt like a lot of money for our children not to have a lot of fun. We will not be returning.

20 juillet 2025
Avis spontané
Logo de SuperCamps

Réponse de SuperCamps

Thank you for taking the time to leave a review.
We're sorry to hear that your experience didn’t meet expectations. We’d really appreciate the opportunity to understand more and discuss your feedback in detail. Please feel free to contact our team at info@supercamps.co.uk or give us a call on 01235 467300 — we’d be happy to speak with you further.

Noté 5 sur 5 étoiles

Amazing!

I had a great time at super camps, I would recommend it for a holiday club. And every time I go it is AMAZING!

Imogen aged 9

18 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Great camp

Both my children (5 & 7) LOVE coming here and hate it when I pick them up early; they always want to stay right up to the end! (they started going since they were 3y old). Cannot recommend SC highly enough.

2 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Both my son (8) and daughter (5) had a…

Both my son (8) and daughter (5) had a great time at SC in the Easter holidays. A marked improvement from last year especially for my son who loved the Zorbing and Lasertag. The talent show was a big hit for my daughter. Nice they combined year groups when there were less children.

18 avril 2023
Noté 5 sur 5 étoiles

Super camps is great!

My son is 5 years old and had a fab time at super camps over the Easter break. This is the third time he had been to the camp and loves it! They have great activities organised and they change daily. The staff are very friendly and professional. 5* from us!

18 avril 2023
Noté 5 sur 5 étoiles

My son loves Super Camps

My son loves Super Camps. The variety of activities during the day keeps him entertained and he always makes new friends.
Booking him into Super Camps is like booking him into having a little holiday. He always looks forward to going back, and counts the days until the next school break.

2 avril 2023
Noté 5 sur 5 étoiles

SuperCamps kept our son happy and engaged

Our 5 year old son always has a good time at SuperCamps! He loves the lego building, bouncy castles, and also the awards. :) The staff are friendly, great with kids. They took the time to really listen to him, which we greatly appreciate!

18 avril 2023
Noté 5 sur 5 étoiles

enjoying activities

My daughter enjoyed activities, meeting old and new friends from the camp, so we like to keep her there when we are not out for a family during half term or school holiday.

18 avril 2023
Noté 5 sur 5 étoiles

An excellent holiday provider

My 9 years old daughter always came back from WHGS Supercamps with a smile on her face and tons of stories to tell about her exciting day. She went there on her own and staff made sure she felt safe and included in activities.

18 avril 2023
Noté 5 sur 5 étoiles

Amazing team members

My son absolutely loves Supercamps and really looks forward to school holidays so he can attend. The camp staff are amazing and really get to know the kids and what they like to make each session as fun as it can be.
My son even persuaded me to use the extended hours even though we didn’t technically need to just do he could be at the camp that but longer to see his friends. The activities are different each day and have included swimming, dodgeball and other games, as well as Lego so lots of variety.

18 avril 2023
Noté 5 sur 5 étoiles

Super Camp have a fabulous team..Chloe…

Super Camp have a fabulous team..Chloe loves the camp everyday they have a different activity and teach the kids to be the best at what they can be. Above all they let the kids Express their hidden talent .These were my daughter chloe's words shes nearly 9 .

18 avril 2023

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