SuperCamps Avis 

55
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My children recently attended the Chelsea FC Football Camp run by SuperCamps. They both had the best experience. The coaches were great - friendly, lots of energy and humour, but seemed to manage all... Voir plus

Noté 5 sur 5 étoiles

Both my children have attended regularly this summer. I love the age groupings to make sure they are doing engaging activities for their age. Everyday is different, and they come home so excited to... Voir plus

Noté 5 sur 5 étoiles

Super Camps exceeded our expectations! ​I can’t recommend Super Camps enough! Sending my 5 and 7-year-old was a smooth and reassuring experience from start to finish. Clear, detailed communication b... Voir plus

Noté 1 sur 5 étoiles

If I could give a zero I would. My child attends supercamps at Glenesk school, the swimming program advertised hasn’t and won’t be run. More concerningly my child is of a young age and the toil... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Crèche

Écrit par l'entreprise

Ofsted-registered provider of school holiday camps for children aged 4-12. Multi-Activity and specialist courses available at venues across the UK.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(55)

21 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

4 days of fun and activities

My daughter spent 4 days at Brighton Girls East camp. She loved every day, there were new activities, fun and lots of engagement with kids and staff.
Highly recommended as a camp site and will be booking in the future.

18 avril 2023
Noté 5 sur 5 étoiles

Perfect mix

Great facilities, fantastic team of managers and carers, variety of activities and extremely happy child who asks every evening if it is a “SuperCamp day tomorrow?” are defo the recipe for success.

5 avril 2023
Noté 5 sur 5 étoiles

My sons Rubin & Kayan always love going…

My sons Rubin & Kayan always love going to supercamp at Putney High. The teachers and activities always keeps them happy. My youngest one is SEN child and the teachers always taking much care making sure he is enjoying himself. My oldest one always creates a lovely connection with the kids and teachers. The smile says it all.

16 février 2023
Noté 5 sur 5 étoiles

All smiles for Super Camps

Both my children had a great time during their Easter holidays. The staff were very welcoming (and reassuring for my 4 year old). After the first day, they rally seemed to know them quite well. Everyday at pick up there were big smiles and they were happy to go back true next day. Lots of varied activities with a mix of outdoor and indoor experiences. Definitely recommend and will go back again!

10 avril 2023
Noté 5 sur 5 étoiles

Great place for kids

Booked Holiday club for my 6 yo son. He really enjoyed this place and asked me to collect him as late as possible. They have a variety of different activities daily, super friendly staff and great choice of venue. Highly recommended.

18 avril 2023
Noté 5 sur 5 étoiles

Fantastic service for my little one

Fantastic service for my little one, can be a life saver in a pinch.

Fun range of activities and friendly staff always comes home happy and tired!

3 avril 2023
Avis spontané
Logo de SuperCamps

Réponse de SuperCamps


Thank you for leaving your SuperCamps review! We are really happy to hear your child enjoyed their time on camp and had a SUPER time, we hope to see you again soon!

Noté 5 sur 5 étoiles

Fantastic care at supercamp at…

Fantastic care at supercamp at Winchester (St Swithuns) second week of Easter half term 2023. Staff were incredibly professional and friendly, attentive to ever detail of my childs care. Very impressed. My daughter loved it everyday. Thanks so much, my daughter rated it infinity out of 10 =) thanks again

11 avril 2023
Avis spontané
Logo de SuperCamps

Réponse de SuperCamps

Thank you for leaving your SuperCamps review! We are really happy to hear your daughter enjoyed her time on camp and had a SUPER time, we hope to see you again soon!

Noté 1 sur 5 étoiles

Don’t send your children to SuperCamps…

Don’t send your children to SuperCamps because they can report you to the Police without any reason!

17 février 2023
Avis spontané
Logo de SuperCamps

Réponse de SuperCamps

Thank you for leaving your SuperCamps review! I'm sorry to hear of your experience. I can see this has since been raised with the team and resolved. If you wish to reopen and discuss this matter further please contact the team at info@supercamps.co.uk or give us a call on 01235 467300!

Noté 1 sur 5 étoiles

Great idea, poorly executed

Great options when you look on the website and we were excited for our son to spend a week at one of the venues. Activities seem varied and challenge the interests, from art work and practical activities through to sport.
However, the camp was cancelled at the last minute. No option to rebook, or another venue - simply cancelled. With school holidays upon us, there was no availability elsewhere.
Despite being offered an immediate refund, it took 2 emails and 3 further phone calls to receive my refund nearly 3 weeks later.

31 août 2021
Avis spontané
Noté 2 sur 5 étoiles

Practical concept, mediocre staff

Whole day camp is a great idea for working parents during summer holiday. We didn't expect much but in the end were still disappointed by it.
The staffs there are just, well, staffs, rather than teachers. They don't really know how to deal with children's up and down moments. My son was a bit unsettled the first day and did not want to obey their instructions. When picking him up, the camp leader talked very loudly to me on how my son ill-behaved, IN FRONT OF MY SON, and quite a few other parents. She wanted me to sign an incident form and once I signed it, she did not give me a chance to communicate with her further face-to-face.
I'm sure the camp is safe, but if you care about the happiness of your children, I would not recommend it to you.
The upside is customer service. They agree to my request to cancel and refund very quickly.

4 août 2021
Avis spontané

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