Superchips Avis 

Daryl was efficient, informative and the remap did even more than I thought! Highly recommend!

Purchased a bluefin handset and a map for a car, all went as expected. The Bluefin appears to be a good idea as it allows maps to come off and on and also the potential be swapped to future vehicles. Unfortunately, a couple of years down the line and my handset is not supported at all. Just a warning to others your bluefin will be good for a couple of years then be scrap. 👍. Customer services “computer says no” no attempt to sell me another map or make any sort of compromise. Probably better finding a local tuner.

Daryl was Very reliable and on time good pricing friendly and very quick with it i was surprised with the outcome now the car feels completely different and 1000x better would recommend to people and definitely would use them again

I was asked on Trustpilot to call superships, but the person I spoke to on the phone was very unprofessional. After reading other reviews, it’s clear I’m not the only one who has had this experience. It was a complete waste of time. Why ask customers to call if you have someone like that answering the phone?

Please follow the 1 star rating because there is not a lesser option.
They remapped my car and I signed the disclaimer that my car is above 100k. I felt no power not even the smooth idling and send them the email that I dont feel any changes can you please provide me the parameters set on my ECU so I can go to the DYNO and check whether the remap is working on my ECU or not but no reply instead I received the phone call pointing to the disclaimer signed and refused to even give me the proof that I can match the power figures on dyno. The best act from their technician was, he asked me to go and relax and when the remap will be completed, he will call me. I dont have any idea what he did with the ECU. Completly dodgy, dont waste your money.

Simon was very knowledgeable always had an answer for my questions .very thorough in carrying out the remap. Kept me informed at each stage . Nice lad a credit to superchips.

Excellent! Once the visit was booked online, communication was excellent as Michael texted to confirm the appointment, was on time, very knowledgeable and good to talk to, did a great job, and the superchips product works very well and is very good value for money!

Pretty annoyed - booked an "available" slot for ECU mobile tune - paid in full on website (processed immediatley) arranged time off work to be at home. Got a text the next day from the engineer to say "sorry, fully booked that day, will have to come a week later" not convenient for me so called to get a refund, will apparently take up to 12 days. Why have an online booking calendar if it isn't live?

I ordered carbon cleaning and remapping for my old Honda. Increased mpg, much better low-end torque, smoother idling. Well worth the cost.

Great communication and Michael was a nice guy, very diligent and took no time whatsoever.

Another excellent service received by this superb company.

Communication was very clear and simple SMS updates.

Performance of remap is very noticeable and enhanced response times in the acceleration department.

Michael the engineer was professional and efficient 10/10.

Bonus 60% march sale.

I have just had my 2019 Range Rover Sport Autobiography 4.4 SDV remapped by Superchips.

Simon attended and was very helpful, allowing me to watch all the proceedings. He explained why they won't upload via the OBD port (safer to interface directly with the ECU).
He hooked up a diagnostic to OBD to check engine health first, soot levels in DPF and any fault codes.
Then after warming the engine, he connected his laptop to the appropriate pins on the ECU which was fortunately very accecssible.

The current map was downloaded from the car and sent to the office. As it is a well known map it was checked for consistency (fingerprinted) to ensure it was the OEM one and not another custom map, then a Stage 1 map was returned which was uploaded to the car. This all happened in less than 5m.

Simon informed me that the Stage 1 has been designed to work within the tolerance of the vehicle, increasing torque from 700nm to 821 and bhp from 335 to 389. I was interested in how close to tolerance this was to the ZF gearbox as its rated for 700nm.

Simons view was this is within the tolerance for the gearbox and there have been no reports of early failures with it. He also explained that they could go for more extreme maps but then you start decreasing reliability although you do get a lot more turbo whistle and wastegate chatter.
Im happy without this!

So how does it drive? It feels very much like my previous L320 5.0 Supercharged Range Rover Sport but still returning sensible mpg. The pull from 30-100mph is frankly laughable and lots of fun. I will only use the full potential occasionally but it’s nice to know you can (almost) keep up with the SC when you come across it.

As Superchips have a half price offer on in Feb it was an easy decision...

Rubbish...advertise a special deal so booked then send me a message saying they can't do my car due to the protocols used by the manufacturer which was rubbish. I went elsewhere who did it no problem. Don't waste your time.

I had my Audi remapped, carbon cleaned with safe launch yesterday (24/03/2025) by James.
He was polite, quick and very professional. He kept me updated on the time he would arrive and sorted out an admin issue the day before he attended. My car runs extremely well with no issues. The difference between stock and stage 1 on my Audi was amazing. I would highly recommend!! Thank you Superchips

What a load of Shite. Had my Jeep Grand Cherokee remapped by these snappers. Then had constant issues and EML’s coming on. Had the vehicle taken to a Jeep main dealer for some diag into the issues. Was told it was all caused by the remap. Contacted Superchips directly to get the issues resolved, I was then told I’d have to pay £90 call out fee and this wouldn’t be refunded if the problems where caused by their remap. AWFUL service. never again. what a joke.

This is my first experience of Superchips to provide a remap. Simon contacted me right from the initial order to keep me informed of the plan and the service. Simon arrived exactly on time and impressed me with his knowledge, courtesy and professionalism. I’m extremely impressed with the car’s performance increase and driveability and will certainly recommend Simon and Superchips from now on.

I am responding to my post from February 1st and superchips' response from February 3rd. I sent you a message via the form on your website on February 3rd. And what happened? Nothing. Go to hell. You can't even tell if it's your fault or Alientech's fault. And the effort to find a solution? None. Money down the drain.

Edit 17.2.2025
I never wrote anything aggressive except "Go to hell" now. And why didn't you answer?
I always did what Ritchie Kempthorne wrote to me (even if the local Ford specialist told me that it was nonsense). I also described to him the timeline and description of the events when trying to write the remap. He did not answer my questions further. He only wrote that I could return the product. When I asked if you (or Alientech) were able to solve the problem, I never received an answer. The problem is not that the ignition would turn off. The problem is that the SW of powergate is not able to keep the dashboard alive. Until now I have been very patient. It cost a lot of money and I have nothing from it and your reaction surprised me quite a bit. I didn't want to return the Powergate, I was hoping you would solve the problem. I hope nothing like this happens to me again...

Great service, professional friendly and knowledgeable. All good I would certainly recommend!

Perfect results.
Stage one remap on my Mercedes A200d AMG. Throttle response much better even in economy mode. Very happy, well worth £225. The car was running at 134bhp it's now 170bhp. Torque was at 337 (Nm) is now 433 (Nm).
I would highly recommend getting it done you can definitely feel the difference in both BHP and Torque.
Thank you Simon on an amazing job.

Update:-14-02-2025
Just over a week now and car is driving a lot better and smoother. My mpg has also risen and is still rising.
I,m very happy with the result's.

Perfect results. Stage one remap on a C250 CDI, now pulls like a train but still very calm around town. Throttle response much better even in economy mode. Very happy, well worth £225 thanks Simon!