Great service and communication. They didn't have the shade in stock that I needed, but kept in touch regarding when they will receive their order. And offered alternative options. Really happy and hi... Voir plus
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Lisez les avis des autres
Superior Hair Staff are very helpful when talking to them directly when asking for advice with recommendations if you have any concerns and give great ideas to resolve. My Superior Hair colour is H... Voir plus
L'entreprise a répondu
Great service from the girls in the Symonds St shop. They took a lot of care over choosing the right colour match for me and then, when I actually ordered the wrong one online, they sorted the exch... Voir plus
L'entreprise a répondu
I can't thank the team at Superior Hair enough. The staff are truly amazing—gentle, caring, and exceptionally skilled in their work. I visited to purchase a wig, as I’m currently undergoing cancer tre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'extension de cheveux
- aussi dans
- Grossiste
- Magasin de perruques
- Perruquier
- Salon de coiffure
À propos de Superior Hair Extensions
Écrit par l'entreprise
Founded in 2003. Superior Hair has made a reputable name across New Zealand in supplying the highest quality hair extensions that are simple to use at the lowest value!
At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 40+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!
Our Superior Hair products are stocked in over 6000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)
We stand by our moral code of Sustainably made and ethically sourced products.
SHOP CLIP IN EXTENSIONS
SHOP ULTRA SEAMLESS TAPE INS
SHOP ALL COLLECTIONS
At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 40+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!
Our Superior Hair products are stocked in over 6000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)
We stand by our moral code of Sustainably made and ethically sourced products.
Online Colour Matching Services
Écrit par l'entreprise
- Super Fast & Free Colour Matching!
- Email us at purchase@superiohair.co.nz to get one of our expert Hair Extension Technicians to help colour match and advise on what will work best!
Overnight Shipping
Fast Delivery Services!
Same-day shipping on orders made before 2pm (Mon-Fri NZ) Saturday Delivery optional!
Coordonnées de contact
201 Symonds Street, 1010, Auckland, Nouvelle-Zélande
- 09 309 5031
- purchase@superiorhair.co.nz
- superiorhair.co.nz
4,6
Excellent
642 avis
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A répondu à 81 % de ses avis négatifs
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Réponse de Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you found the ordering process so easy. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
How the quality of the product is... Beautiful hair e
My experience in purchasing my product was so easy, and receiving my product was super fast
Love the updates from this company. I will always be a forever customer ❤️
23 avril 2026
Réponse de Superior Hair Extensions
Thank you so much for your beautiful review! ✨🥰 We’re so happy to hear your purchasing experience was easy, your order arrived super fast, and that you love the quality of the hair. It truly means so much to hear you enjoy our updates and plan to be a forever customer ❤️ We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
The staff were all very helpful &…
The staff were all very helpful & friendly :) They made sure i received everything I needed :) Excellent products & I always come back for my regular purchases :)
19 avril 2026
Réponse de Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear our team was helpful and friendly, and that you received everything you needed. We truly appreciate your continued support and regular purchases, and we look forward to helping you again!
- Superior Hair Extensions
Réponse de Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear your ponytail order arrived quickly and that you had a great experience with our communication. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
Réponse de Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you love the beautiful hair and always receive great service. We truly appreciate your recommendation and look forward to helping you again!
- Superior Hair Extensions
The beautiful quality of Superior hair
The beautiful quality of your products, from tape-in extensions to my recent purchase of a full set in dark brown, has been amazing. You have always been so helpful and easy to deal with when it comes to colour matching, and I’m always shocked by how lovely the hair feels to touch — even after reuse. Such beautiful quality and consistently great service.
12 avril 2026
Réponse de Superior Hair Extensions
Thank you so much for your beautiful review! ✨🥰 It means so much to hear how happy you’ve been with the quality of our hair, from your tape-ins to your recent full set in Dark Brown. We’re so glad our team could help make the colour matching process easy for you, and it’s wonderful to know the hair still feels beautiful and soft even after reuse. Thank you for your continued support and kind words about our service — we truly appreciate it and look forward to helping you again in the future!
- Superior Hair Extensions
Great quality
Really good online experience with the colour matching but I would like to see them offer a birthday discount for people that are signed up. Extensions are very good quality. I’ve had the Nano tip ones twice and I can say that they last a really long time. I would like to see a bit more Hair though as I was quite surprised when I bought my first packet. I guess I didn’t realise how little 20 g of hair was lol.
12 avril 2026
Réponse de Superior Hair Extensions
Thank you so much for your lovely and honest review! ✨🥰 We’re so happy to hear you had a great online colour-matching experience and that you love the quality of our Nano Tip extensions. It’s wonderful to know they lasted such a long time for you.
We also really appreciate your feedback about birthday discounts and the amount of hair per pack. We’ll definitely take this on board as we’re always looking for ways to improve. Thank you for your continued support, and we’d love to help you again in the future!
- Superior Hair Extensions
Quality of hair is good but for some…
Quality of hair is good but for some reason parcel wasn’t delivered over night. Purchased well before 2pm. Client wasn’t happy.
12 avril 2026
Réponse de Superior Hair Extensions
Thank you so much for your honest feedback ✨🥰 We’re happy to hear you loved the quality of the hair, but we’re truly sorry the parcel didn’t arrive overnight as expected, especially knowing this affected your client. We completely understand how frustrating that would be.
We’ll take your feedback on board and continue working closely with our delivery partners to improve the experience. Thank you for your support, and we’d love the opportunity to provide you with a smoother experience on your next order.
- Superior Hair Extensions
Fantastic service
Fantastic service. Been using Superior Hair extensions for years. This time I accidentally bought the wrong pack and they sorted it out for me before it was shipped with no hassle at all. Thank you!
4 avril 2026
Réponse de Superior Hair Extensions
Thank you so much for your lovely review and continued support! ✨🥰 We’re so happy to hear you’ve been using Superior Hair Extensions for years. Mistakes happen, so we’re glad our team could quickly sort out the incorrect pack for you before it was shipped and make the process easy and hassle-free. We truly appreciate your trust in us and look forward to helping you again in the future!
- Superior Hair Extensions
Love the products
Love the products, always have and will always stay loyal to SH. Hair quality is exceptional, tools and equipment are always on point. The hair is always the best quality and has the most natural look and feel.
6 avril 2026
Réponse de Superior Hair Extensions
Thank you so much for your beautiful and loyal support! ✨🥰 It means the world to us to hear that you’ve always loved our products and continue to stay loyal to SH. We’re so happy to know you love the exceptional hair quality, natural look and feel, and our tools and equipment as well. Thank you for trusting us, and we look forward to helping you for many more years to come!
- Superior Hair Extensions
Amazing Clip ins
Looks an feels amazing, colour is great, staff were helpful and prompt with communication, and fast delivery
5 avril 2026
Réponse de Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear your clip-ins look and feel amazing, and that the colour was a great match. It’s wonderful to know our team could help with prompt communication and fast delivery. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
Réponse de Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you love them and that the blend was perfect for you. It’s wonderful to know they enhanced your features so beautifully. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
WARNING: SCAMMERS - DO NOT BUY!!!!!! - Order never arrived
Disappointing Experience - Order Never Arrived
I placed an order for extensions on 12th February 2026, but they never turned up. I’ve tried to follow up, but the situation remains unresolved. Under the Consumer Guarantees Act, retailers are responsible for ensuring products are delivered, but I am still without my order or a refund. I was looking forward to these, but the lack of delivery and communication has been very frustrating. Order #44798
11 février 2026
Réponse de Superior Hair Extensions
Hiya Emma,
We take delivery concerns seriously and would like to clarify the timeline of this order.
This order was placed on 12 February 2026 and was marked as delivered by NZ Post on 14 February 2026. We were not contacted about the order not being received until 31 March 2026, which was more than six weeks after the parcel was marked as delivered. Having been in business for 23 years, we don't come across this often.
Once contact was made, we responded promptly and advised that NZ Post required the receiver to participate in the investigation process. We have since confirmed that NZ Post has no correspondence from the receiver regarding non-delivery. Until their investigation is completed, we are not in a position to determine the outcome of the claim.
We also reject the suggestion that there was a lack of communication on our part, as our team replied consistently and in a timely manner throughout this matter.
At this stage, we are awaiting the outcome of NZ Post’s investigation and will act in accordance with their findings.
Thanks,
Superior Hair Team
When I got extensions it lifted my…
When I got extensions it lifted my confidence straight away. Everyone is so kind, helpful and knowledgeable I highly recommend.
7 avril 2026
Avis spontané
Réponse de Superior Hair Extensions
Thank you so much for your beautiful review! ✨🥰 We’re so happy to hear your extensions gave you an instant confidence boost. It means so much to know you felt supported by our kind, helpful, and knowledgeable team. Thank you for your recommendation, and we look forward to helping you again in the future!
- Superior Hair Extensions
I wasted so much time n money until I…
I wasted so much time n money until I found this site. Super happy with the purchase, delivery was super fast and zip pay I could pay off over 4 payments… thanks ladies would highly recommend to all…
Update- the delivery was outstanding but unfortunately I got a dud halo that is fizzy n dried up strawy ends, that was after first week of wear, my Temu hair extensions were better and for quarter the price
23 mars 2026
Réponse de Superior Hair Extensions
Thank you so much for your beautiful review! ✨🥰 We’re so happy to hear you finally found the right place after wasting so much time and money elsewhere. It means so much to know you’re happy with your purchase, fast delivery, and the Zip Pay option. Thank you for your kind recommendation, and we look forward to helping you again in the future!
- Superior Hair Extensions
The quality of the product amazing
The quality of the product amazing, the delivered fast
22 mars 2026
Réponse de Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you loved the quality of the product and that your delivery arrived quickly. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
The best ! Sent the correct product with fast…
Sent the correct product with fast delivery excellent services ce
18 mars 2026
Réponse de Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you received the correct product quickly and had an excellent experience with our service. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
Réponse de Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you love the colour and feel the quality is unmatched. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
Beautiful great quality hair as always
Beautiful great quality hair as always. Super fast delivery straight to my preferred salon!
16 mars 2026
Réponse de Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you love the beautiful quality of the hair and that your delivery arrived super fast to your preferred salon. We truly appreciate your continued support and look forward to helping you again!
- Superior Hair Extensions
Réponse de Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you found the process quick, easy, and reliable, and that you loved the quality of the products. We truly appreciate your support and look forward to helping you again in the future!
- Superior Hair Extensions
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