Superpet Limited Avis 

I ordered the Kong Dodo toy for my dog that is on the website still available, when my order came I received a different toy (Kong cozie medium, a monkey which is cheaper than what I ordered). I specifically made my order here because I've been searching for the dodo everywhere (my dog loves this toy and his has now broken), I contacted the team and I was told they had no stock and it had likely been discontinued. Why is it still on the website as in stock avaliable to purchase (still!) and why wasn't my order cancelled and refunded in that case as my order solely contained the dodo toy. I asked for a refund or my actual order and they've offered a refund if I return, they did offer a prepaid return label for the toy I did receive (hence 2 stars and not 1) but I really shouldn't have to take time out to return something I didn't order when they knew they didn't have the stock when I ordered. Disappointed in how this was handled, won't be ordering again as I can't be sure I'll get what I ordered.

Best price for Calci worms and good quality just a bit slow on postage so make sure you order ahead of time.

I placed my order on Friday and it was delivered on Monday morning: first-class service.

Unfortunately, the calciworms were rejected by my local hedgehogs for two nights while they continued to tuck in to calciworms bought from my local garden centre. 🤷‍♂️

I’m pleased to report that now they seem to have overcome whatever was holding them back!!!

Amazing service, fast and quick delivery with royalmail. Good price and will definitely purchase again.

Fantastic products, fantastic service.

Ordered for the first time, Calciworms to feed hedgehogs. They are excellent quality at the most competitive price and delivery was super fast. I will order again without hesitation.

Great service

Always reliable

Great service. Easy to order online. Well packaged and quick delivery. Highly recommended for quality and service.

Great range of products at reasonable prices. Great quality too! Deliverey can sometimes be slow, but not always and it is free. Great that they have a loyalty scheme, especially when you are spending a lot of money on pet food!

I've been using Superpet's subscription service for 6months now for my elder dogs' joint support supplement. It always arrives on time and is a great price. Can't fault the service at all, really pleased with how easy it makes it to make sure I keep on top of remembering to give my dog the supplement he needs

Good service and the birds loved the calciworms so we are ordering more!

I have been buying my specialist dog food for my German Shepherd, from Superpet for a while now and I have nothing but positive comments. I am disabled and Harvey has Crohns so being able to order and receive reliable deliveries on time for him, especially as it isn’t available in a lot of places, even if I could get out, is of paramount importance to me. You’ve never let me down and the food is well packaged, delivered by a reliable courier and I always receive updates about when it is arriving. I wish more companies worked as seamlessly as you. Thank you 🐾🐾

Purchased Calciworms...Good value for money as usual, great service and quick delivery. My 'go to' supplier every couple of months. Definitely recommend.

Good quality product

Good products speedy delivery

Great product at a good price. Fast delivery

Brilliant company to use, ordering from the website is easy, everything clear to search for and find. Fast delivery. Always use Superpet for my pet supplies.