Stolen my money!! Never even used this company but they have a sister company called Credit Genius that obviously passed on my details without consent after signing up to free trial of £1 they have bo... Voir plus
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Lisez les avis des autres
Do not sign up, its a scam! They will just take money and actually not provide any sort of service. I dont know how they get away with it. You'll get signed in to contract without your permission and... Voir plus
As I say on my first review that I never sign or subscribe any of this.. £24.95 what a huge disappointment.. you’re trying to take money from my account twice??? Luckily I have to transfer my money in... Voir plus
I didn't subscribe in the first place, I requested a refund of the unauthorized money they took, which they didn't refund. I cancelled the membership that I didn't sign up for, and now they have take... Voir plus
1,2
Mauvais
203 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Crap
Didn't realise I'd signed up with them , cancelled online , next day they took a payment , rang them up ,refusing to refund , refusing to give an authorisation code for my bank to cancel 😞, unhelpful on phone , didn't care of my situation , just money grabbers, WOULD NOT RECOMMEND
27 juin 2025
Avis spontané
Réponse de Surecredit
We are sorry to read your review Dawn. Unfortunately, we are unable to locate your account using the details provided in your Trustpilot review. To assist you further, please reach out to us at hello@surecredit.co.uk so we can address this issue promptly.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender - we operate as an online loan broker and cannot guarantee loan approval.
Our service terms, including the 14-day free trial and the subsequent £19.99 monthly fee, are clearly communicated during the sign-up process. Additionally, all customers must complete a 3D secure check with their bank to initiate the trial, ensuring awareness of the billable service. If you sign up for our service, we will, of course, bill you after the free trial ends. We also send a welcome email upon sign-up with your login details.
We assure you that our intent is never to mislead our customers. Our processes and terms are transparent, and we strive to provide valuable services. Please note that memberships cancelled within the 14-day trial period are not charged. We respond to all emails promptly with an auto-response that includes FAQs and instructions on how to cancel your membership. Our customer support team addresses inquiries within two working days.
Boycott
Was looking through loans just to help survive the week. Nothing about their low quality credit checks or whatever.
Created account with Sure Credit. I did NOT touch or use any of their services at all, in any way.
They take your money at the monthly fee of £19.99. I cancelled just slightly too late (just after 14 days), and tried to call and negotiate a refund which they refused.
They do not even send a notice "you have an upcoming payment of £19.99, please ensure you have the funds available". Actually backs up their case because what if you didn't have the funds and they don't receive them?? You would be able to cancel within the 14 days, we all have a 100 other things to remember and get on with.
Just don't touch any of these dangerous and disgusting scams. They take money for no work. Let their greed turn to liquidation.
And obviously their replies on here are all automated, their 3*, 4*, 5* ratings are obviously bots or people working for them.
23 juin 2025
Avis spontané
Réponse de Surecredit
We're sorry to read your review Sasha.
Unfortunately, we are unable to locate your account using the details provided in your Trustpilot review. To assist you further, please reach out to us at hello@surecredit.co.uk so we can address this issue swiftly.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender - we operate as an online loan broker and cannot guarantee loan approval.
Our service terms, including the 14-day free trial and the subsequent £19.99 monthly fee, are clearly communicated during the sign-up process. Additionally, all customers must complete a 3D secure check with their bank to initiate the trial, ensuring awareness of the billable service. If you sign up for our service, we will, of course, bill you after the free trial ends. We also send a welcome email upon sign-up with your login details.
Please note that memberships cancelled within the 14-day trial period are not charged. We respond to all emails promptly with an auto-response that includes FAQs and instructions on how to cancel your membership. Our customer support team addresses inquiries within two working days.
Scammers
Took payment last month ,which we didnt even realise we signed up for ,cancelled straight away and one month later another payment gone out,have informed bank of fraudulent activity
23 juin 2025
Avis spontané
Réponse de Surecredit
We're sorry to read your review Michael.
This charge indicates you signed up for a 14-day free trial on our website and provided your payment details. Everything was very clear within the sign-up process, and you confirmed acceptance of our terms and conditions, including the monthly fee of £19.99 after the trial period. You then received an email outlining the terms of the trial and when the next payment would be authorised, this email also contains a link to our cancellation section on the website.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender - we operate as an online loan broker and cannot guarantee loan approval.
You can cancel your membership at any time during the trial without any fees. For further assistance or cancellation, please call 0330 335 8509 or email hello@surecredit.co.uk and our agents will be more than happy to help.
I didn't knowingly 'sign up' for this…
I didn't knowingly 'sign up' for this service and my bank have stopped their payments and refunded me the one they took, they have cancelled my debit card and issued me a new one to avoid them doing this again - there was no email to tell me I had signed up for this 'service', no log in details, no Terms and Conditions, no thank you for paying.. by the way if you look at the positive reviews on here, they are all by reviewers who have only ever given one review on Trustpilot, I wonder why that is? lol - reported to Trading Standards and the Advertising Standards Authority
2 juin 2025
Avis spontané
Réponse de Surecredit
Hi, we are sorry to read your review Jon. This charge indicates you signed up for a 14-day free trial on our website and provided your payment details. If you sign up for our service, we will, of course, bill you after the free trial ends. We also send a welcome email upon sign-up with your login details.
Our service terms, including the 14-day free trial and the subsequent £19.99 monthly fee, are clearly communicated during the sign-up process. Additionally, all customers must complete a 3D secure check with their bank to initiate the trial, ensuring awareness of the billable service. You can cancel your membership at any time during the trial without any fees
Unfortunately, we are unable to locate your account using the details provided in your Trustpilot review. To assist you further, please reach out to us at hello@surecredit.co.uk so we can address this issue promptly.
Not happy
Not happy, just noticed that money has gone from my account needs to be refunded. I wouldn't use this service
2 juin 2025
Avis spontané
Réponse de Surecredit
We're sorry to read your review.
This charge indicates you signed up for a 14-day free trial on our website and provided your payment details. Everything was very clear within the sign-up process, and you confirmed acceptance of our terms and conditions, including the monthly fee of £19.99 after the trial period. You then received an email outlining the terms of the trial and when the next payment would be authorised, this email also contains a link to our cancellation section on the website.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender—we operate as an online loan broker and cannot guarantee loan approval.
You can cancel your membership at any time during the trial without any fees. For further assistance or cancellation, please call 0330 335 8509 or email hello@surecredit.co.uk and our agents will be more than happy to help.
DO NOT TRUST THIS SERVICE. STAY AWAY NOW.
These guys went ahead to charge £19.99 off my card after I got nothing helpful from using their service.. cancelled the same day online, but I hear from this guy when I called telling my nothing could be done about be because my account was up for 22 days.. if you are going to charge pretty much 20 from the account and the online cancellation doesn’t matter why would you even put it there.. DO NOT TRUST THIS SERVICE. STAY AWAY NOW.
30 mai 2025
Avis spontané
Réponse de Surecredit
We apologise that your experience was not positive.
Sure Credit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender—we operate as an online loan broker and cannot guarantee loan approval.
If you were charged £19.99, it indicates you signed up for a 14-day free trial on our website and provided your payment details. During the sign-up, our service and terms, including the monthly fee after the trial period, were clearly outlined and accepted by you.
Additionally, when entering your card details to set up the trial, you also completed a "3-D secure" verification with your bank, usually via your online banking app or SMS. This additional security confirms your identity as the cardholder and requires you to authorise the payment with your bank, ensuring that no payments are processed without your explicit consent. This also highlights to our customers that the service is a paid-for service.
Once you signed up, you received an email with the trial terms and a link to cancel. You can cancel your membership anytime during the trial without fees. If you believe you cancelled within the trial period, there will be a record of it, and you will be entitled to a refund.
For further assistance or to cancel, please call 0330 335 8509 or email hello@surecredit.co.uk. Our agents will be happy to assist you.
New bank card and account
After I cancelled my subscription they were still taking money out my bank account.
29 mai 2025
Avis spontané
Réponse de Surecredit
We apologise that your experience was not positive.
Sure Credit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender—we operate as an online loan broker and cannot guarantee loan approval.
If you were charged £19.99, it indicates you signed up for a 14-day free trial on our website and provided your payment details. During the sign-up, our service and terms, including the monthly fee after the trial period, were clearly outlined and accepted by you.
Additionally, when entering your card details to set up the trial, you also completed a "3-D secure" verification with your bank, usually via your online banking app or SMS. This additional security confirms your identity as the cardholder and requires you to authorise the payment with your bank, ensuring that no payments are processed without your explicit consent. This also highlights to our customers that the service is a paid-for service.
Once you signed up, you received an email with the trial terms and a link to cancel. You can cancel your membership anytime during the trial without fees. If you believe you cancelled within the trial period, there will be a record of it, and you will be entitled to a refund.
For further assistance or to cancel, please call 0330 335 8509 or email hello@surecredit.co.uk. Our agents will be happy to assist you.
These worthless scammers twice I had to…
These worthless scammers twice I had to cancel my cards
They had no authority to take any money out of my account but they had the audacity to tell me to order a new card through them yeh right
27 mai 2025
Avis spontané
Réponse de Surecredit
We apologise that your experience was not positive.
Sure Credit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender—we operate as an online loan broker and cannot guarantee loan approval.
If you were charged £19.99, it indicates you signed up for a 14-day free trial on our website and provided your payment details. During the sign-up, our service and terms, including the monthly fee after the trial period, were clearly outlined and accepted by you.
Additionally, when entering your card details to set up the trial, you also completed a "3-D secure" verification with your bank, usually via your online banking app or SMS. This additional security confirms your identity as the cardholder and requires you to authorise the payment with your bank, ensuring that no payments are processed without your explicit consent. This also highlights to our customers that the service is a paid-for service.
Once you signed up, you received an email with the trial terms and a link to cancel. You can cancel your membership anytime during the trial without fees. If you believe you cancelled within the trial period, there will be a record of it, and you will be entitled to a refund. We also want to clarify that Sure Credit does not advise on or recommend ordering new bank cards, and we do not have the authority to issue such requests.
For further assistance or to cancel, please call 0330 335 8509 or email hello@surecredit.co.uk. Our agents will be happy to assist you.
They take money even if the subscription is cancelled. Stay away!
Took money 2 months after I cancelled my subscription within the 14 day free trial period. It's been reported as fraud to my bank. To take a payment 2 months after I've cancelled within the 14 day period set out by your company is just low. I wonder how many people have had this done to them and not noticed.
23 mai 2025
Avis spontané
Réponse de Surecredit
We apologise for any inconvenience you’ve experienced. Unfortunately, we are unable to locate your account using the details provided in your Trustpilot review. To assist you further, please reach out to us at hello@surecredit.co.uk so we can address this issue swiftly.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender—we operate as an online loan broker and cannot guarantee loan approval.
Our service terms, including the 14-day free trial and the subsequent £19.99 monthly fee, are clearly communicated during the sign-up process. Additionally, all customers must complete a 3D secure check with their bank to initiate the trial, ensuring awareness of the billable service. If you sign up for our service, we will, of course, bill you after the free trial ends. We also send a welcome email upon sign-up with your login details.
Please note that memberships cancelled within the 14-day trial period are not charged. We respond to all emails promptly with an auto-response that includes FAQs and instructions on how to cancel your membership. Our customer support team addresses inquiries within two working days.
I don't know who thos company is but…
I don't know who thos company is but they took 20 pounds from my bank account for a subscription I've never signed up for, I searched the company so find some sketchy credit company with bad reviews also stealing other people's money, I would like my 20 pounds back now or else ill have to take this up with my bank as a fraud case
23 mai 2025
Avis spontané
Réponse de Surecredit
We're sorry to read your review.
This charge indicates you signed up for a 14-day free trial on our website and provided your payment details. Everything was very clear within the sign-up process, and you confirmed acceptance of our terms and conditions, including the monthly fee of £19.99 after the trial period. You then received an email outlining the terms of the trial and when the next payment would be authorised, this email also contains a link to our cancellation section on the website.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender—we operate as an online loan broker and cannot guarantee loan approval.
You can cancel your membership at any time during the trial without any fees. For further assistance or cancellation, please call 0330 335 8509 or email hello@surecredit.co.uk and our agents will be more than happy to help.
Totally spam
20 mai 2025
Avis spontané
Réponse de Surecredit
We're sorry to read your review. Unfortunately, we are unable to locate your account using the details provided in your Trustpilot review. To assist you further, please reach out to us at hello@surecredit.co.uk so we can address this issue swiftly.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender—we operate as an online loan broker and cannot guarantee loan approval
We assure you that SureCredit.co.uk is not spam. Our processes and terms are transparent, and we strive to provide valuable services to our customers. Please note that memberships cancelled within the 14-day trial period are not charged. We respond to all emails promptly with an auto-response that includes FAQs and instructions on how to cancel your membership. Our customer support team addresses inquiries within two working days.
So where does the loan come into it…
So where does the loan come into it another scam i see
21 mai 2025
Avis spontané
Réponse de Surecredit
Hi Ken, we're sorry to read your review.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender—we operate as an online loan broker and cannot guarantee loan approval.
I didn't sign up or contact this web…
I didn't sign up or contact this web ever and I found out they tried to take money out of my account without my concern or permission at 2:30 AM while I'm asleep I was lucky my bank blocked them they really scamming without people concern they should be arrested
10 mai 2025
Avis spontané
Réponse de Surecredit
We're sorry to read your review Geo. Unfortunately, we are unable to locate your account using the details provided in your Trustpilot review. To assist you further, please reach out to us at hello@surecredit.co.uk so we can address this issue swiftly.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender—we operate as an online loan broker and cannot guarantee loan approval.
Our service terms, including the 14-day free trial and the subsequent £19.99 monthly fee, are clearly communicated during the sign-up process. Additionally, all customers must complete a 3D secure check with their bank to initiate the trial, ensuring awareness of the billable service. If you sign up for our service, we will, of course, bill you after the free trial ends. We also send a welcome email upon sign-up with your login details.
Please note that memberships cancelled within the 14-day trial period are not charged. We respond to all emails promptly with an auto-response that includes FAQs and instructions on how to cancel your membership. Our customer support team addresses inquiries within two working days.
Surecredit Con.
They took £19.99 from my account, unbeknown to me. They intended to take it every month. So I cancelled and was a step away from a fraud case.
Useless waste.
9 mai 2025
Avis spontané
Réponse de Surecredit
We're sorry to read your review Chris.
This charge indicates you signed up for a 14-day free trial on our website and provided your payment details. Everything was very clear within the sign-up process, and you confirmed acceptance of our terms and conditions, including the monthly fee of £19.99 after the trial period. You then received an email outlining the terms of the trial and when the next payment would be authorised, this email also contains a link to our cancellation section on the website.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender—we operate as an online loan broker and cannot guarantee loan approval.
You can cancel your membership at any time during the trial without any fees.
Tricked into subscribing
As other people have said you try and get a loan and you get tricked into a subscription they say that you get an email saying you have signed up even though I didn’t and only realised I was signed up when they took £19.99 from my account, be careful when looking for a loan
9 mai 2025
Avis spontané
Réponse de Surecredit
We're sorry to read your review Paul.
This charge indicates you signed up for a 14-day free trial on our website and provided your payment details. Everything was very clear within the sign-up process, and you confirmed acceptance of our terms and conditions, including the monthly fee of £19.99 after the trial period. You then received an email outlining the terms of the trial and when the next payment would be authorised, this email also contains a link to our cancellation section on the website.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender—we operate as an online loan broker and cannot guarantee loan approval.
Please note that memberships cancelled within the 14-day trial period are not charged. We respond to all emails promptly with an auto-response that includes FAQs and instructions on how to cancel your membership. Our customer support team addresses inquiries within two working days.
Never signed up
I have no idea how but they managed to get a hold of my bank details and subscribe me to a service that I never signed up for.
9 mai 2025
Avis spontané
Réponse de Surecredit
We're sorry to read your review.
Unfortunately, we are unable to locate your account using the details provided in your Trustpilot review. To assist you further, please reach out to us at hello@surecredit.co.uk so we can address this issue swiftly.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender—we operate as an online loan broker and cannot guarantee loan approval.
Our service terms, including the 14-day free trial and the subsequent £19.99 monthly fee, are clearly communicated during the sign-up process. Additionally, all customers must complete a 3D secure check with their bank to initiate the trial, ensuring awareness of the billable service. If you sign up for our service, we will, of course, bill you after the free trial ends. We also send a welcome email upon sign-up with your login details.
Please note that memberships cancelled within the 14-day trial period are not charged. We respond to all emails promptly with an auto-response that includes FAQs and instructions on how to cancel your membership. Our customer support team addresses inquiries within two working days.
Yet again these scammers have taken…
Yet again these scammers have taken another £19.99 out of my account without any authorisation. I've had to cancel my card. And change accounts. It's worrying that a scam company like this can access accounts without proper authorisation. I'm now taking legal action and strongly recommend anyone who has had similar experiences with these thieves to do the same
7 mai 2025
Avis spontané
Réponse de Surecredit
Hi Anthony, we're sorry to read your review.
To assist you further, please reach out to us at hello@surecredit.co.uk so we can address this issue swiftly.
Our service terms, including the 14-day free trial and the subsequent £19.99 monthly fee, are clearly communicated during the sign-up process. Additionally, all customers must complete a 3D secure check with their bank to initiate the trial, ensuring awareness of the billable service. If you sign up for our service, we will, of course, bill you after the free trial ends. We also send a welcome email upon sign-up with your login details.
We assure you that SureCredit.co.uk is not a scam. Our processes and terms are transparent, and we strive to provide valuable services to our customers. Please note that memberships cancelled within the 14-day trial period are not charged. We respond to all emails promptly with an auto-response that includes FAQs and instructions on how to cancel your membership. Our customer support team addresses inquiries within two working days.
Underhanded and sly.
Signed me up for a £19.99 monthly subscription, after I had been declined a loan. I entered my details on the loan application, and was then redirected to surecredit. They took the details and signed me up. Very underhanded, and obviously claimed it was very clear what I was signing up for, it certainly wasn't.!
7 mai 2025
Avis spontané
Réponse de Surecredit
Hi Joe, we're sorry to read your review.
This charge indicates you signed up for a 14-day free trial and provided your payment details. Everything was very clear within the sign-up process, and you confirmed acceptance of our terms and conditions, including the monthly fee of £19.99 after the trial period. You then received an email outlining the terms of the trial and when the next payment would be authorised, this email also contains a link to our cancellation section on the website.
You can cancel your membership at any time during the trial without any fees. For further assistance or cancellation, please call 0330 335 8509 or email hello@surecredit.co.uk and our agents will be more than happy to help.
Avoid
All these 5 star reviews but its the only review these people have done... clearly not genuine probably on the payroll... plenty of sites offer free credit reports save yourself £20 ...avoid
5 mai 2025
Avis spontané
Réponse de Surecredit
We are sorry to read your review Daniel. Unfortunately, we are unable to locate your account using the details provided in your Trustpilot review. To assist you further, please reach out to us at hello@surecredit.co.uk so we can address this issue swiftly.
Please note that memberships cancelled within the 14-day trial period are not charged. We respond to all emails promptly with an auto-response that includes FAQs and instructions on how to cancel your membership. Our customer support team addresses inquiries within two working days.
Takes money after cancellation
Takes money after cancellation
Cancellation is a hard and strenuous process.
Would not recommend.
1 mai 2025
Avis spontané
Réponse de Surecredit
Hi, we're sorry to read your review.
This charge indicates you signed up for a 14-day free trial on our website and provided your payment details. Everything was very clear within the sign-up process, and you confirmed acceptance of our terms and conditions, including the monthly fee of £19.99 after the trial period. You then received an email outlining the terms of the trial and when the next payment would be authorised, this email also contains a link to our cancellation section on the website.
You can cancel your membership at any time during the trial without any fees. For further assistance or cancellation, please call 0330 335 8509 or email hello@surecredit.co.uk and our agents will be more than happy to help.
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