Surelock Homes Avis 

36
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Highly recommend, contacted on tuesday afternoon and an hour later my locks were changed! Super fast, friendly, trustworthy. Many thanks!

Noté 5 sur 5 étoiles

Absolutely brilliant! Dan arrived in less than 2 hours after phoning and replaced the jammed mechanism on our outside kitchen door as it wouldn’t unlock. The mechanism was obsolete but he had a replac... Voir plus

Noté 5 sur 5 étoiles

Surelock Homes arrived at time arranged, were polite, respectful and professional. Throughout the visit they remained in communication about the job they were undertaking (UPVC door mechanism broken)... Voir plus

Noté 4 sur 5 étoiles

Very quick call out response Excellent communication On trying to save me money, the problem wasn’t properly fixed and then I ran into difficulty on the customer service side when lock issue rep... Voir plus

À propos de l'entreprise

  1. Serrurier
  2. Service de serrurerie d'urgence
  3. Homme à tout faire

Informations provenant de diverses sources externes

Surelock Homes offering Locksmiths Portsmouth, Locksmith Portsmouth, Emergency Lock Repairs in Portsmouth, Locked Out Service


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

36 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(36)

7 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly recommend

Highly recommend, contacted on tuesday afternoon and an hour later my locks were changed! Super fast, friendly, trustworthy. Many thanks!

28 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

very quick response to being locked…

very quick response to being locked out. 45 mins
(and if they werent already busy at someones it would have been faster).
decent rate as well £69+ tax for 82~ in total
slightly terrifying how effective they are at getting in to but be honest but i was glad for it :)

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

prompt, skilled, everything needed on the van, excellent

Really quick to arrive especially on a Sunday. Less than an hour. And one job before mine even. No call out charge or out of hours addition 9 am-9pm available. I was locked inside with the key stuck in the lock- old style upvc door locking system with a key. Dan solves problems! Couldn't get the screwdriver through the letterflap - so he took it off. The house was empty as only just checking it over before moving in later so no tools of my own.
I unscrewed the handle and lock and then Dan found a new lock for me - in 25 years not failed to have the right parts on the van! Changed from a key used to double lock from inside to a small handle- safer after my experience with the key. Also in his van. Then a new lock as I felt that was safer all round as a new owner. It didnt lock properly. He found one original screw was too long. Changed it. Then the door had shifted over time so it was very stiff to operate the double lock. Dan worked out or knew from experience why. Asked me about cutting the frame back a bit to solve that. Plastic is brittle and can split warning given. But with skilled work moved the three sections and very neat job.
So impressed: With the speed; Expertise; Explanations; Friendliness; Courteousness; And a very reasonable cost for solving all that for me on a Sunday. You know you're in very good hands. Thank you.

12 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Trusted Company

Very quick, honest and professional service. Front door needed a new locking mechanism. Paul has done an excellent job at a fair price. I will have absolutely no hesitation in recommending Surelock to anyone I know who needs a locksmith. Definitely a company to be trusted.

10 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing service

Absolutely amazing service. Very friendly, informative, and was here to fix the lock about two seconds after I phoned, (Slight exaggeration! 😊)

27 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Polite as well as being efficient.

Dan was really polite as well as being friendly and relatable. He did the job - putting in a deadlock - very efficiently and all was good. Hopefully I won't have to see him again because if I do it will mean he's had to drill a big hole in the door to let me in because I've lost my key!

7 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Thouroughly recommend

Thouroughly recommend. My lock barrel broke, i waited 30 min and was in with a new lock in 45 min. He even tidied up the alignment. Couldnt have been more pleasant and very reasonable. No hesitation in strongest of recommendations.

26 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic experience!

Surelock Homes arrived at time arranged, were polite, respectful and professional. Throughout the visit they remained in communication about the job they were undertaking (UPVC door mechanism broken). The guy had the right parts in the van, the job was done efficiently and they checked that I was happy with the work. They even adjusted the front door as it was sticking, at no extra cost! The price was about 25% less than another company quoted.
Brilliant experience. Will use them again.

22 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

FANTASTIC EXPERIENCE!

I had an issue with one of their older locks and without the paperwork they agreed to send a replacement. Could not asked for anything more. FANTASTIC EXPERIENCE!

8 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Had a problem on a Sunday with my upvc…

Had a problem on a Sunday with my upvc door locking mechanism, contacted surelock homes by phone and were at my house within the hour. No fuss, repair completed within 30 minutes. Changed the mechanism and at the same time I took the opportunity to have them change the key barrel as well. Friendly, efficicient and probably would have cost me the same price just to buy the parts myself. Happy that my door locks easily again! Well done! Highly recommended!

8 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service

Outstanding service arrived really promptly - the engineer was superb, solved the problem quickly and got me back into my house, so grateful 🙏

3 juillet 2024
Avis spontané

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