I have 2 policies with Surewise Insurance being disabled. Firstly their prices are absolutely reasonable and not expensive. If your direct debit doesn't go through, they give you a grace period befo... Voir plus
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Lisez les avis des autres
I have just insured my motorised wheelchair with Surewise. They were very helpful and informative and no thing I asked was any bother. Great customer service and the lady was very pleasant and easy to... Voir plus
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I’ve had a really great experience with Surewise for my care business insurance as a sole trader. The whole process was straightforward and stress-free, and the team were friendly, helpful, and qu... Voir plus
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The cover offered and premium charged are excellent. Had to double check as price per year was less than the amount quoted per month by my house insurer. The details form was straightforward, nothi... Voir plus
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À propos de l'entreprise
- Agence d'assurance
- Compagnie d'assurance invalidité
- Compagnie d'assurance habitation
- Courtier d'assurances
- Compagnie d'assurance de mobilité
- Compagnie d'assurance d'entreposage
À propos de Surewise
Écrit par l'entreprise
Insurance You Can Trust
Surewise is a leading specialist insurance intermediary providing mobility scooter insurance, carers insurance, storage insurance, home insurance and other insurance products to customers across the UK.
Surewise was first launched in April 2014 with one key aim: to provide insurance products that allow people to live life confidently.
In the 10 years since launching, our team has grown to over 20 dedicated staff members, based in our office set within the beautiful countryside of Hadleigh, Essex. We’re proud to say that our local team is all united by a passion to build trust, care, and fairness within the insurance sector.
Collectively, the Surewise directors have over 40 years of experience in the UK insurance sector - enabling us to have vital insights into how to provide our customers with the best prices, products, and services.
We want our insurance products to be affordable, high quality, and ultimately to help people to live life confidently every day.
Why Choose Surewise?
Écrit par l'entreprise
- Great Value Carers Insurance
- We offer Carer Insurance and Personal Assistant Insurance whether you are an employed carer, an employer of carers, receive direct payments or you are a self-employed carer. Prices start from £4.92 a month. We believe that it’s important for Carers and their employers to consider specialist Carers Insurance to protect themselves against risks they face in the workplace and provide policies that are underwritten by SAGIC, The Salvation Army General Insurance Corporation.
- 99% of Customers Save on Storage Insurance
- Our Storage Insurance provides protection against things like fire, theft, mould & much more, allowing you to rest assured that the contents of your storage unit are always covered. Self Storage Insurance is compulsory at most storage facilities, as a result, many storage providers offer insurance which people take as an easy option but these Storage Insurance Policies are typically much more expensive. Our customers save on average 3 times what the storage unit charges, frequently, much more!
- Great Value Mobility Scooter Cover
- Get your mobility scooter covered for just £38/year or £3.80/month For a low Premium, our Mobility Scooter policy offers comprehensive cover including; Theft, Loss, Damage, Third Party Liability, Hospital benefit and more - all from £38 for the whole year with no Excess.
- Home insurance tailored to our customers
- Our home insurance policies are designed to protect Homeowners, Landlords and Occupants from the costs of unpredictable events that come with owning and/or occupying a property. We split our policies into two sections: buildings insurance and contents insurance, this means that we can tailor our policies to our customer’s needs. We work with our underwriters, SAGIC, to produce policies that offer great cover at affordable prices as our customers are our priority.
14 day money back guarantee
Not happy with your policy? No problem with our money back guarantee
If, having examined your policy documentation, you decide the insurance does not meet your needs, you can cancel the insurance within 14 days from the date you receive the policy documentation, and we will refund the premium provided you have not made a claim.
Coordonnées de contact
Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, SS7 2PP, Benfleet, Royaume-Uni
- 01268 200020
- customerservices@surewise.com
- surewise.com
4,8
Excellent
14 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Just so easy to understand & complete.
26 avril 2026
Réponse de Surewise
Dear Christopher,
Thank you for taking the time to leave us a review!
We are thrilled to hear you had a smooth experience with our auto-renewal process.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Amanda
Surewise
Very satisfied good service very happy…
Very satisfied good service very happy to recommend 👍🤩
30 avril 2026
Avis spontané
Réponse de Surewise
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
I have just insured my motorised…
I have just insured my motorised wheelchair with Surewise. They were very helpful and informative and no thing I asked was any bother. Great customer service and the lady was very pleasant and easy to speak to, made it all so easy for me. Would definitely recommend Surewise. The price was also great and the cover amazing.
30 avril 2026
Avis spontané
Réponse de Surewise
Dear Stephanie,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear that our customer service team was helpful and efficient in addressing your needs.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
Had a real problem with my policies,but…
Had a real problem with my policies,but it was sorted out very quickly and efficiently, and left me with a smile on my face. Really great to deal with.
30 avril 2026
Avis spontané
Good value for money
Very easy to choose the cover I required, also a fair price and plenty of updates on safety, use of the scooter and relevant laws, a good service.
28 avril 2026
Réponse de Surewise
Dear Gilbert,
Thank you for taking the time to share your feedback!
We’re delighted to hear your positive comments about our prices. We strive to offer
great value, and it’s fantastic to know that you’re happy with what we provide.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
Réponse de Surewise
Dear Deirdra,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
The site was very easy to use and the…
The site was very easy to use and the price very competitive
28 avril 2026
Réponse de Surewise
Dear Alison,
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate and appreciate your positive feedback on our prices!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Lilie
Surewise
I have 2 policies with Surewise…
I have 2 policies with Surewise Insurance being disabled. Firstly their prices are absolutely reasonable and not expensive. If your direct debit doesn't go through, they give you a grace period before cancelling your insurance.
Thank you Surewise
Roberto S
24 avril 2026
Avis spontané
Réponse de Surewise
Dear Roberto,
Thank you for taking the time to share your feedback!
We’re delighted to hear your positive comments about our prices. We strive to offer
great value, and it’s fantastic to know that you’re happy with what we provide.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
The website is extremely easy to use
The website is extremely easy to use. I found exactly what I wanted at the right price. After purchase it was easy to download the relevant paperwork. The whole process was quick and efficient.
27 avril 2026
Réponse de Surewise
Dear David,
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate and appreciate your positive feedback on our prices!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Macy
Surewise
Réponse de Surewise
Dear John,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear that our customer service team was helpful and efficient in addressing your needs.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Macy
Surewise
Réponse de Surewise
Dear Tim,
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate and appreciate your positive feedback on our prices!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Macy
Surewise
Very good just nether give 5
24 avril 2026
Réponse de Surewise
Dear Ernest,
Thank you for your review and for rating us 4 stars — we really appreciate you taking the time to share your experience with us!
We're always looking for ways to improve, so if there's anything specific we could do better, please do feel free to reach out to our team.
Kind regards,
Macy
Surewise
Very happy with how surewise is fast at…
Very happy with how surewise is fast at dealing with a claim. They are friendly polite and helpful.
It's taken 2 weeks to sort out my claim and with no hassle. I will definitely use this company again and recommend them to friends and family
27 avril 2026
Avis spontané
Réponse de Surewise
Dear Melaney,
Thank you for taking the time to leave us a 5-star review!
We’re pleased to hear that our team was able to assist you efficiently with your claim. Your satisfaction is important to us, and we’re glad we could help.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Macy
Surewise
I'm very happy with my purchase
It took about a month to come and I had to choose a different colour than I originally wanted, the fitted the higher powered battery as ordered, but not the hard tires, that i requested, those took several months to get to me, but when they arrived a very friendly fellow ( from green power) put them on for me on delivery. 6 months later my battery became faulty and after calling them and going through the checks, I had to wait 12 days for yhe same wonderful guy to fit a new one.
Over all they are good company, but would recommend stocking up better so not letting disabled people wait so long for their independence to resore.
20 avril 2026
Réponse de Surewise
Dear Bianca,
Thank you so much for your 5-star review — we really appreciate you taking the time to share your feedback!
We think there may have been a little mix-up though — we're Surewise, your mobility scooter insurance provider, rather than the retailer you purchased your scooter from. It sounds like they did a brilliant job, so hopefully they'll get to see your kind words too!
That said, we're delighted to be looking after your scooter insurance, and if there's ever anything we can help you with, please don't hesitate to get in touch.
Kind regards,
Macy
Surewise
Réponse de Surewise
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
Réponse de Surewise
Dear Mrs Jones,
Thank you for taking the time to leave us a review!
We are happy to hear that everything went smoothly for you.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
Réponse de Surewise
Dear Shirley,
Thank you for taking the time to leave us a review!
We are happy to hear that everything went smoothly for you.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
Quick to answer the phone explained…
Quick to answer the phone explained everything thing I needed to know a lot of good reviews a very good price and cover
23 avril 2026
Réponse de Surewise
Dear Gerald,
Thank you for taking the time to leave us a 5 star review!
We’re pleased to hear that you had a positive experience with our team.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
Nothing to report
26 avril 2026
Réponse de Surewise
Dear George,
Thank you for taking the time to leave a review. We notice you have given us 2 stars and we are sorry to hear that your experience has not fully met your expectations.
If there is anything we can do to help or if you would like to discuss your policy with us, please do not hesitate to get in touch. We are always happy to help and would welcome the opportunity to turn your experience into a positive one.
Kind Regards,
Lilie
Surewise
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