I have 2 policies with Surewise Insurance being disabled. Firstly their prices are absolutely reasonable and not expensive. If your direct debit doesn't go through, they give you a grace period befo... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have just insured my motorised wheelchair with Surewise. They were very helpful and informative and no thing I asked was any bother. Great customer service and the lady was very pleasant and easy to... Voir plus
L'entreprise a répondu
I’ve had a really great experience with Surewise for my care business insurance as a sole trader. The whole process was straightforward and stress-free, and the team were friendly, helpful, and qu... Voir plus
L'entreprise a répondu
The cover offered and premium charged are excellent. Had to double check as price per year was less than the amount quoted per month by my house insurer. The details form was straightforward, nothi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence d'assurance
- Compagnie d'assurance invalidité
- Compagnie d'assurance habitation
- Courtier d'assurances
- Compagnie d'assurance de mobilité
- Compagnie d'assurance d'entreposage
À propos de Surewise
Écrit par l'entreprise
Insurance You Can Trust
Surewise is a leading specialist insurance intermediary providing mobility scooter insurance, carers insurance, storage insurance, home insurance and other insurance products to customers across the UK.
Surewise was first launched in April 2014 with one key aim: to provide insurance products that allow people to live life confidently.
In the 10 years since launching, our team has grown to over 20 dedicated staff members, based in our office set within the beautiful countryside of Hadleigh, Essex. We’re proud to say that our local team is all united by a passion to build trust, care, and fairness within the insurance sector.
Collectively, the Surewise directors have over 40 years of experience in the UK insurance sector - enabling us to have vital insights into how to provide our customers with the best prices, products, and services.
We want our insurance products to be affordable, high quality, and ultimately to help people to live life confidently every day.
Why Choose Surewise?
Écrit par l'entreprise
- Great Value Carers Insurance
- We offer Carer Insurance and Personal Assistant Insurance whether you are an employed carer, an employer of carers, receive direct payments or you are a self-employed carer. Prices start from £4.92 a month. We believe that it’s important for Carers and their employers to consider specialist Carers Insurance to protect themselves against risks they face in the workplace and provide policies that are underwritten by SAGIC, The Salvation Army General Insurance Corporation.
- 99% of Customers Save on Storage Insurance
- Our Storage Insurance provides protection against things like fire, theft, mould & much more, allowing you to rest assured that the contents of your storage unit are always covered. Self Storage Insurance is compulsory at most storage facilities, as a result, many storage providers offer insurance which people take as an easy option but these Storage Insurance Policies are typically much more expensive. Our customers save on average 3 times what the storage unit charges, frequently, much more!
- Great Value Mobility Scooter Cover
- Get your mobility scooter covered for just £38/year or £3.80/month For a low Premium, our Mobility Scooter policy offers comprehensive cover including; Theft, Loss, Damage, Third Party Liability, Hospital benefit and more - all from £38 for the whole year with no Excess.
- Home insurance tailored to our customers
- Our home insurance policies are designed to protect Homeowners, Landlords and Occupants from the costs of unpredictable events that come with owning and/or occupying a property. We split our policies into two sections: buildings insurance and contents insurance, this means that we can tailor our policies to our customer’s needs. We work with our underwriters, SAGIC, to produce policies that offer great cover at affordable prices as our customers are our priority.
14 day money back guarantee
Not happy with your policy? No problem with our money back guarantee
If, having examined your policy documentation, you decide the insurance does not meet your needs, you can cancel the insurance within 14 days from the date you receive the policy documentation, and we will refund the premium provided you have not made a claim.
Coordonnées de contact
Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, SS7 2PP, Benfleet, Royaume-Uni
- 01268 200020
- customerservices@surewise.com
- surewise.com
4,8
Excellent
14 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick to answer the phone explained…
Quick to answer the phone explained everything thing I needed to know a lot of good reviews a very good price and cover
23 avril 2026
Réponse de Surewise
Dear Gerald,
Thank you for taking the time to leave us a 5 star review!
We’re pleased to hear that you had a positive experience with our team.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
Nothing to report
26 avril 2026
Réponse de Surewise
Dear George,
Thank you for taking the time to leave a review. We notice you have given us 2 stars and we are sorry to hear that your experience has not fully met your expectations.
If there is anything we can do to help or if you would like to discuss your policy with us, please do not hesitate to get in touch. We are always happy to help and would welcome the opportunity to turn your experience into a positive one.
Kind Regards,
Lilie
Surewise
Surewise is so easy to deal with
Surewise is so easy to deal with. The telephone advisors are efficient and friendly. I wish all companies were such a pleasure to deal with. And all this at a most reasonable price.
Peter Assan
27 avril 2026
Avis spontané
Réponse de Surewise
Dear Peter,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear that you had a positive experience speaking with our customer service team and that they were able to provide helpful assistance.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Lilie
Surewise
Réponse de Surewise
Dear Peter,
Thank you for taking the time to leave us a 5-star review!
We’re pleased to hear that our team were able to assist you efficiently with your claim. Your satisfaction is important to us, and we’re glad we could help.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
Great company with really competetive prices
Really easy to renew policy. I searched to see if their prices were still competitive, and they were by far. Another year of insurance satisfaction and peace of mind sorted.
18 avril 2026
Réponse de Surewise
Dear Patricia,
Thank you for taking the time to leave a review.
We’re pleased you were satisfied with our product and appreciate your positive feedback on our prices!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Réponse de Surewise
Dear Robert,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Hope to get a list of contact phone…
Hope to get a list of contact phone numbers to guide me through getting help if needed.? Thanks
25 avril 2026
Réponse de Surewise
Dear Mr Spencer,
Thank you for taking the time to leave us a review! We apologise for any inconvenience you’ve experienced.
To ensure you can get help whenever you need it, here are our contact numbers. Please note that all contact numbers are also included on your policy certificate:
Main Line: 01268 200 020 (To speak to our Claims Team, please press option 4)
Breakdown Recovery: 01604 640 922
Please let us know if there is anything else we can assist you with!
Easy to navigate and a great quote at…
Easy to navigate and a great quote at the end of it!
23 avril 2026
Réponse de Surewise
Dear Mr Lingard,
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Sofia
Surewise
Value for money
Value for money, easy to access and well worth having the comfort of this insurance.
22 avril 2026
Réponse de Surewise
Dear Mike,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Réponse de Surewise
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate and appreciate your positive feedback on our prices!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Sofia
Surewise
Réponse de Surewise
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate and appreciate your positive feedback on our prices!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Sofia
Surewise
I don't like the Auto renew apart from…
I don't like the Auto renew apart from that it's being hassle free!
24 avril 2026
Réponse de Surewise
Dear Nicky,
Thank you for the review! We’re so glad to hear your experience has been hassle-free.
To clarify, auto-renewal is completely optional and can be turned off at any time. While some customers appreciate the convenience, you have full control to turn it off whenever you like.
Thanks again for your feedback!
Kind Regards,
Sofia
Surewise
mobility scooter insurance…
everyone explained everything in detail, and all paperwork etc came when it was supposed to, plus this mobility scooter was newer and far more expensive than his previous one yet the insurance premium was half the price and far more comprehensive, and covered everything we needed it to, would recommend anyone wanting this kind of insurance to go to them,
7 avril 2026
Réponse de Surewise
Dear Peter,
Thank you for taking the time to leave a review.
We’re pleased you were satisfied with our product and appreciate your positive feedback on our prices!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Your telephone receptionist/sales…
Your telephone receptionist/sales assistant was absolutely amazing.
Thankyou for your patience and helpfulness.
21 avril 2026
Réponse de Surewise
Dear Leo,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sofia
Surewise
Really good company
The most simple insurance I have ever had to take out. With such a small increase on last year.
1 avril 2026
Réponse de Surewise
Dear Mr Cobb,
Thank you for leaving us a 5 star review!
We are delighted to hear that your experience with us was straightforward.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
All queries answered politely and…
All queries answered politely and promptly. Very satisfied
23 avril 2026
Réponse de Surewise
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sofia
Surewise
Réponse de Surewise
Dear Bryan,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
For the last few years I’ve always used…
For the last few years I’ve always used Surewise for Carer’s insurance and have never had any problems with the company
16 avril 2026
Réponse de Surewise
Dear Richard,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Renewed my mobility scooter insurance…
Renewed my mobility scooter insurance and breakdown for yet another year with this company, price is always competitive and always had good customer service, auto renewal makes it easier too.
14 avril 2026
Réponse de Surewise
Dear Angeline,
Thank you for taking the time to leave a review.
We’re pleased you were satisfied with our product and appreciate your positive feedback on our prices!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
very easy website quick to find what…
very easy website quick to find what you want and easy form and instant
16 avril 2026
Réponse de Surewise
Dear Raymond,
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Sofia
Surewise
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.