Thought I needed to make a claim on the extended warranty part of my insurance. Spoke to a very helpful lady and within minutes if my call had the email she promised asking the questions they needed... Voir plus
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Lisez les avis des autres
I have 2 policies with Surewise Insurance being disabled. Firstly their prices are absolutely reasonable and not expensive. If your direct debit doesn't go through, they give you a grace period befo... Voir plus
L'entreprise a répondu
I have just insured my motorised wheelchair with Surewise. They were very helpful and informative and no thing I asked was any bother. Great customer service and the lady was very pleasant and easy to... Voir plus
L'entreprise a répondu
I’ve had a really great experience with Surewise for my care business insurance as a sole trader. The whole process was straightforward and stress-free, and the team were friendly, helpful, and qu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence d'assurance
- Compagnie d'assurance invalidité
- Compagnie d'assurance habitation
- Courtier d'assurances
- Compagnie d'assurance de mobilité
- Compagnie d'assurance d'entreposage
À propos de Surewise
Écrit par l'entreprise
Insurance You Can Trust
Surewise is a leading specialist insurance intermediary providing mobility scooter insurance, carers insurance, storage insurance, home insurance and other insurance products to customers across the UK.
Surewise was first launched in April 2014 with one key aim: to provide insurance products that allow people to live life confidently.
In the 10 years since launching, our team has grown to over 20 dedicated staff members, based in our office set within the beautiful countryside of Hadleigh, Essex. We’re proud to say that our local team is all united by a passion to build trust, care, and fairness within the insurance sector.
Collectively, the Surewise directors have over 40 years of experience in the UK insurance sector - enabling us to have vital insights into how to provide our customers with the best prices, products, and services.
We want our insurance products to be affordable, high quality, and ultimately to help people to live life confidently every day.
Why Choose Surewise?
Écrit par l'entreprise
- Great Value Carers Insurance
- We offer Carer Insurance and Personal Assistant Insurance whether you are an employed carer, an employer of carers, receive direct payments or you are a self-employed carer. Prices start from £4.92 a month. We believe that it’s important for Carers and their employers to consider specialist Carers Insurance to protect themselves against risks they face in the workplace and provide policies that are underwritten by SAGIC, The Salvation Army General Insurance Corporation.
- 99% of Customers Save on Storage Insurance
- Our Storage Insurance provides protection against things like fire, theft, mould & much more, allowing you to rest assured that the contents of your storage unit are always covered. Self Storage Insurance is compulsory at most storage facilities, as a result, many storage providers offer insurance which people take as an easy option but these Storage Insurance Policies are typically much more expensive. Our customers save on average 3 times what the storage unit charges, frequently, much more!
- Great Value Mobility Scooter Cover
- Get your mobility scooter covered for just £38/year or £3.80/month For a low Premium, our Mobility Scooter policy offers comprehensive cover including; Theft, Loss, Damage, Third Party Liability, Hospital benefit and more - all from £38 for the whole year with no Excess.
- Home insurance tailored to our customers
- Our home insurance policies are designed to protect Homeowners, Landlords and Occupants from the costs of unpredictable events that come with owning and/or occupying a property. We split our policies into two sections: buildings insurance and contents insurance, this means that we can tailor our policies to our customer’s needs. We work with our underwriters, SAGIC, to produce policies that offer great cover at affordable prices as our customers are our priority.
14 day money back guarantee
Not happy with your policy? No problem with our money back guarantee
If, having examined your policy documentation, you decide the insurance does not meet your needs, you can cancel the insurance within 14 days from the date you receive the policy documentation, and we will refund the premium provided you have not made a claim.
Coordonnées de contact
Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, SS7 2PP, Benfleet, Royaume-Uni
- 01268 200020
- customerservices@surewise.com
- surewise.com
4,8
Excellent
14 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Friendly and helpful
Phoned to renew my policy as I am not very good with doing this online, was very reassured by the lovely lady that it was okay and she sorted it all out for me . Would highly recommend this company.
18 mars 2026
Réponse de Surewise
Dear Sandra,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
very good and efficient service
18 mars 2026
Réponse de Surewise
Dear John,
Thank you for taking the time to leave us a review!
We are happy to hear that everything went smoothly for you.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
Réponse de Surewise
Dear John,
Thank you for taking the time to leave us a review!
We are happy to hear that everything went smoothly for you.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
Réponse de Surewise
Dear Ged,
Thank you for your kind review!
We’re thrilled to hear that you found our renewal process easy and straightforward. We strive to make everything as seamless as possible for our customers, and your feedback reassures us that we’re on the right track.
If you need any further assistance in the future, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
The lady i spoke to was very kind and…
The lady i spoke to was very kind and help full, sorry i have forgotten her name. Janice W.
23 mars 2026
Réponse de Surewise
Dear Jan,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
Excellent
Excellent. Company. Staff. So. Good at. Entering all details for the. Insurance
Thank. You
16 mars 2026
Réponse de Surewise
Dear Derek,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sofia
Surewise
Easy to use.
23 mars 2026
Réponse de Surewise
Dear Elaine,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
All was done very quickly and very…
All was done very quickly and very helpfully throughout
23 mars 2026
Réponse de Surewise
Dear Rita,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Always cheerful & helpful as to your…needs
Always cheerful & helpful as to your needs and any updates required to the policy done on the spot what more could you want
23 mars 2026
Réponse de Surewise
Dear Mr Bartlett,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sofia
Surewise
Easy to renew use direct debit was…
Easy to renew use direct debit was informed in advance that policy would automatically renew if I didn't stop it so nothing to do making it nice and easy
23 mars 2026
Réponse de Surewise
Dear Janet,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
It was so easy to renew my insurance on…
It was so easy to renew my insurance on line it was completed in about 2 minutes without pay problems.
6 mars 2026
Réponse de Surewise
Dear Martin,
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Sofia
Surewise
Réponse de Surewise
Dear Judith,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
I had to let my mobility scooter…
I had to let my mobility scooter insurance expire as I was in hospital at the time of renewal and for several months after, the scooter needed repair. I notified Surewise to this effect. After my discharge and scooter repair I contacted Surewise and my insurance details were still on file and the policy was renewed quickly and without any fuss or having to go through the rigmarole of a new insurance policy.
19 mars 2026
Réponse de Surewise
Dear Pam,
Thank you for taking the time to leave us a review!
We're delighted to hear that you had a positive experience speaking with our customer service team and that they were able to provide helpful assistance.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Lilie
Surewise
Easy to sort insurance
Easy to sort insurance, very fair price.
On line portal is nice & simple to update
21 mars 2026
Réponse de Surewise
Dear Brian,
Thank you for leaving us a 5 star review!
We are delighted to hear that your experience with us was simple and straightforward.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
Best cover I have found
This is the second year I have used surewise , whilst they arent the cheapest they offer the best services and comprehensive cover, in a care setting ensuring you have the best cover is essential. For a few £'s more it's definitely worth knowing you are properly insured .
14 mars 2026
Réponse de Surewise
Dear Catheryne,
Thank you for your kind review!
We're delighted to hear that you value the comprehensive cover and service we provide. We're glad you feel confident knowing you're properly insured and really appreciate your continued trust in Surewise.
Kind Regards,
Lilie
Surewise
Quick and easy to use website
Quick and easy to use website, straight forward and to the point
20 mars 2026
Réponse de Surewise
Dear Sue,
Thank you for taking the time to leave us a review!
We’re so glad you found our website easy to navigate and are satisfied with your user experience with us.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Lilie
Surewise
Quick and easy to use
Quick and easy to use and the information supplied and it very simple to select the cover suitable for your needs
19 mars 2026
Réponse de Surewise
Dear Bradley,
Thank you for taking the time to leave us a review!
We are happy to hear that everything went smoothly for you.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
Simple website, with clear details at a great price
Simple website clear details of what included and what individuals items could be added.
Price was excellent saving a third against a telephoned quote from a well known company.
20 mars 2026
Réponse de Surewise
Dear Andy,
Thank you for taking the time to leave a review.
We’re pleased you were satisfied with our product and appreciate your positive feedback on our prices!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
Good information on insurance available
Easy to find the type of insurance I required informative
20 mars 2026
Réponse de Surewise
Dear Mr Beckwith,
Thank you for taking the time to leave us a review!
We are happy to hear that everything went smoothly for you.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
Simple renewal but less of the technology
Price is good renewal is simple
However now they want you to sign up for this App/Portal stuff.
Who needs this when all you doing is renewing a policy.
Technology overload let's keep it simple
20 mars 2026
Réponse de Surewise
Dear Mr Plant,
Thank you for taking the time to share your feedback with us. We appreciate you reaching out.
We want to clarify that while our online account portal is optional, our dedicated customer service agents are always available during office hours to provide you with personal assistance.
The online account is designed to offer our customers added convenience, allowing for instant access to all their documentation and the ability to update personal details at any time.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Nicola
Surewise
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