Sushain Avis 

128
•
TrustScore 2.5 sur 5

2,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Extremely frustrated with the customer support service. I have attempted to call multiple times to resolve an issue, but the agents are actively picking up and immediately hanging up. Just now, I ca... Voir plus

Noté 1 sur 5 étoiles

Number 1 fraud company. I ordered a product 1 month back and still not received it. I contact support, a guy responded saying ul get delivered in 24 hrs. That's the last time I spoke with support. I h... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If i have the option i gave it 0 rating Worst site i ever seen They take extra charges for consultation And delivery pathetic condition I order medicine in express delivery For early re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can’t praise Sushain enough!!! Their attention to details is something anyone would get impressed of!! I took consultation for Diabetes. The doctor not only asked current relevant questions but al... Voir plus

À propos de l'entreprise

  1. Conseiller santé

Écrit par l'entreprise

Today sushainclinic.com is world's first integrated and largest platform for Ayurvedic Treatment Online. With 2000+ verified and AYUSH registered Ayurvedic doctors across the country, 100+ authentic Ayurvedic medicine brands, 100+ personal Yoga trainers and 30+ certified Panchkarma Centers- sushainclinic.com is designed to provide end to end enablement to Ayurvedic treatment. With its vision of bringing wholeness in the lives of people, sushain team is empowering world's oldest medical science with power of technology and making it accessible to large number of people of world.


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2,5

Bas

TrustScore 2.5 sur 5

128 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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2,5

Tous les avis

(128)

47 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

False 24/7 Support Claims & Broken Prescription Upload – Money Stuck!

Extremely frustrated with the customer support service. I have attempted to call multiple times to resolve an issue, but the agents are actively picking up and immediately hanging up. Just now, I called twice back to back. The first time, an agent said hello and then instantly cut the line. The second time, they picked up and hung up without saying a word. This is highly unprofessional and completely unacceptable when trying to get assistance.

I placed an order for critical medicines, and the payment went through successfully. However, on the final step, the app forces me to upload a prescription, but the upload feature continuously fails due to a technical glitch. I tried reaching out to customer service via WhatsApp but no response call goes unanswered, i shared the prescription two days back through WhatsApp it's received but no response

30 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

The worst company

The worst company. They are selling cannabis in the name of medicine.

29 octobre 2026
Avis spontané
Logo de Sushain

Réponse de Sushain

We take your concerns very seriously. We would like to clarify that Sushain operates in compliance with applicable laws and regulations. We request you to share more details about your concern so our team can investigate and address it appropriately.

For any clarification, please contact our support team: care@sushainclinic.com

Noté 1 sur 5 étoiles

Number 1 fraud company

Number 1 fraud company. I ordered a product 1 month back and still not received it. I contact support, a guy responded saying ul get delivered in 24 hrs. That's the last time I spoke with support. I have contacted more than 10 times but the voice recording says no support team available on call.. total bullshit.Just a scam to loot money

24 octobre 2026
Avis spontané
Logo de Sushain

Réponse de Sushain

We take your concerns very seriously. We would like to clarify that Sushain operates in compliance with applicable laws and regulations. We request you to share more details about your concern so our team can investigate and address it appropriately.

For any clarification, please contact our support team: care@sushainclinic.com

Noté 1 sur 5 étoiles

If i have the option i gave it 0 rating…

If i have the option i gave it 0 rating
Worst site i ever seen
They take extra charges for consultation
And delivery pathetic condition
I order medicine in express delivery
For early reach
But its over one week the shipment is not done yet and about delivery date
Showing N/A
Very pathetic condition*****dont buy medicine from this clinic site you will regret always****

27 septembre 2026
Avis spontané
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Réponse de Sushain

Dear Vivek,

We sincerely regret the inconvenience caused by the delay in your medicine delivery. We understand that timely delivery is particularly important when it concerns medicines, and we apologize that your experience did not meet our expected service standards.

We would like to investigate your order on priority and identify the reason for the delay. Please share your order number or registered contact details with our customer support team at care@sushainclinic.com, so that we can review the shipment status and provide you with an appropriate resolution.

We value your feedback and take such concerns seriously. We are committed to improving our delivery processes and ensuring a better experience for our customers.

Regards,
Sushain Team
Email: care@sushainclinic.com

Noté 1 sur 5 étoiles

I ordered product at 01/09/2026 and the…

I ordered product at 01/09/2026 and the time of delivary was given 07/09/2026. But I had not received the product yet and no responce from them ever time I call they say 24 hr me deliver hojayega from last 7 days.

15 septembre 2026
Avis spontané
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Réponse de Sushain

Dear Nitin,

We sincerely apologize for the delay in delivering your order and for the inconvenience caused. We understand how frustrating it can be to wait for your medicines beyond the promised delivery date, especially when you have been following up multiple times.

We would like to investigate your order on priority and understand the reason for the delay. Please share your order number or registered contact details with our customer support team at care@sushainclinic.com so that we can check the shipment status and assist you with an appropriate resolution.

We take your feedback seriously and are committed to improving our delivery and customer support experience.

Regards,
Sushain Team
Email: care@sushainclinic.com

Noté 1 sur 5 étoiles

ORDER AND DELIVERY

This is R.B. ASHOKKUMARRAJ FROM CHENNAI—A very poor and disappointing experience. I placed Order No. ORD343728 more than 2 weeks ago, but I still have not received my order.

I have already raised a complaint twice through WhatsApp, but unfortunately, I have received no response or proper resolution. The customer service is extremely poor, and there has been no proper update regarding my order.

This delay and lack of response are unacceptable. Since I have been waiting for more than two weeks without any resolution, I request an immediate full refund.

Very poor customer service and disappointing experience.

28 août 2026
Avis spontané
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Réponse de Sushain

Dear Mr. R.B. Ashokkumarraja,

We sincerely apologize for the inconvenience and delay you have experienced with your order ORD343728. We understand your frustration and regret that you did not receive a timely update.

You can check the latest status of your order using the tracking link below:
Track Order ORD343728

Our team is looking into the matter and will assist you with the appropriate resolution. We apologize once again for the inconvenience caused.

Regards,
Sushain Team

Noté 1 sur 5 étoiles

Very unpleasant experience with…

Very unpleasant experience with @SushainClinic. Even after paying an express delivery fee, no delivery attempt has been made

The product reached my nearest hub on 26 Aug and has been sitting there for 4 days with no action.

I’ve informed both Sushain Clinic and the logistics partner, Expressbee, multiple times via email, but nobody seems to care. Customer service is apparently just a myth.

30 août 2026
Avis spontané
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Réponse de Sushain

Hi Shubham,

We sincerely apologize for the inconvenience caused. We understand your frustration and are looking into this with our delivery partner. We truly value your feedback and will work to ensure a better experience going forward.

Regards,
Sushain Team

Noté 1 sur 5 étoiles

Order not delivered

Order not delivered

24 août 2026
Avis spontané
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Réponse de Sushain

Hi Pooran, we sincerely apologize for the inconvenience. Please share your order number and registered contact details with us so our team can check the issue and assist you promptly.
— Sushain Team

Noté 1 sur 5 étoiles

Worst experience...I have had a very…

Worst experience...I have had a very disappointing experience with Sushain Clinic. My order has been delayed repeatedly, and despite the inconvenience, I have not received a proper apology or satisfactory response.
I spoke with both Ashish and Durgesh, but neither has been helpful. Ashish mentioned that he is the head of the team/company and said he had important tasks to handle, but that does not justify the lack of proper communication or support.
I am currently dealing with an eye cyst, and my condition is getting worse day by day. This matter is serious for me, and I expected the clinic to understand the urgency and handle my order responsibly.
Please take immediate action and provide me with a clear update on my order. Otherwise, I will be forced to take strict action regarding this matter. I expect this issue to be resolved without any further delay.

13 août 2026
Avis spontané
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Réponse de Sushain

Hi Ghritakshi, we sincerely apologize for the inconvenience and understand your concern. Please share your order number and registered contact details with us so our team can check the status and assist you promptly. We truly value your feedback and will do our best to resolve this at the earliest.

— Sushain Team

Noté 3 sur 5 étoiles

Good product selection, slow refund resolution

I really like that Sushain has the Ayurvedic meds that I need.

I'm giving a 3-star because I had an issue with an incorrect delivery and it took a month and multiple follow-ups to get the refund, which was inconvenient. I do appreciate the customer support rep helping me get the refund.

22 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately I didn't see the review…

Unfortunately I didn't see the review of this company and ordered few medicines when status was 'in stock'. I had ordered three products same day one was delivered after one week while other two had no clues continue to see status ready to ship from the day one it's been two week now. Their customer care number is horrible alway busy.
Very disappointed , I don't think that I would ever order a product from sushain in future.
Past order delivery waiting and waiting

17 juillet 2026
Avis spontané
Logo de Sushain

Réponse de Sushain

Dear NS Bisht,
We sincerely apologize for the delay and inconvenience caused. This is not the experience we want for our customers. Please share your Order ID with us or contact our support team so we can review your order and resolve the issue as quickly as possible. Thank you for your patience and valuable feedback.

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