Extremely frustrated with the customer support service. I have attempted to call multiple times to resolve an issue, but the agents are actively picking up and immediately hanging up. Just now, I ca... Voir plus
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Number 1 fraud company. I ordered a product 1 month back and still not received it. I contact support, a guy responded saying ul get delivered in 24 hrs. That's the last time I spoke with support. I h... Voir plus
L'entreprise a répondu
If i have the option i gave it 0 rating Worst site i ever seen They take extra charges for consultation And delivery pathetic condition I order medicine in express delivery For early re... Voir plus
L'entreprise a répondu
Can’t praise Sushain enough!!! Their attention to details is something anyone would get impressed of!! I took consultation for Diabetes. The doctor not only asked current relevant questions but al... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Today sushainclinic.com is world's first integrated and largest platform for Ayurvedic Treatment Online. With 2000+ verified and AYUSH registered Ayurvedic doctors across the country, 100+ authentic Ayurvedic medicine brands, 100+ personal Yoga trainers and 30+ certified Panchkarma Centers- sushainclinic.com is designed to provide end to end enablement to Ayurvedic treatment. With its vision of bringing wholeness in the lives of people, sushain team is empowering world's oldest medical science with power of technology and making it accessible to large number of people of world.
Coordonnées de contact
T4-B1109, NXONE, Plot No. 17, Techzone-4, Gr. Noida West, Uttar Pradesh, 201306, Greater Noida, Inde
- 8052011911
- care@sushainclinic.com
- sushainclinic.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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They make fool of customers and their…
They make fool of customers and their customer support is even worst never recommended to anyone
They sent me different product and different bill and now no response
मेरा पहला ही अनुभव sushain के साथ बहुत…
मेरा पहला ही अनुभव sushain के साथ बहुत खराब रहा आवश्यक दवाई भी तय समयसीमा 4 दिन बाद भी नहीं पहुंचीORD387898-1
False 24/7 Support Claims & Broken Prescription Upload – Money Stuck!
Extremely frustrated with the customer support service. I have attempted to call multiple times to resolve an issue, but the agents are actively picking up and immediately hanging up. Just now, I called twice back to back. The first time, an agent said hello and then instantly cut the line. The second time, they picked up and hung up without saying a word. This is highly unprofessional and completely unacceptable when trying to get assistance.
I placed an order for critical medicines, and the payment went through successfully. However, on the final step, the app forces me to upload a prescription, but the upload feature continuously fails due to a technical glitch. I tried reaching out to customer service via WhatsApp but no response call goes unanswered, i shared the prescription two days back through WhatsApp it's received but no response
Great service recently I have purchased…
Great service recently I have purchased product from sushain and they deliver so fast…. Happy with service😊
The worst company
The worst company. They are selling cannabis in the name of medicine.

Réponse de Sushain
Number 1 fraud company
Number 1 fraud company. I ordered a product 1 month back and still not received it. I contact support, a guy responded saying ul get delivered in 24 hrs. That's the last time I spoke with support. I have contacted more than 10 times but the voice recording says no support team available on call.. total bullshit.Just a scam to loot money

Réponse de Sushain
If i have the option i gave it 0 rating…
If i have the option i gave it 0 rating
Worst site i ever seen
They take extra charges for consultation
And delivery pathetic condition
I order medicine in express delivery
For early reach
But its over one week the shipment is not done yet and about delivery date
Showing N/A
Very pathetic condition*****dont buy medicine from this clinic site you will regret always****

Réponse de Sushain
I ordered product at 01/09/2026 and the…
I ordered product at 01/09/2026 and the time of delivary was given 07/09/2026. But I had not received the product yet and no responce from them ever time I call they say 24 hr me deliver hojayega from last 7 days.

Réponse de Sushain
ORDER AND DELIVERY
This is R.B. ASHOKKUMARRAJ FROM CHENNAI—A very poor and disappointing experience. I placed Order No. ORD343728 more than 2 weeks ago, but I still have not received my order.
I have already raised a complaint twice through WhatsApp, but unfortunately, I have received no response or proper resolution. The customer service is extremely poor, and there has been no proper update regarding my order.
This delay and lack of response are unacceptable. Since I have been waiting for more than two weeks without any resolution, I request an immediate full refund.
Very poor customer service and disappointing experience.

Réponse de Sushain
I ordered an expensive medicine Kumar…
I ordered an expensive medicine Kumar Kalyan Rasa. They sent some other medicine and are now not sending my right medicine nor they are giving back refund
Superb experience,door step delivery…
Superb experience,door step delivery and highly experienced dr .
Very unpleasant experience with…
Very unpleasant experience with @SushainClinic. Even after paying an express delivery fee, no delivery attempt has been made
The product reached my nearest hub on 26 Aug and has been sitting there for 4 days with no action.
I’ve informed both Sushain Clinic and the logistics partner, Expressbee, multiple times via email, but nobody seems to care. Customer service is apparently just a myth.

Réponse de Sushain
Worst experience...I have had a very…
Worst experience...I have had a very disappointing experience with Sushain Clinic. My order has been delayed repeatedly, and despite the inconvenience, I have not received a proper apology or satisfactory response.
I spoke with both Ashish and Durgesh, but neither has been helpful. Ashish mentioned that he is the head of the team/company and said he had important tasks to handle, but that does not justify the lack of proper communication or support.
I am currently dealing with an eye cyst, and my condition is getting worse day by day. This matter is serious for me, and I expected the clinic to understand the urgency and handle my order responsibly.
Please take immediate action and provide me with a clear update on my order. Otherwise, I will be forced to take strict action regarding this matter. I expect this issue to be resolved without any further delay.

Réponse de Sushain
Good product selection, slow refund resolution
I really like that Sushain has the Ayurvedic meds that I need.
I'm giving a 3-star because I had an issue with an incorrect delivery and it took a month and multiple follow-ups to get the refund, which was inconvenient. I do appreciate the customer support rep helping me get the refund.
After consultation it takes 2/3 days…
After consultation it takes 2/3 days when I get my proscription and then I can place order. Process need to be fast. Overall its good.
Ms Khushboo Verma of Sushain is very…
Ms. Khushboo Verma of Sushain Clinic is very supportive and co-operatve, very good service.
Unfortunately I didn't see the review…
Unfortunately I didn't see the review of this company and ordered few medicines when status was 'in stock'. I had ordered three products same day one was delivered after one week while other two had no clues continue to see status ready to ship from the day one it's been two week now. Their customer care number is horrible alway busy.
Very disappointed , I don't think that I would ever order a product from sushain in future.
Past order delivery waiting and waiting

Réponse de Sushain
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