Sushain Avis 

128
•
TrustScore 2.5 sur 5

2,5

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Extremely frustrated with the customer support service. I have attempted to call multiple times to resolve an issue, but the agents are actively picking up and immediately hanging up. Just now, I ca... Voir plus

Noté 1 sur 5 étoiles

Number 1 fraud company. I ordered a product 1 month back and still not received it. I contact support, a guy responded saying ul get delivered in 24 hrs. That's the last time I spoke with support. I h... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If i have the option i gave it 0 rating Worst site i ever seen They take extra charges for consultation And delivery pathetic condition I order medicine in express delivery For early re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can’t praise Sushain enough!!! Their attention to details is something anyone would get impressed of!! I took consultation for Diabetes. The doctor not only asked current relevant questions but al... Voir plus

À propos de l'entreprise

  1. Conseiller santé

Écrit par l'entreprise

Today sushainclinic.com is world's first integrated and largest platform for Ayurvedic Treatment Online. With 2000+ verified and AYUSH registered Ayurvedic doctors across the country, 100+ authentic Ayurvedic medicine brands, 100+ personal Yoga trainers and 30+ certified Panchkarma Centers- sushainclinic.com is designed to provide end to end enablement to Ayurvedic treatment. With its vision of bringing wholeness in the lives of people, sushain team is empowering world's oldest medical science with power of technology and making it accessible to large number of people of world.


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2,5

Bas

TrustScore 2.5 sur 5

128 avis

5 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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2,5

Tous les avis

(128)

47 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I ordered medicine parasaryandi kasyam…

I ordered medicine parasaryandi kasyam tab cost is 525 but i got different product and i tell them then he said for replace but wrong product picked up but right product not deilvered to me after 10 days my product cancell and when i ask about my refund he cut my call and not recieving my call . He say qr send me i send them but there is no action still I have all proof chat and voice recording i will go in consumers court and cm janta darbar for mentally torcher and i will do igrs complain against sushain .

14 juillet 2026
Avis spontané
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Réponse de Sushain

Dear Ashish Kumar,
We sincerely apologize for the inconvenience caused. This is not the experience we aim to provide. Please share your Order ID or contact our support team so we can review your case and resolve it as quickly as possible. Thank you for your patience and feedback.

Noté 1 sur 5 étoiles

This company is absolute scam

This company is absolute scam. My order ID is #ORD296884. I have paid really big amount of cash but the delivery isn't happening even after claims of it being dispatched. I can't track my order on the links given. All the customer care numbers or helplines of Sushain claims to have don't exist or they don't pick the calls. I have made more than 89 calls on their multiple numbers trying to get my money back. The delivery service is absolutely horrible. I have called and tried everything. I just want my money back if they can't make the delivery.

12 juin 2026
Avis spontané
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Réponse de Sushain

Dear Balwant Kaur Uppal,

We sincerely apologize for the inconvenience you faced with your order. This is not the level of service we aim to provide to our customers.

We would like to inform you that we are checking your order details (Order ID: ORD296884) with our delivery team on priority. Our support team will contact you shortly to resolve this issue and ensure that your concern regarding delivery/refund is addressed.

We request you to please share your registered contact details with us via official support so we can assist you faster.

Thank you for bringing this to our attention. We truly value your feedback and are committed to improving your experience.

Regards,
Sushain Team

Noté 3 sur 5 étoiles

I have ordered 120 capsule but one box…

I have ordered 120 capsule but one box came empty my order number is ORD291135. I got only 60.

4 juin 2026
Avis spontané
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Réponse de Sushain

Dear Vishwajeet Sapan,

We sincerely apologize for the inconvenience caused to you.

We have noted your order details (Order ID: ORD291135) and our team is checking this issue on priority. Kindly share your registered contact details with us so we can verify the packing and dispatch details and arrange the necessary resolution at the earliest.

Thank you for bringing this to our notice. We value your trust and will ensure this matter is resolved quickly.

Regards,
Sushain Team

Noté 2 sur 5 étoiles

I was there to get an AYURVEDIC dr's…

I was there to get an AYURVEDIC dr's view on my post nasal drip and here is the summary :

Dr. Priyanka Thakur

Her statement that "no medicine can fix kapha coming at all" is flat-out incorrect in the context of authentic Ayurvedic science. Ayurveda is entirely built on the principle that while you cannot change your baseline genetic constitution (Prakriti), you absolutely can cure and reverse an active, pathological overflow of mucus (Vikriti).Here is a direct, candid breakdown of why her assessment lacks true Ayurvedic depth and how you should interpret your CT scan results:1. The Myth of the "Minimal Tilt"The Reality: Almost 80% of all people have a minor nasal septum deviation [1]. If your CT scan shows only a "very minimal tilt," it is highly unlikely to be the primary cause of your chronic post-nasal drip.The Error: Your practitioner is using a tiny, normal anatomical variation as a scapegoat because she is unable to identify or treat the true functional imbalance in your body.2. The Contradiction in Her LogicThe Error: Saying you are "definitely allergic" without taking a detailed history of your digestion, sleep, stress, and diet goes against the core tenets of Ayurvedic diagnosis (Nidana).The Truth: In Ayurveda, allergies are not a permanent curse; they are simply a symptom of a hyper-reactive immune system caused by a weak digestive fire (Mandagni) and accumulation of internal toxins (Ama). When you strengthen the gut, the "allergies" and the excess Kapha naturally subside.3. Misunderstanding the Role of NasyaThe Error: Telling you to perform daily Nasya (nasal oil drops) while you have an active, heavy post-nasal drip can actually make your symptoms worse.The Truth: Classical texts dictate that strong, heavy oil Nasya should never be administered when there is fresh, un-metabolized, thick Kapha blocking the sinuses. Doing so acts like pouring oil onto wet mud, making the stagnation worse. The channels must first be dried and cleared internally.

26 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor Customer Support and Undelivered Order Experience

Very disappointing experience. My order (ORD277768-1) was shipped, but after that there were no further updates regarding delivery. I contacted the courier company, and they informed me that the package could not be delivered and asked me to contact the seller to cancel the order.

The problem is that there is no cancel option available after shipment. Despite calling and sending multiple messages, I received no proper support or assistance from customer service.

The lack of communication and customer support made the entire experience frustrating. Customers should at least receive proper updates and help when issues like this happen.

22 mai 2026
Avis spontané
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Réponse de Sushain

Dear Maham Sahed,

We sincerely apologize for the inconvenience and frustration you experienced with your order. We understand how disappointing it is when delivery updates are unavailable and support does not meet expectations.

Unfortunately, in some cases courier-related issues can occur after shipment, which may affect the delivery process. However, we agree that you should have received timely updates and better assistance from our support team.

Your feedback has been shared with the concerned department so we can improve our communication and customer service. We truly value your patience and the opportunity to do better.

Please contact us directly with your order details, and we will do our best to review the matter and provide an appropriate resolution.

Thank you for bringing this to our attention.

Team Support

Noté 1 sur 5 étoiles

Firstly it shows 2_3 days delivery but…

Firstly it shows 2_3 days delivery but it almost took 5 days not major issue but they took extra charge for express delivery and it didn't happen ...nd the product is wrong ...I have been giving swarnaprashna for two years now ..and always order from gaudhali .com ..but it was not available so order from here and my kid started crying after taking it ..it tastes weird.

2 mai 2026
Avis spontané
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Réponse de Sushain

Dear Sir/Maam Sorry for your Inconvenient Pls share Your Name or Order id or Mobile no for immediate support.

Noté 1 sur 5 étoiles

I had a very disappointing experience…

I had a very disappointing experience with Sushain Clinic customer support.

I placed an order for medicines,ut one item was missing from the delivery. Despite this, I received messages stating that the order was both delivered and still out for delivery which was confusing and inconsistent.

When I contacted customer care to resolve the issue, my concern was not properly addressed. Instead of helping, the support team failed to provide a clear resolution.

One of the customer care executives, Khoosboo Verma, behaved very unprofessionally during the call. Her tone was dismissive and it felt like my concern was being treated as an inconvenience. The conversation ended abruptly when she hung up, without resolving the issue.

Overall, this was a very frustrating experience.

14 avril 2026
Avis spontané
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Réponse de Sushain

Dear Sir/Maam Sorry for your Inconvenient Pls share Your Name or Order id or Mobile no for immediate support.

Noté 1 sur 5 étoiles

Bed service by sushain clinic

Hi , susha inclinc
I'm Rahul singh
Your delivery service very poor n bed.your delivery partner n delivery agent not responding my call n msg.
Next then
Your sushain clinic customer service is very low n bed .bcoz not like this talking behaviour.

12 mars 2026
Avis spontané
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Réponse de Sushain

We’re very sorry for this serious issue. This should never have happened. Please share your order ID so we can investigate and resolve it immediately. Your health and trust are our top priority.

You can also reach us directly at Call +91 63893 07649 or email us at care@sushainclinic.com

Noté 1 sur 5 étoiles

Don't buy any product or medicine from…

Don't buy any product or medicine from sushain. It's fake people are running. They take your money and not deliver the order. Sharing you fake contact number and tracking link. They are below begger's range.

20 février 2026
Avis spontané
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Réponse de Sushain

We’re very sorry for this serious issue. This should never have happened. Please share your order ID so we can investigate and resolve it immediately. Your health and trust are our top priority.

You can also reach us directly at Call +91 7439877029 or email us at care@sushainclinic.com

Noté 1 sur 5 étoiles

I ordered kamini medicine with express…

I ordered kamini medicine with express delivery but in tracking status nothing shows this is my prepaid ordered and it is not show any deliver date

22 février 2026
Avis spontané
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Réponse de Sushain

We’re very sorry for the inconvenience your Order is Out for Delivery and you will get by today or tomorrow morning. We are sharing your Order tracking id itself.

https://shipment.xpressbees.com/shipping/tracking/14345160044969

You can also reach us directly at Call +91 7439877029 or email us at care@sushainclinic.com

Noté 1 sur 5 étoiles

To who ever reading this never trust…

To who ever reading this never trust this clinic they don't have proper customer care nd i don't see option like to return the product back cause it's super defective one.

This sucks! Tbh

23 février 2026
Avis spontané
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Réponse de Sushain

We’re very sorry for this serious issue. This should never have happened. Please share your order ID so we can investigate and resolve it immediately. Your health and trust are our top priority.

You can also reach us directly at Call +91 63893 07649 or email us at care@sushainclinic.com

Noté 1 sur 5 étoiles

totally unreliable

No proper responce, no customer care. When I added my products to the basket, the representative called me for placing the order and promising the timely delivery.

After I placed the order, there is no responce from the company nor representative. I did not receive the product even after 1 week of the expected date. Daily I just get the message that your delivery is postponed without any confirmed date.

16 janvier 2026
Avis spontané
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Réponse de Sushain

We’re very sorry for this serious issue. This should never have happened. Please share your order ID so we can investigate and resolve it immediately. Your health and trust are our top priority.

You can also reach us directly at Call +91 8052011911 or email us at care@sushainclinic.com

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