Mancarea este foarte buna si angajatii sunt amabili si prietenosi. Singurul motiv pentru care nu am dat 5* este pentru ca: - Astepti tot timpul dupa comanda, chiar si daca a fost online "take away... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Eu fac comenzi pe site. In emailul de confirmare scrie ca vei fi contactat dupa max. 10 minute. Asta nu se intampla. Din 3 comenzi, am fost sunat doar odata si mi s-a dat un interval de jumat... Voir plus
L'entreprise a répondu
Sushi bun in general. Din pacate, prea multe scapari pe mai multe planuri, incluzand: - peste cu gust de vechi - bonusurile pentru comenzi de pick-up anticipate nu se ofera, pare sa fie o omitere... Voir plus
L'entreprise a répondu
Need to work a bit more on delivery topic, but overall we're happy with sushi master. Especially a biiig like for the taste and flavour and presentation of the product <3! Many thanks! We'll defini... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Sushi Master Brașov este prima franciză din Europa. Formatul nostru este TAKE AWAY și ne propunem să facem cel mai bun sushi și cele mai bune rulouri japoneze. Sushi Master prepară rapid, gustos și sănătos!
Coordonnées de contact
Calea București 107, Brașov, România, Brasov, Roumanie
- 0800-080-030
- carrefour@sushi-master.ro
- sushimaster.ro
4,0
Bien
102 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Best in town!!!
7 juillet 2018
Avis spontané
Réponse de Sushimaster
Hi Serban,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Ador sushi!!
7 juillet 2018
Avis spontané
Réponse de Sushimaster
Salut Irina,
vă mulțumim pentru recenzia dvs. de 5 stele!
Suntem atît de fericiți să auzim ca sunteți mulțumiți de Sushi Master.
Sperăm să vă vedem din nou cu prietenii dvs.!
cu repsect,
Ion.
Réponse de Sushimaster
Hi Bogdan,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
The fish was not fresh at all.
The fish was not fresh at all.
Ordered the food with 3 hours in advanced, scheduled it for 6 PM, but still the order came only at 7 PM.
7 juillet 2018
Avis spontané
Réponse de Sushimaster
Hi Andrei,
I'm so sorry to hear about your unfortunate experience.
We really appreciate your feedback, and hope to give us the chance to make it right!
If there is anything we can do to help remedy your experience, please reach out me directly to carrefour@sushi-master.ro
Thanks again for the feedback.
Kind Regards,
Ion.
carrefour@sushi-master.ro or pr@sushimaster.ro
Réponse de Sushimaster
Hi Alina,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Great tasting food as always
Great tasting food as always. Delivery was a bit late as well this time (30min).
Guess they have a lot of orders as it was Friday night.
17 juin 2018
Avis spontané
Réponse de Sushimaster
Hi Dragos,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Thank you for your review!
Ion, Sushi Master
carrefour@sushi-master.ro
The food is good but the delivery don't
The food is good, but ot takes to mich time to came at your place. For us it was 2 hours, so you should go and eat at them.
5 juin 2018
Avis spontané
Réponse de Sushimaster
Hi Simona,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Thank you for your review!
Ion, Sushi Master
carrefour@sushi-master.ro
All the food was accordingly to our…
All the food was accordingly to our expactations. It would be nice if the waiting time would be less than two hours. Keep up the good food and service!
3 juin 2018
Avis spontané
Réponse de Sushimaster
Hi Siamac,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
good food and good timing.
17 mai 2018
Avis spontané
Réponse de Sushimaster
Hi Radu,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
I love the sushi they make
17 mai 2018
Avis spontané
Réponse de Sushimaster
Hi Mihaela Dragan,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Réponse de Sushimaster
Hi Ana-Maria,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Really nice fresh sushi
Really nice fresh sushi, lots of options and delivery on time (I love being able to order online). All my guests were very happy with the food. And the kids (and not only) loved the dessert - a must try.
We’ll definitely order again and recommend you
All the best!
10 mai 2018
Avis spontané
Réponse de Sushimaster
Hi Catalina,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
3 comenzi livrate cu întârziere
Eu fac comenzi pe site.
In emailul de confirmare scrie ca vei fi contactat dupa max. 10 minute.
Asta nu se intampla.
Din 3 comenzi, am fost sunat doar odata si mi s-a dat un interval de jumatate de ora in care sigur voi primi comanda.
Intervalul incepea cu ora de livrare de pe site.
Nu am primit comanda in acel interval.
A venit peste 20 minute.
Eu cred ca voi nu intelegeti ce inseamna livrare.
Trebuie sa poti sa dai clietului ora de livrare.
La cele 3 comenzi, s-a intarziat la toate.
7 mai 2018
Avis spontané
Réponse de Sushimaster
Salut Andrian,
vă mulțumim de feedback-ul oferit și ne pare foarte rău de exepriența pe care ați avut-o, și am dori să putem înbunătăți acest lucru.
Vom aprecia mult dacă ne-ați putea relata mai multe detalii despre ceea ce vi s-a intîmplat și dacă vă putem ajuta cu ceva anume vă rugăm să ne scrie-ți la pr@sushimaster
Cu respect
Ion.
pr@sushimaster.ro
Definitely the best sushi in Brasov
It is not the best sushi ever, but it definitely is the very best sushi you can have in Brasov, at a fair price and with decent delivery time
6 mai 2018
Avis spontané
We'll definitely be back :)
Need to work a bit more on delivery topic, but overall we're happy with sushi master. Especially a biiig like for the taste and flavour and presentation of the product <3!
Many thanks!
We'll definitely be back!
4 mai 2018
Avis spontané
Réponse de Sushimaster
Salut Katalin,
vă mulțumim pentru recenzia dvs. de 5 stele!
Suntem atît de fericiți să auzim ca sunteți mulțumiți de Sushi Master.
Sperăm să vă vedem din nou cu prietenii dvs.!
cu repsect,
Ion.
am facut comnada pentru 21.15 de la ora…
am facut comnada pentru 21.15 de la ora 19, cand am ajuns sa ridic comanda nici nu s-au apucat de ea. Surpriza
17 avril 2018
Avis spontané
Réponse de Sushimaster
Salut Andrei,
vă mulțumim de feedback-ul oferit și ne pare foarte rău de exepriența pe care ați avut-o, și am dori să putem înbunătăți acest lucru.
Vom aprecia mult dacă ne-ați putea relata mai multe detalii despre ceea ce vi s-a intîmplat și dacă vă putem ajuta cu ceva anume vă rugăm să ne scrie-ți la pr@sushimaster
Cu respect
Ion.
pr@sushimaster.ro
Best sushi i’ve ever eat
16 avril 2018
Avis spontané
Réponse de Sushimaster
Hi Luminita,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Ultimele dati a fost dezamagitor
Aproape de fiecare data, comanda a fost adusa tarziu, o data ati intarziat o ora, iar pe site scria ca la fiecare intarziere, se ofera un produs cadou (ceea ce nu s-a intamplat niciodata). In plus, sushi-ul si desertul au fost facute in mare graba in ultimele dati si aratau ca vai de ele... la sushi, orezul era mult prea lipicios, iar continutul nu era pus cum trebuia, dadea pe afara sau lipsea, iar la desert, roll-urile nu erau facute ca lumea, erau mici si pricajite, aratau urat de tot, sa nu mai spun de sosurile care trebuiau sa fie pe roll-uri (de multe ori, era pus doar un sos, nu doua amestecate, cum trebuiau sa fie). In plus, site-ul nu functioneaza cum trebuie: codurile promotionale nu pot fi introduse, mereu apare cate-o eroare pe site la introducerea lor, iar descrierea anumitor produse este eronata (de exemplu, pe site, la desert scria 8 bucati, iar in comanda m-am trezit doar cu 6). De asemenea, la ultima comanda, nu ni s-au pus nici macar servetele sau tacamuri. Pacat de aceasta servire, caci se faceau, la un moment dat, preparate foarte bune!
7 avril 2018
Avis spontané
Réponse de Sushimaster
Salut Delia,
Vă mulțumim de feedback-ul oferit și ne pare foarte rău de exepriența pe care ați avut-o, și am dori să putem înbunătăți acest lucru.
Vom aprecia mult dacă ne-ați putea relata mai multe detalii despre ceea ce vi s-a intîmplat și dacă vă putem ajuta cu ceva anume vă rugăm să ne scrie-ți la pr@sushimaster
Cu respect
Ion.
pr@sushimaster.ro
Horror
Everytime I ordered take away with many hours before, I never received the bonus for it.
7 avril 2018
Avis spontané
Réponse de Sushimaster
Hi Sabina,
I have completely failed your expectations and I apologize for that.
If there is anything I can do to help change your mind and fix this, please let me know right away!
I look forward, to receiving your feedback.
Kind Regards,
Ion.
carrefour@sushi-master.ro or pr@sushimaster.ro
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