SushimasterAvis 

102
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Mancarea este foarte buna si angajatii sunt amabili si prietenosi. Singurul motiv pentru care nu am dat 5* este pentru ca: - Astepti tot timpul dupa comanda, chiar si daca a fost online "take away... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Eu fac comenzi pe site. In emailul de confirmare scrie ca vei fi contactat dupa max. 10 minute. Asta nu se intampla. Din 3 comenzi, am fost sunat doar odata si mi s-a dat un interval de jumat... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Sushi bun in general. Din pacate, prea multe scapari pe mai multe planuri, incluzand: - peste cu gust de vechi - bonusurile pentru comenzi de pick-up anticipate nu se ofera, pare sa fie o omitere... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Need to work a bit more on delivery topic, but overall we're happy with sushi master. Especially a biiig like for the taste and flavour and presentation of the product <3! Many thanks! We'll defini... Voir plus

À propos de l'entreprise

  1. Restaurant

Informations provenant de diverses sources externes

Sushi Master Brașov este prima franciză din Europa. Formatul nostru este TAKE AWAY și ne propunem să facem cel mai bun sushi și cele mai bune rulouri japoneze. Sushi Master prepară rapid, gustos și sănătos!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(102)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excelent !!!

3 janvier 2018
Avis spontané
Logo de Sushimaster

Réponse de Sushimaster

Hi Daniela,

Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!


Kind Regards,
Ion.

Noté 5 sur 5 étoiles

Great rolls

Great rolls, made with heart and soul for the satisfaction of clients.

1 décembre 2017
Avis spontané
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Réponse de Sushimaster

Hi Aron,

Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!


Kind Regards,
Ion.

Noté 5 sur 5 étoiles

Great food delivered right on time

20 novembre 2017
Avis spontané
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Réponse de Sushimaster

Hi Tudor,

Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!


Kind Regards,
Ion.

Noté 5 sur 5 étoiles

Recomand

Bun, bun, bun!!!

19 novembre 2017
Avis spontané
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Réponse de Sushimaster

Salut Marius,
vă mulțumim pentru recenzia dvs. de 5 stele!
Suntem atît de fericiți să auzim ca sunteți mulțumiți de Sushi Master.
Sperăm să vă vedem din nou cu prietenii dvs.!

cu repsect,
Ion.

Noté 5 sur 5 étoiles

awesome service

19 novembre 2017
Avis spontané
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Réponse de Sushimaster

Hi Diana,

Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!


Kind Regards,
Ion.

Noté 5 sur 5 étoiles

Mancare foarte buna

16 novembre 2017
Avis spontané
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Réponse de Sushimaster

Salut Ioana,
vă mulțumim pentru recenzia dvs. de 5 stele!
Suntem atît de fericiți să auzim ca sunteți mulțumiți de Sushi Master.
Sperăm să vă vedem din nou cu prietenii dvs.!

cu repsect,
Ion.

Noté 5 sur 5 étoiles

👏👏👏Felicitari !!!!!

13 novembre 2017
Avis spontané
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Réponse de Sushimaster

Salut Alina,
vă mulțumim pentru recenzia dvs. de 5 stele!
Suntem atît de fericiți să auzim ca sunteți mulțumiți de Sushi Master.
Sperăm să vă vedem din nou cu prietenii dvs.!

cu repsect,
Ion.

Noté 5 sur 5 étoiles

love love love

loved it and will definitely order again. this was the first time I ordered and it was so tasty and the service was so good I will be back.

8 novembre 2017
Avis spontané
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Réponse de Sushimaster

Hi Sasha,

Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!


Kind Regards,
Ion.

Noté 5 sur 5 étoiles

Best sushi in town.

7 novembre 2017
Avis spontané
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Réponse de Sushimaster

Hi Crstyannsen,

Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!


Kind Regards,
Ion.

Noté 2 sur 5 étoiles

I am a regular customer of Sushimaster

I am a regular customer of Sushimaster, or at least I was until my last two experience with them.
Two times ago when I ordered, I had the following problems:

- the order came 1.5hours later than estimated
- the avocado was raw, it's taste was bitter, really bad
- no sticks

On my last order, again, it came 40 mins late. One of the items that I ordered, also, had it's price changed but not for online order, I had to pay more without knowing.

Not sure what is going on, but I am really disappointed.

7 novembre 2017
Avis spontané
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Réponse de Sushimaster

Hi George,

I'm so sorry to hear about your unfortunate experience.
We really appreciate your feedback, and hope to give us the chance to make it right!

If there is anything we can do to help remedy your experience, please reach out me directly to pr@sushimaster.ro.

Thanks again for the feedback.

Kind Regards,
Ion.
pr@sushimaster.ro

Noté 3 sur 5 étoiles

Sushi

Comanda a depasit 60 min, nu am primit voucher, cum era mentionat in sms ai somin afumat n-am mai vazut la sushi

2 novembre 2017
Avis spontané
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Réponse de Sushimaster

Salut Robert,
vă mulțumim de feedback-ul oferit și ne pare foarte rău de exepriența pe care ați avut-o, și am dori să putem înbunătăți acest lucru.

Vom aprecia mult dacă ne-ați putea relata mai multe detalii despre ceea ce vi s-a intîmplat și dacă vă putem ajuta cu ceva anume vă rugăm să ne scrie-ți la pr@sushimaster

Cu respect
Ion.
pr@sushimaster.ro

Noté 3 sur 5 étoiles

Confusing delivery because they mixed …

Confusing delivery because they mixed the orders between them in the boxes. The taste is ok not wow. Didn't say on the box the name of each sushi order and was hard to recognize them if you are not a sushi master!

21 octobre 2017
Avis spontané
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Réponse de Sushimaster

Hi Ana-Maria,

We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Please contact me, I would like to make things right.



Ion, Sushi Master

carrefour@sushi-master.ro

Noté 5 sur 5 étoiles

Very tasty sushi & good service!

19 octobre 2017
Avis spontané
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Réponse de Sushimaster

Hi Roxana,

Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!


Kind Regards,
Ion.

Noté 2 sur 5 étoiles

Overpricing for that they serve.

18 octobre 2017
Avis spontané
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Réponse de Sushimaster

Hi Eugen,

We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Please contact me, I would like to make things right.



Ion, Sushi Master

carrefour@sushi-master.ro

Noté 5 sur 5 étoiles

Excelent food

14 octobre 2017
Avis spontané
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Réponse de Sushimaster

Hi Sergiu,

Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!


Kind Regards,
Ion.

Noté 5 sur 5 étoiles

Excellent experience, delicious sushi

Excellent experience with ordering online. Sushi at Sushimaster is fresh and delicios. We will definitelly order again

6 octobre 2017
Avis spontané
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Réponse de Sushimaster

Hi Claudia,

Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!


Kind Regards,
Ion.

Noté 1 sur 5 étoiles

sushi bad

Foarte dezamăgită de serviciu. In platou nu a fost tot ce era specificat in descriere. Chiar daca livrarea a fost in 2 ore,nu a fost adaugat bonusul pentru asteptare. Calitatea mancarii este slaba.

4 octobre 2017
Avis spontané
Logo de Sushimaster

Réponse de Sushimaster

Salut Silvia,
Vă mulțumim de feedback-ul oferit și ne pare foarte rău de exepriența pe care ați avut-o, și am dori să putem înbunătăți acest lucru.

Vom aprecia mult dacă ne-ați putea relata mai multe detalii despre ceea ce vi s-a intîmplat și dacă vă putem ajuta cu ceva anume vă rugăm să ne scrie-ți la pr@sushimaster

Cu respect
Ion.
pr@sushimaster.ro

Noté 5 sur 5 étoiles

Great as usual

Great as usual, even on delivery everything tastes fresh. Make sure to make your order early (especially on weekends) as they have a lot of demands.

4 octobre 2017
Avis spontané
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Réponse de Sushimaster

Hi Julien,

Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!


Kind Regards,
Ion.

Noté 5 sur 5 étoiles

Every time i eat there and I eat there …

Every time i eat there and I eat there every other day i love what I get :))

21 septembre 2017
Avis spontané
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Réponse de Sushimaster

Hi Marianna,

Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!


Kind Regards,
Ion.

Noté 1 sur 5 étoiles

Fix your website!

The online ordering experience was terrible! Your website sure needs to be fixed guys!

5 septembre 2017
Avis spontané
Logo de Sushimaster

Réponse de Sushimaster

Hi Nandor,

I'm so sorry to hear about your unfortunate experience.
We have recently made great changes on our website, and there could have been problems with commands. That was truly not our intention. We really appreciate your feedback, and hope to give us the chance to make it right!

We will greatly appreciate if you could fully tell us about the errors you found and send the answer to pr@sushimaster.ro

If there is anything we can do to help remedy your experience, please reach out me directly to pr@sushimaster.ro.

Thanks again for the feedback.

Kind Regards,
Ion.
pr@sushimaster.ro

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